주변 × 고객 서비스 평가가 높은 호텔·료칸

Stayed during a trip to Sendai with a rental car. There is free coffee in the lobby, and while the room is small, it is easy to use. The parking lot is spacious, making it convenient for late check-ins. The complimentary breakfast was delicious. Having a large public bath was great for relieving travel fatigue.

Three years ago, I made a Reservation at your Hotel, but I had to Cancel the Reservation due to a forecast of rain from an approaching typhoon, which led to the cancellation of the game. This time, I made a Reservation because the forecast predicts no rain. Your Hotel is located near the Morisekinoshita Station on the Sendai Airport Access Line, but since there are only two trains per hour, I walked from Natori Station on the Tohoku Line. It took about 20 minutes to walk from Natori Station to your Hotel, which felt a bit far. After watching the baseball game, on my way back to the Hotel, I was lucky to catch a train from Sendai Station to Sendai Airport, so I used the Airport Access Line. The room I stayed in was on the second floor, which was the lowest floor for guest rooms. There is a large bath in the Hotel, which I used. It was perfect for a bath after watching the baseball game. The next morning, the breakfast at Route Inn was delicious.

We stayed as a couple for one night with breakfast included. The twin room was very spacious and clean. The large public bath allowed us to relax, and the breakfast was delicious, making our stay very enjoyable.

This was my first stay, and it was excellent—just as the reviews said. Being able to use the adjacent Onsen Facility was a real plus, and unlike around Sendai Station, there was no hassle with parking since it’s free. I was very satisfied. Breakfast was pleasantly good, and all the staff were very helpful, so I’d like to stay again. If I have the chance, I look forward to returning.

The front desk staff were very welcoming, and I had a comfortable stay. I thought the self-service trash disposal during the stay was a great idea. Breakfast offered a wide variety of options, and I really enjoyed that the selection changed each day—it was delicious. I would love to stay again if I have the opportunity.

Having a bathhouse on the first floor was very convenient. It helped me relax and recover from my fatigue.

It is conveniently located right in front of the station one stop from Sendai Airport, with a convenience store next door. The Hotel staff were also very kind and gave us helpful information about nearby sightseeing spots. The free breakfast and the natural Onsen Facility were both excellent. When I use Sendai Airport again, I would definitely like to stay at this Hotel.

It was a very lovely accommodation. The space beautifully combined traditional and modern elements, showcasing great taste in every detail. I would love to stay again for a relaxing visit if I have the chance. Thank you very much.

I found the self check-in convenient. However, although I originally planned to stay with my husband, I ended up staying alone. The screen still showed 2 guests, so I politely asked if it was okay to change it. A female front desk staff member in her 40s did not listen to what I was saying and said, “If you don’t understand, shall we do it here?” (the usual front desk service), assuming on her own that I didn’t know how to operate it. She spoke in a condescending way with an exasperated look, which made me feel uncomfortable. The other staff members were very kind.

It exceeded our expectations, and the kids were very happy. It would have been even better if amenities like razors and lotion were provided. Since we stayed in winter this time, we’d love to come back in summer to enjoy a BBQ.