라라 테라스 HARUMI FLAG 쇼핑몰 주변 × 고객 서비스 평가가 높은 호텔·료칸

We stayed here as a couple to celebrate our 30th wedding anniversary. For us, having held our wedding reception here 30 years ago, the Imperial Hotel is a special place that has quietly witnessed the most important milestones of our lives. This time we stayed in the Tower Wing, and the view from our room was truly breathtaking. Simply spending time looking out over Tokyo felt wonderfully luxurious. What made us happiest most of all was that our room had been discreetly upgraded. We were deeply touched by this thoughtful gesture and felt the warmth that is so characteristic of the Imperial Hotel. We also visited the Old Imperial Bar in the evening, and it was absolutely wonderful. Enjoying drinks in a space filled with history made us feel as though we were savoring the very time and tradition the hotel has cherished. In the morning, we had breakfast at Les Saisons. Not only was each dish beautifully prepared with great care, but enjoying breakfast in such a calm setting was exceptional—a truly happy moment that let us slowly look back on these past 30 years together. During our stay, we were also able to see the banquet hall where we held our reception 30 years ago. To return to this same hotel 30 years later—standing there again and saying to each other, “A lot happened, but we were happy”—was more than enough to fill our hearts. Even after three decades, the Imperial Hotel remains unchanged in its presence, once again watching over another milestone in our lives. We were moved not only by the outstanding service and cuisine, but also by its accumulated history and genuine warmth toward people. We are truly glad we chose to stay here on such a special anniversary. We would love to return again for future milestones in life. Thank you for such a wonderful time.

We had a very comfortable stay. They also looked after our dog, and we were able to attend a concert—it was perfect. Thank you very much.

Following our stay during the March equinox holidays, we stayed with you again for the September equinox holidays. We booked connecting Corner Suite and Comfort Suite Rooms. With just one door between the two Rooms, communication between grandma and her grandchild improved dramatically. The Onsen in such a prime Ginza location was exceptional—grandma enjoyed it so much she went in three times. Breakfast was beautifully presented, which lifted our spirits, and everything was delicious. We will be back again.

The room had been renovated and was much cleaner than before. The bathtub was spotless, and I had a very comfortable stay. I would definitely like to stay again next time (depending on the price).

From the moment you enter, the hotel feels luxurious, and the staff are exceptionally courteous. There are plenty of staff members, so there is no waiting time for anything. I was completely satisfied with everything—the view from the room, the cleanliness, and the amenities. I used the hotel’s courier service this time, and they also provided cardboard boxes, which helped reduce my luggage for the trip home. A convenience store and a drugstore have opened near the hotel entrance, making it easy to buy small items after arrival. I would love to stay here again if I have the chance.

I was very satisfied with this excellent Hotel. The morning curry and risotto, as well as the late-night noodles, were outstanding. I also enjoyed free soft drinks and alcohol. The amenities were well stocked, and they stored my luggage free of charge until the end of the checkout day. The staff were very helpful—they even looked for a place where I could get my broken watch strap replaced, which was a huge help. Thank you very much.

I stayed for 4 nights. Since it was a hot season, I really appreciated the unlimited soft drinks. They also provide loungewear, towels, earplugs, cleansing oil, toner, and hair oil, which was truly convenient. The place was well cleaned and very comfortable.

I had used this Hotel a couple of times before for day use, but staying overnight was truly something special. The tower view was wonderful—you can see not only what’s right below you, but the entire panorama clearly. In a good way, it was different from the photos. And since I always chose a Room with a tower view, it might even have been the same Room as in my memories… I was so happy. As this is a historic Hotel, there are some older Facilities, but the comfort more than made up for it. Even though it’s high-class, having a microwave in the elevator hall felt very thoughtful—there must be many business travelers as well! I was also surprised by how many ingredients were in the fried rice at the Chinese restaurant, and the terrace projection mapping—and breakfast… The taste, variety, and uniqueness were all on another level. I made new memories and would love to visit again. Thank you very much.

I arrived early, and you kindly stored my suitcase and had it delivered to my Room by check-in. The handover was well coordinated, which was very helpful. Thank you very much. I will use your service again.

From check-in, the staff’s hospitality was outstanding, and I knew it would be a wonderful stay. The Room was cozy and more than comfortable for a solo trip. The amenities were well stocked—even including toner and bath salts. The bathrobe was also very helpful. In the lounge, I could enjoy complimentary wine and even canned beer, which made it easy to relax. Breakfast was delicious as well. Choosing the breakfast-included plan was definitely the right decision. As an IKYU Diamond member, I was thrilled with the late check-out, complimentary minibar drinks, and a mini L’OCCITANE hand cream. With all of these perks included at such great value, it truly made for an amazing Hotel stay. I would love to stay again. Thank you very much for everything this time.

I use this place often and expect to stay here again in the future.

I stayed here for work near Tamachi. The walls are thick, so it’s quiet and clean, and the bathroom and toilet are separate. Complimentary mineral water is also provided, making this a highly recommended Hotel for business use. The Room is small and the view from the window isn’t great, but that’s to be expected for a Business Hotel in central Tokyo, so I deducted one star.

We stayed for one night during Golden Week on May 2. The place was very clean and nice. There are many restaurants around the Hotel, which was very convenient. The subway is also close by, so it was easy to find and very convenient for us visiting from out of town. Thank you very much.

Despite my sudden late-night stay, you kindly checked me in. Thank you so much...! It was a single room, and the bed was quite fluffy. Breakfast mainly featured Chinese congee, and there were also rice dishes. I had the seafood congee, and it was very delicious! However, since the lobby is on the second floor, you might be a little confused when entering. I was too... Also, because it was late at night, I entered from the elevator-only entrance rather than the main entrance. USB adapters can be borrowed from the front desk counter.

Just a 1-minute walk to Tsukiji Market—breakfast at the market was incredibly satisfying with seafood rice bowls and tamagoyaki! At night, the view from the window was soothing, and the large public bath was spotless. The shampoo, conditioner, and body soap also smelled wonderful! I’ll definitely stay here again next time I’m in Tokyo!

My daughter and I stayed one night in a Twin Room. We made a Reservation because of the high ratings, and it was as comfortable as the reviews said. The Room was spotless, the blackout curtains worked perfectly, and the beds were ideally firm. The sink and toilet area was surprisingly spacious for a Business Hotel, and we were impressed that the bathroom also had a separate washing area. We will definitely stay again.

It was a comfortable stay. I will use your service again.

I use this Hotel for business trips. I’m happy that the Room is spacious. If there’s availability, I almost always choose this Hotel. As an IKYU Diamond member, I also appreciate the 12:00 checkout time. I can also receive drinks such as canned beer, which makes me want to keep my Diamond status. From Tokyo Station, I take a bus—it’s just a short walk from the “Kameshimabashi” stop.

We stayed here to celebrate my partner’s birthday. Back when you were in Ginza, we used to visit often as a couple. At the time, work kept us busy every day, so being able to enjoy a relaxed breakfast here was pure bliss. We both loved your Japanese set breakfast (rice porridge), and I remember how much we looked forward to it. Recently, I learned that Dai-ichi Hotel is in Shimbashi, so I made a Reservation specifically to enjoy that memorable morning porridge again. This time we stayed in a Junior Suite, and everything exceeded our expectations. The staff’s attentiveness and hospitality made it a wonderful birthday. Thank you very much. We’ll be back!!

This is a Hotel I’d always wanted to stay at whenever I visited Lalaport Toyosu. I finally got the chance this time, and I was more than satisfied—the Room was even better than expected, with a great view. The amenities were well stocked, and it was nice to have complimentary mineral water in the refrigerator. The Room layout flowed well, and the bathroom area in particular was very convenient to use. The open view from the bathtub in the Room made it feel especially luxurious and was fantastic. I used the large public bath in the morning; it was clean and spacious, and perhaps by chance it wasn’t crowded, so it felt almost like having it to myself. If I have the opportunity, this is a Hotel I’d definitely like to stay at again.