주변 × 객실 및 어메니티 평가가 높은 호텔·료칸 - 2페이지

This was my first trip to Kumamoto, and I stayed here. What surprised me most was the front desk staff’s customer service—very polite, calm, and attentive without being pushy. It was on par with high-level Hotels in Tokyo—if anything, it felt even warmer and more comfortable. Specifically: the way they greeted us upon arrival, their thoughtfulness, and service tailored to each guest’s situation. (When we arrived in Kumamoto, it was raining heavily and we gave up sightseeing, so we reached the Hotel a bit early. Even then, they immediately brought us towels and helped us with the check-in process.) They also greeted us with smiles when we went out in the evening and in the morning. Their attentiveness at checkout as well. I truly felt they were professionals. Both the Room and the bath were completely satisfying. I would love to stay here again when I visit Kumamoto. Thank you very much.

I was a bit confused about the parking, but they kindly explained it to me. There was a group staying as well, but they let us know in advance when the dining area would be busiest, which was helpful.

This was my first trip to Kumamoto. I was a bit worried after the earthquake, but the city itself didn’t seem much different. It was disappointing to see that part of Kumamoto Castle’s stone walls—within walking distance—had collapsed again. The hotel was convenient because it was right in front of my work venue, but due to the earthquake, many taxis were chartered by insurance companies and it was hard to hail one. However, there was a bus terminal directly across the street, so I made good use of buses. The complimentary coffee service—common at Dormy Inn—is always comfortable and appreciated. The large public bath on the top floor wasn’t very crowded and felt great. As you get older, a big bath really is nice. The Room was functional, but although the toilet seat had a washlet, only cold water came out. When I contacted the front desk they responded quickly, but afterward the warm-water light was on while only cold water still came out. On top of that, perhaps they forgot to reconnect the faucet chain during maintenance and I couldn’t operate the lever (I fixed this myself). Still, since the front desk response itself was good, I deducted one star (this might fall under Facility/amenities?). Depending on your destination and purpose of stay, I think it’s a very convenient location.

I stayed here because it was close to my business destination. It was very clean and comfortable. The large public bath was not crowded, so I could relax and enjoy it. The microbubble bath kept me warm. The Room was spacious for the price, and I had a relaxing stay overall. However, the pillow was firm and high, so I would appreciate having a softer, lower pillow option as well.

We stayed here for a golf trip! Everything was spotless.

The building seemed a bit old, but it was well cleaned and felt very tidy and comfortable. I stayed for one night and two days. On the first day, I used the adjacent Agannasse baths. The variety of cold-water baths was great, and there was also complimentary coffee. The next morning, I used the large public bath before departure, which was also very nice. I only had the breakfast buffet, but there was a wide selection and everything was delicious.

The staff are very pleasant, and I use this Hotel every time. The Room is clean, and the satisfaction level is high; I really like this Hotel. I will use it again. Thank you very much.

This was my first stay at Yulax, and it was even better than I imagined. First, the cold plunge. It’s properly cold, and above all it’s deep—being fully enveloped by the water feels incredible. Hitting the MADMAX button and getting drenched with a huge rush of water from head to toe is also amazing—I could do that again and again (laugh). The sauna itself is truly relaxing, and the aufguss at “THIS IS IT” especially stayed with me. The music, heat, and performance make it feel less like a sauna and more like live entertainment. That experience alone made the trip worth it. What unexpectedly left an impression was the other guests. I got the sense many were in their 20s to 40s, and everyone had excellent manners. It felt like there are many people who love saunas and genuinely care about this place. It’s a comfortable space not only because of the Facility, but also because of the people who gather here. Including that atmosphere, I couldn’t help but feel that what the owner wanted to create—their vision—has truly taken shape. The relaxation areas are well equipped too, so you can unwind for hours after your sauna session. The food was very satisfying; in particular, the mapo tofu was generous in portion size and genuinely delicious. Even aside from eating after a sauna, it’s something I’d want to have again. The parking lot is spacious as well, which makes it easy to visit by car. Yulax wasn’t just a place to use a sauna. It’s somewhere you can step away from work and everyday worries, clear your mind, and spend time for yourself. By the time I left, even my mood felt lighter. For me, it was “a place where I can find myself again.” I definitely want to come back.

We stayed with four adults, and the Room was spacious so we could relax comfortably. It was thoroughly cleaned and felt very pleasant. The location is also within walking distance to Shimotori Street.

The building is new and located in front of Kumamoto Station, with spacious and clean rooms. The Onsen is small, but the water quality was excellent. The complimentary breakfast was delicious. There is only one elevator, so there might be a short wait, but everything else was very satisfying. The Aka-sake was delicious as well.

Overall, it was excellent. However, I had trouble sleeping because the pillow didn’t suit me, which might be a personal preference. There was no information provided about the lounge (?), and I only realized it later. Was this because I checked in late and had limited time? Or is it not offered from the start due to cost-saving measures? Since the bed has a large gap underneath, regular checks might be a good idea.

Despite being in the city, it was surprisingly quiet and very pleasant. The toilet and bathroom are separate, allowing for a relaxing bath. The staff were attentive and quick to assist.

A reasonably spacious, clean Facility with affordable rates. I would like to visit this Hotel again if given the chance.

When I arrived at the Hotel, I tried scanning the check-in QR code at the check-in machine, but it didn’t work. The front desk staff helped me right away, and I was able to check in without any issues. When I entered the Room, I was satisfied with the space and cleanliness. The bed was large, and for a business stay the bathroom was also very good—I had a comfortable night. I could see Kumamoto Castle from my Room, which made it even better. For this price, the level of satisfaction was more than enough. It’s located in the city center, so it was convenient to go out for meals. It’s a Hotel I’d like to stay at again when I visit Kumamoto.

We stayed in a Room for four but used it with three people. It was very spacious and we could relax comfortably! We chose this place mainly for the breakfast, and it was even better than expected. I think the menu changes daily, but that day they had simmered horse meat and even ice cream in the morning—both adults and kids were very satisfied. Unfortunately, I had a stomachache and could only eat rice porridge, but seeing my family enjoy their meal made me happy. The Room was clean, and there were water dispensers on each floor, so we could drink as much water as we wanted, which was great. We would love to stay here again.

This was my first stay, and the Room was very clean, so I had a comfortable time. The staff were also wonderful, and I think it’s a great Hotel. I didn’t add breakfast this time, but I’d like to try it next time. My car didn’t fit in the multi-story parking garage, so I used the ground-level parking lot instead. They kindly guided me to the parking area, which was very helpful. I would like to stay again.

Reliable AZ With prices rising these days, this quality at this price! 6 nights in August 3 nights in September. Always reliable, no matter when I stay at AZ. In October, I’m going to the newly opened AZ Hotel in Okayama Prefecture (as posted inside the AZ Hotel) to have breakfast. The hot weather continues—wishing all staff good health and take care of yourselves.

I wanted a body sponge or towel to wash with. There wasn’t one in the amenities area, and I thought there might be one in the Room, but there wasn’t. Everything else was good, so it’s a shame.

I have used Route Inn Hotel many times. It was my first time in Kumamoto, but like other Route Inns, everything from the welcome coffee to the large public bath, eco-cleaning service, and breakfast buffet was of high quality. If you're looking for an affordable Business Hotel, you can't go wrong with the Route Inn Group. Of course, your experience may vary depending on other guests (such as encountering messy users or crowds), but as a hotel itself, it is very satisfying.

The service was excellent with smiles. The restaurant on-site was particularly impressive, with a chef who seemed like a top-notch professional, and I truly enjoyed a delicious dinner even by myself.