슈젠지 무지개 마을 주변 × 선의 세계관이 느껴지는 숙소온천고객 서비스 평가가 높은 호텔·료칸

This is a historic Accommodation, yet the staff are full of energy, and operations from check-in to check-out are efficient with no wasted time. The seasonal cuisine is truly delicious, and getting to the various baths is an adventure—through maze-like corridors and, in some areas, even across a suspension bridge. It’s packed with excitement! You can have a wonderful stay just at Kikuya alone, making it an Accommodation you’ll want to visit again and again. Both check-in and check-out are well designed and smooth, so there’s no waiting—excellent! Thank you very much for taking such great care of us again.

The Room was clean, the bedding was comfortable, and I was able to rest well. Away from the hustle and bustle of the city, I felt refreshed both physically and mentally. All of the staff were courteous and pleasant, and I’m glad I chose this Hotel. I would love to visit again.

This was our first time visiting on a family trip. Thanks to the staff’s heartfelt hospitality, we felt comfortable throughout our stay and are truly grateful. Both breakfast and dinner were delicious, and we had a relaxing, well-cared-for stay. We would love to stay again next time as well. Thank you very much for everything!

I have stayed in Shuzenji at Yagyu-no-Sho and at Sora next door, but this was my first stay at Asaba. 　The moment I arrived and stepped into the entrance, a pond and a Noh stage opened up before me—an overwhelming view. I also noticed the pleasant scent of wood and the crisp, refined air. I assume everything is kept impeccably clean. Our Room was in the second-lowest price range, but it still had a view of the Noh stage, and with two adjoining rooms it felt very comfortable. 　Both the staff member who guided us to our Room and handled check-in, and the attendant who served dinner and breakfast, were courteous yet pleasantly friendly, which helped me relax. Some luxury top-tier Accommodations have staff who make guests feel tense, but that was not the case here. 　Dinner made it clear that each dish was prepared with great care. The soft-shelled turtle winter melon soup and the horse mackerel sashimi were outstanding. However, as others have mentioned, since the grilled dish was sweetfish and the rice was also sweetfish rice, I would have preferred a sea fish for the grilled course. 　I used the large public bath about twice without running into anyone, so I could unwind in peace. The in-room bath was also very comfortable. I spent time in the salon before dinner on day one and after breakfast on day two; it was wonderfully quiet there, so I could relax while looking out over the pond and Noh stage. 　I would like to stay again in a different season.

[Room] The Room was very spacious and clean. There were five of us (two adults and three children), and we stayed very comfortably. There were two beds, and we laid out three futons in the open space, but there was still plenty of room. Amenities were available in the lobby for guests to take what they needed, and it was nice that we could also take tea, coffee, and even snacks—not just toiletries. [Service] All staff members were friendly and helpful with a smile. We also appreciated them carrying our luggage from the car at the entrance. The dining staff were energetic and efficient, quickly clearing empty plates. [Baths] The large public bath and open-air bath were very spacious and relaxing. You could also choose from different shampoos. There were seven types of private family baths, and my wife and kids tried several of them. Best of all, all seven types can be used for free when available—amazing! It didn’t seem overly crowded either. The water in the cold-water dispenser in the public bath area didn’t feel very cold. I wanted to use the massage chairs, but they were often busy so it was hard to get a turn. Also, the foot area on the massage chairs was dirty and felt a bit unhygienic. It would be great if this could be checked regularly. [Meals] The buffet had a wide variety of options and everything was delicious. You could make your own seafood rice bowl with sashimi, which was especially tasty. Thoughtful touches like buffet carts and elastic bands to keep yukata sleeves out of the way were wonderful. [Facility & Equipment] The entire Facility was extremely clean. All floors are shoes-off areas, but walking barefoot never felt uncomfortable at all. We also appreciated that socks for indoor use were included in the Room towel set—a nice touch. You can choose between yukata or samue loungewear; many guests wore samue, including our family. Free welcome drinks and complimentary ice cream after bathing made everything feel wonderfully generous. There are plenty of kid-friendly areas such as a play space, a family game corner, table tennis, etc., so our children had an absolute blast.

The front desk staff were very pleasant, and their explanation of the Room was clear and helpful. The Room and the open-air bath had a wonderful atmosphere, making it a relaxing and calming day. This has become my favorite Accommodation, and I’d love to come back for another leisurely stay!

Both the building and the garden are beautifully maintained—truly an Accommodation worthy of its status as a Registered Tangible Cultural Property. At Tenpyo-no-Yu, we were able to relax and enjoy the Onsen while watching the carp. The cuisine may be creative, but in a way it felt fairly ordinary; despite the excellent wasabi served alongside, I didn’t feel the menu was designed to pair well with it. Perhaps because it had to be carried a long distance, some hot dishes arrived cooled, and there were so many items that we ended up leaving some, which was a bit disappointing. I thought it might be nice to have an upgraded course with smaller portions. There are many stairs, so it may be challenging for guests with limited mobility.

We stayed here for my mother’s birthday. I had arranged a fruit platter as an optional gift in advance, and there was also a thoughtful photo frame and message card in our Room, which made my mother very happy. Thank you for helping make it such a memorable birthday. Thanks to the proprietress’s many considerate touches, we had a comfortable and enjoyable trip. It was a truly wonderful Accommodation in every detail. The food and baths were excellent, and we were able to fully enjoy Shuzenji.

I planned this trip as a surprise getaway for my friends and chose this Ryokan. We selected the entire-floor Room on the 5th floor, and it was absolutely the right choice. There were three open-air baths in the Room, and it was very spacious—my friends were truly amazed. So much food was served that we couldn’t finish it, and we almost felt bad about it. It was a truly luxurious trip, and we were very satisfied.

We were very satisfied with both the meals and the Onsen. We would stay again if we have the opportunity. Thank you very much.