랄라포트 요코하마 주변 × 고객 서비스 평가가 높은 호텔·료칸

The Room is spacious! The toilet and bath are separate! Children’s amenities are provided, along with towels for Child Sharing Existing Bedding! Breakfast is available free of charge! The staff were very courteous! We were extremely satisfied, and our child said, “I want to stay here again!” Thank you very much!

Thank you as always. I really appreciate that the Room TV has been upgraded to a smart TV, making it possible to watch apps and WOWOW. The variety of bath salts has also increased, and the bath towels feel luxurious and are easy to use. Even in a single room, the Room is spacious enough for light stretching. Recently, prices have gone up and it’s been hard to stay as often, but I’d like to use it again during more affordable periods.

It was very convenient—less than a 5-minute walk to Yokohama Arena. Breakfast was served at an Italian restaurant, so we could enjoy both Japanese and Italian dishes. It was quiet and relaxing.

I was very satisfied because the complimentary amenities suited my skin type. The staff were excellent, and since I had some time before check-in, I waited in the lobby and they kindly offered an early check-in. Their explanations were clear and very helpful. It was also very convenient to be able to check the coin laundry availability on the Room TV.

The amenities are well stocked, so you can stay without bringing anything. I really appreciated that they even provided face masks. The Room was clean, and they also offered loaner air purifiers and fans. The bathroom is small and narrow, but there were several types of bath salts; I enjoyed a relaxing bubble bath. Because it’s close to the station, you may notice train noise, but earplugs were included in the amenities, so it shouldn’t be too much of an issue. Since it’s near the station, there are plenty of places to eat nearby. The staff were kind, and I’d like to stay here again next time.

The man at the front desk was cheerful and had a wonderful smile. His explanations were easy to understand. The Room was clean and more spacious than I expected, so I could relax. The bath has a small changing area and washing space, but you can reserve it for private use, and the bathtub is large so you can soak and unwind. Even though it was inexpensive and I didn’t expect much, this was a Hotel I was truly very satisfied with.

From the moment we arrived until check-out, we felt truly satisfied throughout our stay. We have often stayed at The Kahala Hotel in Hawaii as well, and our children were excited, saying it smelled just like Hawaii, and they had a wonderful time. The staff’s thoughtfulness was outstanding; even though we were staying with a baby, they responded to every request with a smile and “Of course,” for which we were truly grateful. We had dinner at OZIO, and every dish was so wonderful it made us think it was French cuisine; we were genuinely impressed that there is no Italian dining of this level in Osaka—even at a Hotel. The breakfast buffet was also very clean, delicious, and high in quality item by item—we were completely satisfied. Whenever we visit Yokohama, this is the Hotel we will definitely choose again. Thank you very much for such happy memories.

I stayed here for business. I chose this Hotel because it’s close to my client’s company and the parking looked easy to use—and it was the perfect choice! The staff were kind, the food was delicious, and the Room was clean. I slept well and felt truly relaxed. I’ll definitely stay here again next time.

This Hotel is conveniently located near Shin-Yokohama. I think it’s a very good Hotel. The shampoo and other amenities are high quality, and I have no complaints. If I had to mention any drawbacks, the shower temperature can be a bit tricky to adjust, and the TV is slightly small. Even then, those are only minor inconveniences if you really look for them. It’s an excellent Hotel for the price, so I will definitely stay here again.

As always, I was able to relax at a very leisurely pace. The Minato Mirai view from the Room and the lounge is truly the best. This time, I kept it light at the lounge and also used the restaurant. I was able to enjoy my meal quietly and unhurriedly. Personally, I love the lounge breakfast. To all the staff, thank you very much.

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

Close to Sakuragicho Station and within walking distance of Minato Mirai and Chinatown, we were able to enjoy our stay entirely on foot. The Room was spacious, and the bathroom had a bathtub for a relaxing soak. The aroma oil service was also soothing. The staff were very kind and helpful, making it a wonderful Hotel. Thank you very much.

Excellent value for money. The Facility is new, and the Room is spacious, so I had a very comfortable stay. It’s a 5-minute walk to the station, with plenty of places to eat nearby and a convenience store as well—an ideal location.

As it’s a new Hotel, it was very clean, the Facility was well equipped, and it was comfortable to stay there! I was also very satisfied with the separate roomwear. However, the convenience store is a bit far, and depending on which ticket gate you exit at Yokohama Station, the route can be hard to find.

It was my first time staying here, and it was convenient because I didn’t get wet in the rain. The Room was spacious, and the coffee in the lobby was delicious. I’d like to stay here again.

It had been a while since I last enjoyed a Hotel vacation. The heat had been lingering and I was tired from work, but I was able to refresh and feel back to normal. I love the Japanese-style breakfast in the morning. Sorry for spilling the soy sauce. I’ll be back again. Everyone, please be careful of heatstroke even while you’re at work.

This was my first stay for a live concert at Pia Arena. Since it’s right across the street, I could return immediately after the show, which was great. The bathroom had a separate washing area, breakfast was delicious, and even though it was raining I could still enjoy the view (it would have been perfect on a clear day). The staff were also excellent, so this has become a Hotel I’d like to stay at again. I’ll definitely come back even when there isn’t a concert. Thank you for your hospitality.

It’s a short walk from the station, but it felt like a great value and had a pleasant atmosphere. It was small and cozy, which made it very relaxing. Thank you.

I’m the type who tends to notice stains or dust when staying at a Hotel, and if it’s bad I sometimes end up cleaning myself, but this time I didn’t even think about that—in fact, it was so clean I was genuinely impressed. The bed was spacious with just the right firmness, and there were so many amenities that I found myself thinking, “Is it really okay to take even this?” It was a Multiple Night Stay, and I honestly wished I could have spent more time in the Hotel instead of going out. I was able to check out on the TV screen at the end, but maybe many guests don’t notice? As for the Room key, there was a return box by the entrance/exit, but the TV screen said to leave it on the table in the Room, so I wasn’t sure which option was preferred.

This was my first time staying at Mets. It was easy to access via Shinagawa, and on the way back I stopped by Gotanda, so transferring to the Tokyu Line was also convenient. For breakfast, you can choose between Japanese and Western set meals, so you can enjoy whatever suits your mood.