덴포잔 대관람차 주변 × 고객 서비스 평가가 높은 호텔·료칸

I stayed around April for a live concert trip. The staff at the front desk were very pleasant and attentive, and the hospitality was excellent. They kindly agreed to store my luggage, which was a great help. I believe I chose the lowest-grade Room, but it was very spacious, spotless throughout, and comfortable. When I visit the Kansai area again, I would love to stay here again. Thank you for a wonderful experience.

I stayed for 3 nights and 4 days starting on 8/19. The number of guests changed every day, so we had to move Rooms. Each time, you carried our luggage to the next Room and arranged for us to check in earlier than the scheduled time, which was very helpful. The MUJI room for four people was truly wonderful. The three-person Room was also spacious and had a sofa, so we could relax comfortably. Thank you very much for all your help. It was a very enjoyable Hotel stay. I would like to stay again. Thank you in advance.

Very convenient location near Universal Studios! We had a comfortable stay. The Sesame decor was adorable and soothing.\nWe’d love to stay again.

I wished the body wash towel were a bit larger, but I was very satisfied overall and would like to stay again.

When we stayed here as a parent and child eight years ago, I hoped to stay again someday. This time, my daughter—now working—wanted to stay here with her two close friends for their trip to Universal. Hoping it would become a wonderful memory for the three of them, I requested a high-floor Room if possible. I was told it would depend on availability that day, but after check-in my daughter happily messaged me that they had been upgraded and given a high-floor Room. She also said the Room had double sinks in the bathroom, which was perfect for three women, and they were very satisfied. Even after coming back late from Universal, they were able to relax comfortably and said they would like to stay again. Everything felt clean and well maintained, so I rate it highly. There are many Hotels nearby, but this is one I would definitely recommend.

I’ve stayed at various Universal official Hotels, and this one is the best. It’s one of the few places where a family of six can stay in one Room. All the staff are very kind, and the cleanliness is outstanding. The top-floor buffet offers food and service that exceed the price. I’d love to stay here again.

This was my first time visiting Universal Studios, and I stayed at this Hotel. I was able to fully enjoy the park and also spend a very comfortable time at the Hotel. The only concern was that the ventilation in the toilet and bathroom felt a bit weak. Even so, it’s a Hotel I would like to stay at again next time. Thank you for making my first Universal Studios experience even more satisfying.

After getting caught in the rain and soaking my shoes, I was wondering what to do the next day, so I was pleasantly surprised to find a shoe dryer provided in the room. It really helped.\nBreakfast started early at 7:00, which allowed me to make good use of the day. There was a wide variety of options, and I especially enjoyed the Osaka-style dishes.\nOverall, it was a very satisfying stay.

It was my first stay in a while, and thank you for upgrading me to a larger Room. It was a very hot day, but Nanko was nearby and I enjoyed it. The Room was comfortable, the Hotel felt calm throughout, and the staff were kind, so I was able to relax very well.

First time staying here as a family of three for an event at Intex Osaka. The Facility was clean. We arrived at 9:00 PM on Saturday, and there were still parking spaces available. There is a 7-Eleven within a 1-minute walk, so we were able to stock up easily. We would like to stay here again next time.

The guest lounge was great. On the day I stayed, there was an event where I could meet Qoo, and it was amazing. So cute!! The breakfast was delicious too!

I was thrilled that the Room had a ReFa shower head, plus a hair dryer, straightener, and curling iron! The Room and bathroom were truly spotless—everything was perfect. My mother and our family stayed here, and with two TVs and separate areas, we could relax completely without any stress. Everyone in the family was very satisfied—my mother even said she wants to stay in the same Room again, so we’re already thinking about another trip to Osaka. Thank you very much for a wonderful stay.

The Club Ocean Room was spacious and wonderful. The bed was large and comfortable, and I especially appreciated the projector. The food in the club lounge was beautifully presented and delicious. I already have a Reservation for my next stay, so I would like to share a few points for improvement. I would really like to have bottled water in the Room, or alternatively a water dispenser and an ice machine on the floor. Also, I would like sparkling water to be available at all times in the club lounge. Since these are standard amenities at other Hotels, I would appreciate your consideration.

I went in the morning to leave my luggage, but no one was there and I couldn’t reach anyone, which was disappointing. However, the on-site service was clear and helpful. The Room was clean and comfortable. I would like to stay again if I have the opportunity.

I stayed here the night before a certification exam. Even though I arrived late, they kindly assisted me, which I really appreciated! If I have plans nearby again, I would definitely like to stay here. Thank you very much!!

Stayed here for easy access to the Osaka Expo by taxi, as it is located close to the venue. The room was spacious and stylishly designed! I would have been satisfied even if it cost twice as much, haha. The amenities and facilities for children were well-equipped, making it a great choice for families!

I stayed here after visiting the Expo. The Room was spaciously arranged, allowing for a comfortable stay. Since it was hot, I appreciated being offered cold water from the refrigerator at check-in. At night, my child got injured and caused some trouble, but the staff kindly assisted us. I feel sorry if we disturbed anyone staying in the neighboring Room that day with all the commotion. There are reviews mentioning noise concerns, but I didn’t notice any while sleeping (if anything, we were probably the noisy ones due to our situation—apologies for that). It’s hard to find a good Hotel near the Expo area, but this place was a great find! I would love to stay here again if given another opportunity.

We had a relaxing stay! The front desk staff’s warm smiles and service were excellent!

Stayed for the Expo. The accommodation was close to the Expo venue and reasonably priced, which was appreciated. After walking around all day with tired legs, I was able to relax in the large public bath. The breakfast was satisfying for this price range. The staff at the breakfast venue were attentive and kept replenishing items frequently. One downside was that the bedding in the room had an unpleasant smell (like sweat), which was disappointing.

I stayed without high expectations due to some negative reviews, but the room was spacious and there were no particular issues. It was conveniently located near USJ and Expo, and I was happy to stay at an affordable price.