아소산(아소오악) 주변 × 온천 × 고객 서비스 평가가 높은 호텔·료칸

The mountain views from Daikanbo, Kusasenri, and the Milk Road were truly amazing. The accommodation was close to these spots, with a spacious, well-maintained room. It was new and very comfortable. The meals were also satisfying because I could choose what I liked. The staff were friendly and happy to answer any questions, which made my stay even better. If I visit Aso again, I’d love to stay here again.

Everything is clean throughout.\nThe indoor open-air bath is very convenient and comfortable.\nThe meals are excellent in both quality and quantity. The service is also very polite, with no issues.\nWe stayed with children, and it was a great help that they proactively offered to provide a baby crib and bouncer.\nI’m glad we found such a wonderful Accommodation for the first time in a while.

My wife and I visited from Kyoto. As it had not been long since the renovation, everything was very clean, and we had a comfortable one-night stay. The open-air bath in the guest room lets you fill it yourself—add cold water if it’s too hot, or add hot water if it’s too cool—so you can adjust the temperature to your liking. Both the hot and cold water flow were plentiful, making it a truly stress-free Onsen experience that’s hard to find. The meals were also excellent; each dish was thoughtfully prepared, and I felt the chef must be very talented. If I had to mention one minor complaint, it would have been perfect if we could have seen Mt. Aso clearly from the bath, but I understand that can’t always be helped.

We were worried that the earthquake might have caused damage, but when we asked in advance, we were told there was no particular impact and that we could feel at ease, so we decided to visit. The area around Aso was cooler than Kumamoto City and very comfortable. For the open-air bath in the Room, they showed us how to fill it with Onsen water when showing us around, and since it is available 24 hours a day, we were able to enjoy a relaxing soak at night and again in the morning. This time we chose a Plan with breakfast only, but there were many small dishes beautifully arranged and pleasing to the eye, and the rice cooked in a pot was also very delicious. This is an Accommodation we would like to visit again for a relaxing stay.

The staff were friendly, and the service was attentive, which made our stay very enjoyable. If I have the opportunity, I would love to stay here again.

The in-room hot spring bath is very spacious. The cuisine is carefully prepared course by course, like French dining, and absolutely delicious. The staff are incredibly kind. I can’t find a single fault. The hot spring is wonderfully relaxing as well. I’ve stayed at many hot spring destinations, but I was truly happy to stay at a ryokan like this. Thank you very much—I would love to visit again.

The open-air bath is spacious and the views are wonderful. The proprietress at the dining area and the staff offered warm, unpretentious hospitality and thoughtful care. Of course, a good Accommodation has great meals and Facility, but it reminded me again that it is ultimately made complete by the people. I was personally very happy that our futons were not put away during breakfast.

We were able to relax at the Aso Onsen. Both Dondoko-yu and the Hotel Onsen were great. We also enjoyed the meals, which included alcohol and drinks. We drove from the Yoshinogari Historical Park in Saga Prefecture to Aso, Kumamoto, and then to the Oka Castle Ruins in Taketa City, Oita, and it was comfortable and enjoyable.

There was a great selection, from treats like crab and grilled eel steak to local specialties such as ramen and dango-jiru. They also had ice cream for dessert, which was very satisfying. I used the large public bath early, so it wasn’t crowded and I could relax. There is also a private family bath, making it convenient for families with small children.

The front desk staff provided very thorough explanations, and it made me feel glad I chose to stay here. If I have the chance to visit again, I would love to stay here again.

We stayed as two adults with a small dog. We usually enjoy camping in a tent, but we wanted to simplify setup and packing up, and while looking for a place a bit farther away, we found the ideal cottage. Unfortunately, the weather was not on our side, and we were worried because it rained so heavily that evacuation alerts came through on our phones the next morning, but we were able to head home without any issues. Because of the rain, we couldn’t enjoy the view, the starry sky, or a campfire, but we thoroughly enjoyed BBQ on the terrace. Since BBQ is basically all we ever do for meal prep, you kindly allowed us to use the on-site BBQ area as well. During our Onsen visit, you even looked after our dog—thank you so much for taking such wonderful care of us in every way. We brought various supplies for our dog, but aside from food, none of it was necessary—you had everything covered for dogs too... There were plenty of insect-repellent measures prepared, and the amenities were more than sufficient. The bedding was also clean. We definitely want to come again on a sunny day!!

We arrived a little late, but the staff were very kind and accommodating. The light dinner in the evening was delicious, especially the tender beef stew. Breakfast was also great—the bread in particular was excellent. Mobile reception can be weak, but Wi‑Fi is available. The private open-air bath was wonderful as well. Thank you very much.

We were able to spend a relaxing time surrounded by nature. We are truly grateful and very satisfied with both the Onsen and the meals.

We stayed in the Kids Terrace Room with our children during summer vacation. They were thrilled with the bunk beds and the tent. Best of all, the terrace connects directly to the lawn area, so we could relax on the terrace while watching them play. They enjoyed experiences that are hard to find in the city, like driving RC carts on the grass, feeding ponies, and playing with water guns. The meals were also excellent, with many dishes featuring local ingredients. The late-night tantan noodles and complimentary ice cream after a bath were wonderful touches. The Facility had been renovated and felt new inside, making our stay very comfortable. Even after returning home, our kids still say they want to stay again. We’d love to visit again when we have the chance.

We stayed here with our pet, my wife, and me. The front desk staff were kind and attentive, and we truly appreciate it. The welcome drink was also delicious. The room was clean, and we were happy that the drinks in the refrigerator were unlimited. The dog run was clean and nice as well. The food was delicious, and we left completely satisfied. The bath area was clean and very relaxing. The neon lights around the property at night were beautiful—we were impressed. Breakfast buffet was tasty, and the staff were kind and helpful. We had a wonderful vacation together. We would love to stay again.

Everyone we interacted with—from the front desk to the luggage staff—left a wonderful impression. During the activities, our child ran around and had a great time! The buffet also had plenty of options even for picky eaters, and our child looked so happy. Everything was delicious! This is a highly recommended place that makes you want to come back.

I’ve stayed here twice as a solo traveler! Each Room is in a separate annex and comes with a 24-hour free-flowing Onsen, so I loved being able to enjoy it anytime. The bath was also large enough for several people, which was amazing! The Room was spacious, clean, and very comfortable. Meals were served in a private dining room, so privacy was fully maintained and I could relax and enjoy them. The seafood, meat, and rice were all delicious—I was completely full and very satisfied! The service was pleasant as well; it’s a wonderful Accommodation. I’d love to stay again!

The dishes were well-seasoned and delicious. The variety of dishes was just right and very tasty, making it a perfect experience. Additionally, the desserts such as pudding, ice cream, and zenzai were delightful. The staff's service was excellent as well. Thank you very much!