운젠산 주변 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

After finally arriving through heavy rain on this trip, we were able to relax and enjoy our stay. The meals were served in a calm lounge, and we could really feel the care put into each dish. The Onsen was wonderful, but unfortunately, due to torrential rain severe enough to trigger warnings, the water temperature dropped on the morning of the second day. We were especially disappointed that we couldn’t use the bath in our Room. With expressways closed, sightseeing wasn’t possible at all, so we’d like to come back next time for a retry. The Accommodation is a pleasant, clean Hotel, and all of the staff were very kind.

This Hotel is perfect in every way—from the Room size and hospitality to all services and cleanliness. It was the best Hotel I have ever stayed at. I felt the price could easily be twice as high. Above all, it was calm and relaxing, with only Japanese adults staying there, which helped me truly unwind. I would love to visit again.

Everything was excellent. Thank you for accommodating my allergies at both breakfast and dinner. Every dish felt thoughtfully prepared, and I truly enjoyed the food. The Room was clean, and being able to smoke on the terrace made my stay very comfortable. The staff were all very kind and attentive, and the private open-air bath with its spectacular view as well as the in-Room open-air bath were incredibly relaxing—making it a wonderful holiday.

With its expansive grounds, tranquil atmosphere, seemingly oversized guest rooms, and dedicated attendants, this is a top-tier Japanese-style Ryokan. While it did feel a bit dated in places—such as not having enough power outlets by the bed—we were very satisfied with our stay. It was disappointing that the private family bath (Nishi-no-Yu) was closed due to reduced hot spring water volume depending on the season.

Not only were the Facility, amenities, cuisine, and location excellent, but above all, the staff’s attentiveness, thoughtfulness, and care were outstanding—my husband and I were impressed again and again. During meals, they noticed even our smallest movements and responded immediately. My favorite part was the corner where guests can freely read books. Cold barley tea was neatly prepared as well, and while enjoying the beautiful view outside, I was able to spend a quiet, unhurried time as if time had stopped. It was a Ryokan we were completely satisfied with. We will definitely come again!

It was my first stay in a while, and it remains a wonderful Hotel. The approach leading straight from the public road to the main entrance is elegant and picturesque. Since it opened in 1935, the Facilities are not the latest, but that is exactly what gives it a unique charm. The staff’s service was also impeccable. For dinner, we enjoyed classic French cuisine rather than today’s modern fusion style—it was delicious. As is true of Unzen’s tourist areas in general, this historic destination is rich in nature, and I imagine maintaining both the Facilities and the gardens must be challenging for those in tourism. I’m sure there are many difficulties, but I truly hope you will continue to preserve this beautiful Hotel.

We celebrated his birthday here. We chose this Accommodation to celebrate as the last couple before we become husband and wife when we visit Shimabara again next year. We were truly impressed by the staff’s thoughtful hospitality, and the locally sourced cuisine was absolutely delicious. The in-Room sauna and bath were both excellent. Everything was perfect.

We stayed as a couple. The bath had excellent water quality, and we were able to enjoy a very relaxing soak. We have stayed at various Accommodations in the past, but the cuisine at Juraku was truly delicious. Not only dinner but also breakfast was wonderful—everything was so good that I can’t even list what stood out most. As for alcohol, there was an all-you-can-drink service between 6:00 pm and 9:00 pm (including during dinner), which was perfect for us as we love drinks! The staff were kind, and their polite service made us feel comfortable. Another highlight worth mentioning is the guest room key. It is an automatic locking/unlocking system, and the solid security made us feel safe throughout our stay. This was our first time staying in Obama Onsen, and it was an Accommodation we were very satisfied with. We would love to stay again. Also, the sunset during dinner was beautiful! Thank you very much.