아소산(아소오악) 주변 × 고객 서비스 평가가 높은 호텔·료칸

Although I was worried about the earthquake’s impact, I decided to visit from Kumamoto Airport. Perhaps because a week had passed since the quake, I hardly noticed any effects and was able to stay with peace of mind. Above all, I was amazed by how delicious the meals were. Dinner featured duck hot pot, miso soup, and rice cooked in a traditional pot; breakfast included nori seaweed, natto, and French toast. Every dish felt heartfelt, and I ended up eating far more than I expected. The Onsen was just as described in advance and helped relieve my fatigue. It was a truly satisfying stay. Lastly, I asked about the period “.” after Seifuso’s name that had caught my attention. Despite all the hardships you have faced—including the earthquake—I was deeply moved to hear that it represents putting a “.” (period) on these hardships and creating a new Seifuso going forward. Thank you very much. If I have the chance, I would love to stay again.

Nearly 30 years ago, I stayed several times at the old Hakun Sanso before it was rebuilt. I was disappointed when it was demolished, but after seeing an advertisement that it had newly reopened, I decided to stay again for the first time in a long while. The bath area was clean, though I was a bit disappointed there wasn’t an open-air bath. The buffet meals were also delicious. Perhaps because it was the last night of a holiday weekend, there were few guests and I could relax. One small issue: the chairs at the Room table set were too high and uncomfortable to sit on.

I requested allergy accommodations, and I am truly grateful for the kind and attentive support you provided. Also, the way you interacted with our child was incredibly respectful—treating them as an individual. You gently answered all their questions while expanding on the conversation, and it seems they not only made new discoveries but also genuinely enjoyed connecting with people. After waving goodbye until you were out of sight, they even burst into tears. This is an Accommodation I can wholeheartedly recommend to families with children!! The curry you served our child at dinner was delicious!

I wanted to support a locally run, family-owned Accommodation, so I chose Irifune this time. The moment I stepped inside from the entrance, I was thrilled! After leaving the large public bath in the morning, I relaxed in the lobby with a cup of coffee. Spending unhurried time in the lobby while enjoying the traditional old house atmosphere was wonderful. The Room, the private bath in the Room, and the meals—everything was outstanding! I also purchased a pair of geta sandals. From now on, every time I wear them, I’ll remember Irifune and enjoy that lingering feeling in my everyday life. If I use them as indoor slippers, I’ll have more chances to wear them, so I plan to use them indoors. To all the staff: when I come back to Kumamoto, Irifune will be my only choice for a Reservation! Thank you for taking such great care of me! Thank you very much!

We traveled around Kumamoto by rental car with my spouse and our two sons, and stayed at Soan in two Rooms. Overall, we were very satisfied with our stay. The staff were kind and attentive, which made us feel truly welcome. The Onsen water quality was excellent, and we felt deeply relaxed after bathing. The Rooms were clean and comfortable, making this Accommodation a great choice for a family trip. I highly recommend it, and would love to stay again if we have the chance.

I wasn’t sure if we would be able to come due to the typhoon, but they were very accommodating.\nThe Facility was well maintained, and the dog run was just the right size for our dog, who happily ran around.\nWe really appreciated being given rice for dinner.\nThe Room felt like a living room at home and had all the necessary appliances, such as a rice cooker and microwave, which we could use freely.\nThe owner was also very kind, and I’d like to stay here again when visiting Kumamoto.\nIt was a wonderful trip. Thank you.

My wife and I visited from Kyoto. As it had not been long since the renovation, everything was very clean, and we had a comfortable one-night stay. The open-air bath in the guest room lets you fill it yourself—add cold water if it’s too hot, or add hot water if it’s too cool—so you can adjust the temperature to your liking. Both the hot and cold water flow were plentiful, making it a truly stress-free Onsen experience that’s hard to find. The meals were also excellent; each dish was thoughtfully prepared, and I felt the chef must be very talented. If I had to mention one minor complaint, it would have been perfect if we could have seen Mt. Aso clearly from the bath, but I understand that can’t always be helped.

As soon as we arrived at the parking lot, Hotel staff came over and helped carry our luggage. The entrance, surrounded by trees, had a lovely atmosphere, and the Room felt comfortable with its modern Japanese style. The private open-air bath was pleasantly lukewarm—perfect for relaxing—while the large public bath was set to around 41°C, which felt just right. The water is clear and neutral in scent and taste, leaving a refreshing feeling after bathing. Dinner was a chef’s creative course menu, and each dish was carefully prepared—we were very satisfied. For us in our 60s, it was almost more than we could finish. The grounds are spacious, with spring water flowing into a pond with koi. The pathways are full of charm as well, but they are somewhat long and include slopes, so older guests should take care. At check-in you can receive feed for the ducks. Ducks (and cats) come close looking for food and are adorable, but they may compete for it; some guests were bitten when feeding directly from their hand, so please be careful. After an unexpected evening rain stopped, we looked outside late at night to find a sky full of stars. On clear summer nights, it seems you could lie back on the terrace couch and enjoy stargazing. I did wish the Room trash bin were a bit larger. The staff were thoughtful in many ways overall, making this a very pleasant stay.

The open-air bath is spacious and the views are wonderful. The proprietress at the dining area and the staff offered warm, unpretentious hospitality and thoughtful care. Of course, a good Accommodation has great meals and Facility, but it reminded me again that it is ultimately made complete by the people. I was personally very happy that our futons were not put away during breakfast.

I chose this Accommodation because it seemed to have a great view from the Room, and with the good weather it was even more wonderful than I imagined. The meals were truly delicious! All of the staff were very pleasant, and one staff member was from overseas but explained everything carefully, which I really appreciated. Visiting Aso has become a very special memory for me. Thank you very much.

Both breakfast and dinner offer a wide selection, including meat, fish, tempura, noodles, salads—everything you could want. The food is delicious. There are many kinds of desserts, and you can also take them back to your Room to enjoy. The herbal tea was excellent. The staff’s friendly greetings were wonderful. It’s a Hotel that’s hard to book, so if you get the chance, definitely give it a try.

We were able to relax at the Aso Onsen. Both Dondoko-yu and the Hotel Onsen were great. We also enjoyed the meals, which included alcohol and drinks. We drove from the Yoshinogari Historical Park in Saga Prefecture to Aso, Kumamoto, and then to the Oka Castle Ruins in Taketa City, Oita, and it was comfortable and enjoyable.

We stayed here for a birthday celebration trip. They were very helpful even before our stay, and my partner was truly delighted. We were extremely satisfied with everything, including the food, the open-air bath in the Room, and the staff’s service. It was an Accommodation we would definitely like to stay at again.

There was a great selection, from treats like crab and grilled eel steak to local specialties such as ramen and dango-jiru. They also had ice cream for dessert, which was very satisfying. I used the large public bath early, so it wasn’t crowded and I could relax. There is also a private family bath, making it convenient for families with small children.

We stayed for one night with two people on June 11. To sum it up, we were extremely satisfied. We chose the recommended No. 1 Plan with breakfast and dinner: the Japanese Black Wagyu lava stone teppanyaki Plan. Every dish was truly delicious, the timing of each course was perfect, and the female staff member who served us provided excellent hospitality. If you stay at this Hotel, we definitely recommend choosing a Plan that includes dinner. The Room was clean, and although the large public bath is on the smaller side, the water was great. We also appreciated that a basket with a yukata robe and towels was prepared for taking to the bath.

I gifted this Accommodation to my grandparents to celebrate their 80th birthday. They had a wonderful trip and were truly delighted, saying that the Ryokan’s meals, hospitality, and Onsen became cherished lifelong memories for them both. Thank you very much for your thoughtful care in helping them enjoy a comfortable stay.

My wife and I visit Aso a few times a year, and as we’ve gotten older, we’ve found ourselves spending more time relaxing rather than trying to see everything. We made an immediate Reservation based on the Accommodation name “Nonbiri Papa” and its great dining Reviews. After checking in, we had some time before dinner, so we started by unwinding in the private bath. Then it was dinner—the meal we’d been looking forward to! Starting with an Aso vegetable salad, followed by a handmade bacon cream stew wrapped in pastry, Amakusa sea bream, and Akaushi beef stew—everything was outstanding and we were completely satisfied. Since the Room is a separate detached building, we could relax without worrying about anyone around us. Surrounded by nature, with the owner’s warm smile and delicious food, it was the perfect laid-back getaway.

The star-filled night sky was breathtaking, and the night trekking—something you rarely get to experience—was simply amazing. I was able to make irreplaceable memories with my 8-year-old daughter. Thank you so much.

We stayed as a group of eight—my daughter and six grandchildren. There was a festival-style fair, and the kids were thrilled to use the pool both before and after meals. Above all, the buffet was delicious. We would love to come again with everyone.

We were completely satisfied overall! The staff kindly checked in to make sure our dog was comfortable, which we really appreciated. The Room was spotless and very clean. The amenities provided were stylish as well. Everything for the light BBQ and the paella ingredients was fresh, delicious, and we were very happy with it. We brought our own alcoholic drinks. Making hot sandwiches in the morning was a great experience too, since there’s an easy-to-follow instruction sheet. It was hot during the day, but at night the temperature became comfortable, and we could relax with our dog in a hammock. The ger tent we stayed in was a little farther away, so we weren’t bothered by other families’ dogs. The only downside is that there are some spots where the internet connection is weak, but it’s actually nice for unplugging and chilling away from everyday life. We’d definitely recommend this place to friends who have dogs.