주변 × 고객 서비스 평가가 높은 호텔·료칸 - 3페이지

I came to Kakunodate for the first time to see the weeping cherry blossoms at the samurai residences. Since I prefer to eat dinner out, I stayed at this Hotel with a No Meals Included plan. The Room was clean and I had no complaints about the Facility, but it felt more like a clinic ward than I expected—almost like being hospitalized... I was also a little disappointed that the bed was on the small side. All of the staff were very pleasant, and when I got lost on the way to an izakaya they recommended, they even came with me. The restaurant was wonderful as well. I also enjoyed the free breakfast (rice balls and pork miso soup) the next morning. I would like to stay here again.

I was satisfied with everything—the bath, the Room, and the service. Just one thing: I was a little disappointed with the freshness of the vegetables at breakfast... Thank you very much for your hospitality!

It was conveniently located near the samurai residence district, with a convenience store and souvenir shops right next door. The entrance is a little hard to find. The Hotel does not have a large public bath, but we were able to use a nearby day-use Onsen at a discounted rate. We also appreciated being able to go again the next morning, and a cute cat welcomed us. There was complimentary coffee and snacks, and the amenities were well stocked.

Located right in front of Akita Station, the location is extremely convenient. This Business Hotel offers comfortable guest rooms and Facilities, providing good value for the price.

Although it is a little away from the Samurai Residence Street, this is a nice Hotel with a calm atmosphere. The interior, paintings, and other furnishings were tasteful and matched the samurai residence style well, adding to the experience. For dinner, we had Reserved in advance at a recommended restaurant listed on the Hotel website and were able to get a table, but it seemed same-day Reservation was not available—so if you plan to Reserve, we recommend making a Reservation ahead of time. It was a wonderful Hotel where you can enjoy just the right amount of sightseeing 분위기.

The staff at the accommodation were incredibly helpful. We stayed during the year-end, and the interior of the yurt was so warm and comfortable that we couldn't feel the cold outside. The dinner options, including the hot pot course and barbecue course, were abundant with plenty of meat, vegetables, mushrooms, appetizers, and even ice cream for dessert. We were completely satisfied. One member of our group couldn't eat meat, so we requested in advance to substitute seafood for the hot pot meat. The staff handled this request kindly and attentively. Breakfast was served buffet-style with bread, soup, coffee/juice, fried rice (which was especially delicious), fresh vegetable salad—all of which were delightful and satisfying. We also received free tickets to a nearby onsen facility. Bringing along a towel set from our bungalow that could be returned at the onsen made it convenient to enjoy outdoor baths, löyly sessions, and saunas before heading back home. Every aspect of our stay was thoughtfully arranged for an exceptional experience. Highly recommended!

I stayed here after my last day of work. When I asked the front desk staff about places still open at this hour where I could drink Akita's local sake like "Yuki no Bosha" or other options, they said, "If you just want to drink local sake, the nearby supermarket sells it. They probably have small bottles of Yuki no Bosha too. Since it's snowing heavily and the izakaya is quite far, it might be tough to go there and come back. It’s better not to risk it." They also gave me a map just in case. At first, I was surprised by their suggestion, but after dropping off my luggage and walking outside, I understood! I went to the supermarket instead, bought some sake, and enjoyed it with kimchi in my room. Thanks to their advice, I avoided any accidents. The room was clean and satisfying! The water temperature was adjustable manually—it wasn’t a big deal since I'm used to that. Thank you very much!

The front desk staff were exceptionally helpful. Thank you for taking such good care of us.

I stayed at this accommodation during a visit back home after deciding to let go of my family house in Yokote. When I informed the staff about my late check-in, the person on the phone was incredibly kind and left me with high expectations for my stay. The front desk staff were also very welcoming, gentle, and provided excellent service in a calm and pleasant atmosphere. The entrance and hallways had a very charming ambiance. The room number plates and lighting were stylishly designed. The room was compact yet perfectly equipped with everything needed, offering just the right amount of space. I especially appreciated that the bathroom and toilet were separate, which made it easy to relax comfortably. Everything was impeccably clean, making it truly an outstanding hotel! Although letting go of my family house means I might visit Yokote less often in the future, discovering this favorite hotel has given me a reason to return again for sure. Thank you for providing such a wonderful stay!

The staff's service is excellent! The breakfast is delicious!