쿠로몬 시장 주변 × 고객 서비스 평가가 높은 호텔·료칸

When I stayed previously, I didn’t have time because of my flight the next day, so I couldn’t have breakfast at the Hotel. Next time I stay, I will definitely choose a Plan that includes breakfast. The front desk staff and the restaurant staff were all very kind, and the service was excellent. It was a wonderful stay.

It was very good. The front desk staff (several people) were very attentive and helpful, and they assisted us in many ways. It was a little difficult to adjust the Room air conditioning. The value for money is excellent and the location is great, so I would definitely like to stay again. Thank you very much.

I was able to relax and enjoy a calm atmosphere. Breakfast was satisfying, and the bread was delicious, so I could dine in a relaxed setting. I would like to stay here again.

I stayed at this Hotel near Namba Station to catch an early morning train to Koyasan. When I went to the front desk before check-in to leave my luggage, an international staff member assisted me and kept my bags. There are lockers in the front lobby, and the staff handled everything politely. At check-in, only international staff were present as well, which made it feel like I was abroad. I was surprised when a staff member said, “Passport please.” I replied that I am Japanese and they proceeded with the process, but since I did not see any Japanese staff during my stay, it almost felt like I was overseas. This may be because many guests are from abroad. The front desk area had a water dispenser, an ice machine, and various amenities, so I selected what I needed and took them up to my Room. The elevator requires you to tap your key card to access your floor, which felt secure. The Room was clean and easy to use; however, the table was quite low. It was fine for tea or meals but not suitable for working on a laptop or writing, so I slightly regretted not booking a twin Room. It is also close to Kintetsu-Nippombashi Station, with Namba Station and many restaurants within walking distance—very convenient. Thanks to an IKYU sale deal, the value for money was excellent.

This stay was once again completely satisfying. We were blessed with great weather, and from our high-floor room we enjoyed a spectacular view, including a beautiful sunset sinking behind the Rokko mountain range. The Japanese set breakfast was excellent and made us feel happy from the start of the day. This was a return visit, and we were truly touched that the staff remembered us and greeted us warmly. Even when staff members change, consistently delivering “stable, first-class service” is proof of a truly outstanding Hotel. Everyone was friendly, attentive, and courteous, making our stay genuinely comfortable.

Thank you for a very comfortable stay. I couldn’t stay for long, but the location was extremely convenient and made getting around easy. I’d love to stay here again when I’m in Osaka.

The Room is compact yet equipped with everything needed for a comfortable stay. The breakfast buffet, especially the customizable seafood rice bowl, was delightful and highly satisfying. Guests can also enjoy Dormy Inn's signature night soba noodles and post-bath services, ensuring a classic Dormy Inn experience. Additionally, some rooms come with a washer-dryer, making it very convenient for long stays or travelers looking to pack light. On the other hand, the sauna-equipped large public bath can get quite crowded depending on the time of day, which might be slightly disappointing. As this is a popular Hotel, it may be best to plan visits during less busy hours for a more relaxing experience. Overall, this Hotel offers an excellent balance of location, service, and dining options and serves as an ideal base for sightseeing or business in the Namba area.

The 24-hour drink bar was available, and we could use it even before check-in and after check-out. I usually bring coffee with me, but it was great not having to make it myself. The morning pancakes came with unlimited syrup, and there was whipped cream too—I ended up eating four. The location was also convenient; we visited Dotonbori, Tsutenkaku, and Tsuruhashi.

The in-room refrigerator was fridge-only, but I had a small item that I really needed to freeze, and the staff kindly helped me. Even after checkout, they were happy to store my luggage until my departure time, which was a big help. I also appreciated the complimentary coffee service in the lobby. I’d definitely stay again!

Used for sightseeing in Osaka. Located about a 4-minute walk from Nankai Namba Station. Close to Takashimaya, Namba Walk, and Midosuji Namba area with excellent access. Approximately 30 minutes to the Expo venue. There is a Lawson convenience store right in front of the hotel. Many restaurants are located within the shopping street nearby. Although there were many international visitors, the accommodation was quiet during my stay. I had a comfortable stay. Thank you!

The lounge was great, and the front desk staff were very pleasant. Unfortunately, the chairs on the courtyard patio were badly torn and worn out. The TV didn’t receive BS channels, and the remote batteries were weak, making it hard to change channels. I also looked for the first-floor restaurant because I wanted to eat seared bonito, but it was already gone. It was still listed on the signboard—if it’s no longer available, please update the signage accordingly.

This was my second stay. It’s very convenient, within walking distance of the downtown area. The large public bath is also pleasant—just right. And it’s quiet. I’d like to stay again.

This was my first time staying here. I often come to Osaka on business trips. I looked for accommodation near Namba, as close to the station as possible, with breakfast included. The clear directions from the station to the hotel were very helpful. The breakfast was proper and delicious, not like something from a budget chain hotel. I will make this my regular accommodation for Osaka business trips.

Nearby is Kuromon Market, and a short walk will take you to Namba Grand Kagetsu (NGK) and Ura-Namba, with plenty of places to eat and shop—an extremely convenient location. It’s quiet at night so you can sleep well, and the value for money is excellent.

Thank you very much for preparing a bedwetting sheet for our stay. You also responded promptly to our inquiry at the time of Reservation, which made us feel very reassured. As we were traveling with a small child, your staff’s warm consideration allowed us to relax and enjoy our stay with peace of mind. We are truly grateful. We would love to stay again. Thank you very much.

With great access and located at the entrance to the downtown area, it is very convenient. I returned to the Hotel late and couldn’t use the large public bath, but I was happy to hear that the Room bath is also supplied with Onsen water. The staff have a great atmosphere as well.

Whenever I visit Osaka, I always stay here. I choose this Business Hotel for its great value, the surprisingly spacious bathroom (like a love hotel), and the separate bath and toilet. The friendly and courteous service from the front desk staff also makes my stay very pleasant. The location is convenient too, with a Tanimachi Line station within walking distance, and I’m always soothed by the lush greenery of Ikutama Shrine visible from the window.

This is my second stay. Since it’s in the city, I feel safe. I like it because everything is close by.

I stayed here for a live concert trip. This was my second stay, and both the Room and the bathroom were clean and quiet. I would like to stay here again.

This was my first stay here. The twin Room was quiet, not too small, and very comfortable. I was happy to find bath salts in the bathroom. There were stick coffee packets in the Room, but there was no sugar or stirrer, so it would have been nice to have those as well. Overall, I was very satisfied with my stay and would like to stay again. Thank you very much.