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The large public bath, open-air bath, and sauna were all impeccably clean, and the atmosphere, including the background music, was incredibly relaxing. I had communicated via email in advance to request a birthday plate, and the staff's response was excellent. The breakfast buf

Stayed for one night from April 23rd. Although we checked in late, we were upgraded to a more spacious Room for free! The Room was compactly organized with all the essentials and very clean, making our stay extremely comfortable. (One star deducted as the view from the Room was

It was easy to access from central Tokyo, and I found it without getting lost. This was my first visit, but the staff guided me courteously and answered my questions clearly. I was able to relax in the bath, and the breakfast selection the next morning was excellent. No matter wh

The breakfast venue staff were also friendly, and we enjoyed our meal comfortably. I wanted to use the large public bath, but I was tired and used the in-Room bath instead. In the morning, my wife lost her wristwatch and we looked under the bed; even places you don’t usually

I’d always wanted to stay at this Hotel whenever I visited Lalaport Toyosu. I finally got the chance this time, and I was more than satisfied—the Room was even better than expected, with a great view. The amenities were well stocked, and it was nice to have complimentary mine

The rooms and large public bath were new and clean, celebrating the first anniversary of opening. When I requested a charging cable and cutlery at the front desk, the staff promptly brought them to my room, leaving a great impression. The room design was vibrant with bright a

The meal included a main dish, salad, and sweets—all generously portioned with great presentation and delicious taste. The room also had a foldable desk and microwave for added convenience. Despite labor shortages affecting service quality elsewhere recently, this hotel stood ou

Due to rising prices, amenities and other services have been simplified compared to a few years ago, but considering the room rate, I feel they are making a great effort. The staff were excellent, and even during busy times the guidance was smooth, making my stay very pleasant.

It was my first stay, and it was incredibly comfortable. The staff at the front desk were very accommodating, the bed was spacious, and the view from the large window exceeded my expectations. I also used the public bath and gym, but I had some difficulty understanding how to

The staff are always helpful, and the Room is clean, so I can stay comfortably every time. However, there are only two towels provided (a bath towel and a face towel). When guests go to the large public bath, many don’t have an extra towel and end up coming out wet, which makes

Despite it being after closing hours, a front desk staff member kindly and promptly searched for it and helped me recover it—I am truly grateful for their assistance. Among all my stays in Ginza accommodations so far, this hotel has been my favorite by far. Thank you for suc

Since the room did not have an indoor bath, I headed straight to the large public bath after checking in. It was clean, spacious, and not crowded at all, allowing for a very relaxing experience. The room wear provided was comfortable; however, some might find it slightly breezy

At check-in, I believe it was probably the same staff member as last time, and they welcomed me warmly again. There were no issues, and I stayed comfortably in a clean Room until check-out. Although the Room was near the elevator, it was very quiet—perhaps because the other g

There were also more side dishes than we could finish, plus bread and sweets, so it felt very luxurious. Everything tasted great. All of the staff were kind and sincere—it was an extremely satisfying Hotel stay. I’d love to come again!!! We had such a wonderful time. Thank you ve

The staff were very polite and attentive, which left a great impression. When I asked about operating the check-in machine, they patiently explained without any hesitation. Even the foreign staff spoke excellent Japanese and were very reliable. I was delighted to find a large p

First, it was wonderful to be able to wash off the sweat in the large public bath during these extremely hot days and relax by stretching out in the spacious tub. Also, unlimited drinks! Thanks to the bath and free drinks, I felt refreshed and rehydrated. I look forward to st

The thoughtful touches throughout made it clear that the comfort and relaxation of guests were a priority. I enjoyed spending time in the spacious bath, choosing the firmness of my pillow and bed, which made for a very comfortable stay. Although I couldn't sleep much due to pe