야에가키 신사 주변 × 고객 서비스 평가가 높은 호텔·료칸

The room offers stunning views of the city and lake. The hotel restaurant serves authentic local cuisine, and everything was delicious.

I’d heard the rumors, and they were true: the setting, hospitality, and cuisine were all outstanding. I’ve always felt that the Tokugawa family helped shape the foundations of Japanese culture, and Shiraisi-ya is said to be an even older establishment with over 300 years of history. I felt as though I experienced the secret to its longevity firsthand. I’d gladly recommend it to friends.

This Accommodation was the final stop on our 3-night, 4-day summer trip through Okayama, Tottori, and Shimane, and it was truly a wonderful place to end our journey. Check-in was very courteous and smooth, and I was surprised—in a good way—that an attendant escorted us to our Room while explaining the building along the way, which is rare these days. They also carefully explained everything in the Room, and I was impressed by the traditional level of hospitality. The Room had great taste, and the open-air bath in the Room was free-flowing Onsen water. It was a bit hot, but adding some water quickly made it comfortable enough to enter, so we enjoyed it many times during our stay. With Rooms that have an open-air Onsen bath, insects often get into either the bath or the Room, but for some reason we had no such issues here and were comfortable throughout. Dinner was served in a private room; the attendant’s explanations were thorough, and everything tasted excellent. The final dish seemed especially delicious—my husband and son even asked for seconds. Breakfast was buffet-style. We went at a later time close to last order, but we were not rushed at all and could enjoy our meal comfortably until the end. We chose late check-out as well. Although there were hardly any other guests around at that time (at other Hotels with late check-out there are usually few staff members left and no send-off), they continued to assist us until departure—taking photos for us and seeing us off properly—which felt like outstanding service. In addition, there were foot reflexology massages as well as foot baths, hand baths, and even face baths. Our Plan also included lounge access—all of which we enjoyed. It is rare to find such a large Ryokan (Hotel) with excellent Facility offerings, ample staffing levels, great service, plus wonderful meals and Onsen. It really shows their dedication. We had a very satisfying stay. Thank you very much.

The Ryokan is small but satisfying as a Facility. The Room was kept very clean, and for a twin it was spacious enough—no complaints. The bath was a little hot, though that depends on the person; the simple spring water had a light, refreshing feel. There is a gender swap, but I was surprised that the bath sizes differed. At check-in we were served matcha and sweets, but since there isn’t really a shop, I would have been happy if they had offered that day’s tea sweets as a small souvenir to take home. We had both dinner and breakfast and were very satisfied with the food, and the service was good. The locally grown rice in particular was delicious. If I go to Matsue again, I’d like to stay here again and would recommend this Accommodation to others.

We traveled from Aichi Prefecture to visit Tottori and Shimane. After sightseeing at Matsue Castle, we made a Reservation at this Ryokan. Even though it was the day of our trip, the front desk staff were very helpful, and the Room and overall environment were excellent.\n\nIf you’re heading from Matsue Castle to Izumo Taisha, I highly recommend this Ryokan.\n\nThe morning clam miso soup was delicious.\n\nI would love to stay again if I have the chance. Thank you very much!

We visited Shimane Prefecture for the first time to go to the Izumo Taisha Shrine we’d long dreamed of seeing for our wedding anniversary. While looking for a Ryokan, we found a wonderful one in an Onsen town—though it was a bit far from Izumo Taisha—and decided to check it out. We were especially drawn to the amazing Plan offering 90 minutes of all-you-can-eat crab, so we made a Reservation right away!! The guest Room was very spacious—more than enough for two people—and it was very clean!! Every dish was truly delicious, and we thoroughly enjoyed the crab until we were completely satisfied. The other kaiseki dishes were also luxurious; the clam clear soup was of course delicious, and so were the meat dishes and sea bream shabu-shabu… Everything exceeded our expectations!! The Onsen was also excellent. I personally loved the open-air bath in particular. When I went in at night, I felt the water temperature might have been slightly on the lukewarm side, but in the morning it was just perfect—so I think the weather may have had an effect. It felt so good that I wanted to stay in both at night and in the morning. The next day my skin felt smooth, and I could definitely feel its benefits. The front desk staff were kind as well. Next time, I’d love to visit again on a family trip with my parents and my spouse’s parents. We’re very happy to have found such a great Ryokan that we can recommend to anyone.

Everything was very clean, and the staff were courteous and attentive. The breakfast buffet was delicious, and the view of Lake Shinji from the window was wonderful. The water in the large public bath was slightly silky and left my skin feeling smooth. I did wish there were a few more washing stations. The fragrance placed in the elevator hall smelled amazing and really lifted my mood! I would definitely like to stay here again.

The building itself felt a bit old, but it was very well maintained and comfortable. This time, I was looking for an Accommodation with an open-air bath in the Room, and chose this place based on Reviews. It turned out to be exactly the right choice—I already want to come back. I was also happy that you changed the dinner menu on the second night from the first day. Thank you very much!

We were welcomed at the entrance, completed a seated check-in, and when we arrived on our Room floor, the lovely aroma (bergamot) made us feel wonderful. Our Room was upgraded for us. The open-air bath in the Room was spacious and very relaxing. The large public bath was also excellent. Dinner was delicious from start to finish. The Shimane wine as an aperitif was so good that we also had a glass of white wine—and the tasting of three local sakes was outstanding. The meal included wagyu simmered in wine, simmered nodoguro (blackthroat seaperch), Shimane wagyu shabu-shabu, and unameshi—all incredibly tasty. I was completely full and thought I could only manage dessert, but I ended up finishing everything. So full! Breakfast was also wonderful—the freshly grilled overnight-dried conger eel was amazing. And my favorite treat, the shijimi clam miso soup, had large clams and a light flavor; it naturally made me let out an “ah,” like something out of Bakébaké-style folklore. All of the staff were polite and kind, and we felt very comfortable throughout our stay. It turned into a great trip, and we would love to visit again. Thank you very much.

Unusually for our family trips, we had dinner served in our Room and slept on futons laid out in a tatami-style Japanese Room, which reminded me again that Japan’s Ryokan culture is something to be proud of worldwide. Dinner was a course focused on carefully selected ingredients with modest portions, but it was more than enough for us—we were truly moved by the beautiful, delicious dishes. The deep-sea blackthroat seaperch (nodoguro) fried and topped with thickened sauce was especially outstanding. Breakfast was also a feast, charmingly arranged like a Shokado bento using local ingredients. At night, we lay down on the neatly made futons chatting, and before we knew it we had fallen asleep—when we realized it, it was morning. Does happiness get any better than this? The woman who looked after us—was she the proprietress or an attendant?—was wonderful. From explaining each dish and laying out the futons to helping us plan our itinerary and guiding us to the free Yasugi-bushi stage show (it was amazing—a must-see), explaining that the Onsen is free-flowing from the source, what the Onsen symbol means, and even soothing our baby—she felt like both a concierge and a dependable, knowledgeable mom. The bath was of course at just the right temperature and wonderfully open-air—we were completely satisfied. And despite all this, it was very reasonably priced. We would love to come again.

I made a Reservation with the Room assigned by the property, and they prepared a lovely Room on the 6th floor with a great view. It started raining suddenly and I arrived soaked, but a staff member handed me a towel at the entrance—an impressively thoughtful service. Since I chose a Plan without dinner, they introduced several nearby restaurants. There was one bottle of silica water in the Room; it was so good that I bought two bottles on my way home. The souvenir corner is also well stocked. Breakfast was buffet-style, and we were shown to our seats; everyone had good manners, so I could take my time choosing dishes. The bath water quality was excellent—as expected in Tamatsukuri—and the temperature was just right. The stone garden was wonderful as well.

It’s right across the road from Matsue Station, but you have to use an underground passage, which can be a bit inconvenient if you have luggage. The Hotel is clean, and amenities (including water) are available in the lobby for you to take what you need. The dinner and breakfast are buffet-style; the selection is neither too large nor too small, and felt just right. There are many dessert options, but I wished there were a bit more creativity—fewer choices with higher quality would be better.

This is a long-established Hotel located at the foot of Kunibiki Bridge near the station. I ended up staying for three nights, and the interior had been renovated, so it was comfortable. The self-serve style of picking up necessary amenities from the front desk is common these days, but they also had small snacks here, which was a nice touch. There was a good selection of welcome drinks, and breakfast was delicious with a wide variety of side dishes.

We stayed in a detached guest room with an open-air bath, and the Facility, bath, hospitality, and meals were all excellent. The Japanese garden is also beautifully maintained—truly an outstanding Accommodation. It is well worth spending a little extra to stay here.

We stayed here to celebrate my mother-in-law’s 77th birthday. All the staff were incredibly kind, and the Hotel was very clean and comfortable. Above all, the breakfast was delicious, and our whole family had a wonderful time. We’re truly glad we chose this place. Thank you for such a lovely memory!

The Room was very spacious, and the children were thrilled as soon as we arrived. During dinner, one of our children suddenly felt unwell, and we really appreciated how quickly you brought towels, a bag, and a chair so we could sit in the hallway. Once they felt better, our child said they want to stay again. Thank you very much.

Both the Room and the in-house Facility were still new, so we were able to use them comfortably. After dinner out, we used the all-you-can-drink plan at the on-site restaurant. I think it’s an affordable and great service. If I have the chance, I’d like to stay again.

We thoroughly enjoyed both the dinner and breakfast buffets. At dinner, the Shimane Wagyu roast beef and sweet shrimp were especially delicious. For breakfast, in addition to making our own seafood bowl, we also loved the Shimane Wagyu beef stew, which was hearty with plenty of meat. The garden was beautiful, and all the staff were kind and helpful. Thank you very much.

The miso soup at breakfast, always generously filled with shijimi clams, is excellent. Thank you. The batteries in the Room lighting remote control were running low, so please replace them.

My family and I stayed here on the last day of our Izumo–Matsue trip. It had just opened and was truly spotless. What was disappointing 1) To get to the station’s airport limousine bus stop, you either have to go through the road right in front of the Hotel once, or take a detour toward the station (there is an elevator). 2) The self-service convenience store inside the Hotel is very small. 3) You can only enter the Hotel parking lot by turning left. What was good 1) The Room we stayed in had a separate bath and toilet. 2) The Room has a Balmuda microwave and a separate freezer. 3) The bed was comfortable, and the towels were fluffy. I’d like to stay here again when I visit Matsue next time.