아소산(아소오악) 주변 × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

The star-filled night sky was breathtaking, and the night trekking—something you rarely get to experience—was simply amazing. I was able to make irreplaceable memories with my 8-year-old daughter. Thank you so much.

We stayed here with our pet, my wife, and me. The front desk staff were kind and attentive, and we truly appreciate it. The welcome drink was also delicious. The room was clean, and we were happy that the drinks in the refrigerator were unlimited. The dog run was clean and nice as well. The food was delicious, and we left completely satisfied. The bath area was clean and very relaxing. The neon lights around the property at night were beautiful—we were impressed. Breakfast buffet was tasty, and the staff were kind and helpful. We had a wonderful vacation together. We would love to stay again.

Everyone we interacted with—from the front desk to the luggage staff—left a wonderful impression. During the activities, our child ran around and had a great time! The buffet also had plenty of options even for picky eaters, and our child looked so happy. Everything was delicious! This is a highly recommended place that makes you want to come back.

I’ve stayed here twice as a solo traveler! Each Room is in a separate annex and comes with a 24-hour free-flowing Onsen, so I loved being able to enjoy it anytime. The bath was also large enough for several people, which was amazing! The Room was spacious, clean, and very comfortable. Meals were served in a private dining room, so privacy was fully maintained and I could relax and enjoy them. The seafood, meat, and rice were all delicious—I was completely full and very satisfied! The service was pleasant as well; it’s a wonderful Accommodation. I’d love to stay again!

We checked in early and were able to relax until dinner. The meals were beautifully presented, with great taste and satisfying portions. The timing of each course was also excellent. We always felt that the staff were quietly looking out for us. We hardly ran into other guests, so we could truly enjoy our own time. The only issue was that when returning to the Room at night, it was dark near the entrance and difficult to unlock the door. We would definitely like to stay again.

The dishes were well-seasoned and delicious. The variety of dishes was just right and very tasty, making it a perfect experience. Additionally, the desserts such as pudding, ice cream, and zenzai were delightful. The staff's service was excellent as well. Thank you very much!

We stayed here for a Multiple Night Stay about a week ago. The Room was the perfect size for two, with simple yet refined interiors and a very clean feel. The bath was made of wood, so we were able to enjoy a relaxing and wonderful soak without even going to an Onsen. Since our Room had a kitchen, we cooked and ate ingredients we bought at a roadside station. In the beautifully maintained garden with great views, there were benches and tables, so we had breakfast there and truly enjoyed it while feeling close to nature—it was very satisfying. At night, we could also gaze at Aso’s quiet, beautiful starry sky. What made our stay even better was how wonderful the owner is as a person. They were genuinely kind and thoughtfully suggested travel plans in Kumamoto and Miyazaki tailored to us. They also introduced us to truly delicious restaurants and lovely places that you can’t find in guidebooks or on Instagram. (Actually, during our trip in Aso I lost my engagement ring, and because on the last day we returned to Aso after visiting Takachiho Gorge, we were able to go to the recommended bakery and Oshitoishi Hill—and miraculously, I found my engagement ring!) The rice balls made from their carefully selected rice were also exceptional. Thank you for giving us such wonderful memories in Aso. We would love to stay again!

The meals were delicious. Thank you for taking the time to prepare food for our children as well. It was the first time for all four of us to stay at a pension, and it became a wonderful family memory.

Thank you very much for everything. Was it my first time staying at a pension in 40 years? We have stayed at many Ryokan and Hotels, but the meals here were outstanding. At our age we can’t eat large portions anymore (laugh), so having small amounts of truly delicious food was perfect for us. We were very satisfied with both dinner and breakfast—we even felt compelled to express our thanks from our side. The private bath exceeded our expectations, with everything prepared, even a body-washing towel. My husband, who is usually quite strict in his opinions, gave full marks for the food and said he would definitely like to return. We hope to visit again in autumn. Thank you as well for seeing us off when we left. Thanks to the warm hospitality of such a lovely couple, we departed feeling wonderful. Please take good care of your health and continue running this wonderful pension for many years to come. Thank you again. My husband loves golf more than anything—so next time, we would be delighted if he could chat about golf with the owner as well.

We were very satisfied with the meals, the bath, and the room.

All the staff were cheerful and energetic, and their service was excellent. The Room and the bath were spacious and comfortable. The view from the Room was outstanding. Every dish at dinner was delicious. I would definitely like to stay again when I visit Aso. Thank you very much.

The building itself feels a bit old, but it is clean and there were no inconveniences at all. The staff are friendly, making for a very pleasant stay. The parking lot is free and spacious, suitable for any type of vehicle. Above all, the location is excellent—perfect for sightseeing around Aso! A great Hotel you’ll definitely want to return to.

About a 15-minute taxi ride from the nearest Miyaji Station, it’s accessible even without a car. The atmosphere is simply outstanding. Dining with the majestic Aso mountains and endless grasslands as your backdrop is truly irreplaceable. The Facility feels like a hotel restaurant in the American West. As it’s located on a ranch, there are plenty of horses on the premises, and of course you can also enjoy horseback riding experiences. With good weather, you should be able to catch the sunset sinking into the vast Aso landscape, a sky full of stars, and refreshing sunrise views with seas of clouds. There is also a large public bath. It’s a bit small, but it includes a dry sauna and cold plunge pool—perfect for unwinding while looking out over the Aso grasslands. It’s slightly disappointing that there’s no outdoor air-bath space (for safety reasons, the windows are kept fully closed), but you can still spot horses in the distance. Depending on the Plan, private time slots may be available as well, making it convenient for families.

It hadn’t been long since last month’s Kumamoto earthquake, and we weren’t sure if it was appropriate to travel, but we’re truly glad we came. Even my son, who doesn’t like fish, enjoyed the sea bream poêlé, and from the appetizers to dessert and breakfast the next morning, our whole family was very satisfied. Even after returning home, we keep reminiscing about the wonderful food and enjoying happy conversations. We would love to visit again.

The property was new and comfortable. The view from the property was also great.

Both the cuisine and the service are excellent. The Room has a traditional Japanese farmhouse style, and we were able to relax.

I visited with my mother. First, we were soothed by the lush green scenery, and thoroughly satisfied with the unique buffet selection. We kept saying "so full!" while enjoying the all-you-can-eat crab. Soaking in the Onsen, I was able to give my mother a truly wonderful experience.

I stayed here in early October on a motorcycle touring trip. When I let them know I would arrive later than the check-in time and told them my current location (in the mountains), they gave me easy-to-follow directions, so I was able to get there without getting lost even on unfamiliar roads. They also shared helpful local information (such as shops closing early), which was a big help. They were kind and supportive in many other ways as well, which helped me a lot with the rest of my trip. The view of the Aso Five Peaks from the room was wonderful, and the meals were delicious. Thank you very much!

The pleasantly warm bathwater was wonderful, and I could soak slowly for a long time. The Room was spacious and very well cleaned, so I had a comfortable stay. There is a convenience store right next door, which is very convenient. While Kumamoto City was over 30°C, Aso was cool and we didn’t need air conditioning in the mornings or evenings. I really enjoyed a relaxing hot-spring retreat. If I could ask for just one thing, it would be great if the Room lighting had a remote control.