신쇼지: 선과 정원의 박물관 주변 × 고객 서비스 평가가 높은 호텔·료칸

Thank you for your very attentive service and thoughtful hospitality from our arrival to the end of our stay. As it was my grandmother’s birthday, you celebrated with us, and she was very happy. Thank you so much. It’s an accommodation we would love to visit again.

I booked this highly rated hotel as a base for sightseeing around Hiroshima from Fukuyama. It was close to the station, and I really appreciated being given a room where I could see the illuminated Fukuyama Castle and the Shinkansen from the window. Breakfast was something to look forward to during my two-night stay, with options like anago rice, curry, tasty rice, and miso soup. However, I noticed some roughness in the bathtub and ended up cleaning it myself before bathing. Also, on both days the towels had a faint scent of hair styling product (?), which bothered me quite a bit. Other than that, features like automated payment and smooth luggage storage were convenient, and overall I think it’s a good hotel.

My first trip to Onomichi. I chose Hansei, highly rated for its outstanding cuisine. The kaiseki meals made with seasonal Setouchi ingredients were exceptional—each dish carefully prepared, and while true to classic kaiseki, they also incorporated new ingredients in a way that was both impressive and delicious. Even the pickles were finely scored with hidden knife work, showing thoughtful consideration for the guest. I was amazed by the high level of quality. The special sea bream chazuke (with sesame sauce) at breakfast was also superb.

As wonderful as the food was, what moved me most was the attentiveness and care shown by all the staff. From check-in to check-out, their hospitality was excellent. One member of staff in charge of dining even quietly placed an extra dish beside a photo of a family member who could not join us at breakfast and dinner—an incredibly touching gesture.

The “Travel Memory Book” was something that staff had written for the first time, but it became a truly lovely keepsake—the carefully drawn illustration and message conveyed their warmth so clearly.

With such wonderful staff and delicious food, Hansei is a place I would love to visit again. Thank you very much.

Although I stayed multiple nights, housekeeping came in, and I was able to spend my time in a very clean room. All of the hotel staff were kind and courteous, which made for wonderful travel memories.

We had a very comfortable stay. The Room we stayed in was the Comfort Extra Twin. Within its compact size, it features a bathroom with a washing area, a separate toilet, and a washbasin. Shoes are not allowed on the floor inside the Room. It was perfect for those who don’t need a large, luxurious Room and want to keep costs down, but still want to relax in the bath and use the toilet without feeling self-conscious. One small note: since there is only a curtain separating the beds from the washbasin area (i.e., the changing space), some guests may find it bothersome. For us, as a family traveling with small children, it didn’t bother us at all. Other nice perks included borrowing manga to read, an on-site coin laundry, welcome drinks, and good value benefits.

We have stayed here for three consecutive years while visiting the Tomonotsu Museum—two years in “Kai,” and this time in the newly opened “RiSA.” In the past, we served ourselves at dinner and would set everything out on the table at once while checking the menu. This time, each dish was explained to us in the dining room, and we were able to enjoy our meal at a relaxed pace, which made us very satisfied. We truly appreciated the attentive service. We’ll be back again next year.

I always stay here when I’m on business in Onomichi or Fukuyama. With courteous service, clean rooms, and a pleasant surrounding environment, I can stay with peace of mind. I have another business trip next month and wanted to book again, but unfortunately you were fully booked, so for the first time in a while I’ll be staying at another nearby hotel. It’s disappointing, but also a little exciting. I definitely hope to stay with you again in January. Thank you for providing such a comfortable environment.

Conveniently located near the station. The Room amenities were easy to use, and I had a comfortable stay. Breakfast was also delicious. I was especially impressed by the sea bream chazuke.

Thank you for upgrading us to a suite—it made for an unforgettable stay unlike anything we’ve experienced before. We originally booked a room with a Fukuyama Castle view, but the view of Fukuyama Castle from the 15th-floor suite was truly beautiful, and we could enjoy it freely through the large windows late into the night without any worries. In addition to how spacious and comfortable the bedroom and living room were, we especially loved the sauna room and the bathroom with an ice maker. It was our first time staying in a room with a sauna, and it was amazing to be able to go back and forth between the bath, sauna, and chair as much as we wanted! For breakfast, the omelet and “Uzumi,” a local Fukuyama specialty dish, were particularly delicious. It was an incredible stay that we will never forget. Thank you so much for your thoughtful consideration! We would definitely like to stay here again when we visit Fukuyama.

I arrived at the hotel earlier than expected, and I truly appreciate your thoughtful gesture in preparing my room ahead of time after noticing me waiting. I will stay here again when I visit Fukuyama for work. The breakfast was also very delicious!!

I reserved a Room on the side with views of the Shimanami Kaido. The view was wonderful, and at night the illuminated Onomichi Bridge was beautiful—I kept the curtains open and enjoyed it for hours. Mukaishima was right in front of me, which sparked my interest, so I took a ferry over the next day and explored. The in-room amenities were minimal, but everything was thoroughly cleaned and very comfortable.

This was my first stay at Vessel Hotel Inn Fukuyama Station North Exit, but Vessel Hotel is one of my favorite Hotels. I had another comfortable stay this time as well. The Room was clean, spacious, and very pleasant, and I was completely satisfied with the breakfast! The staff were kind and welcoming too. Fukuyama Castle as seen from the Room was wonderful both during the day and at night. I would love to stay again if I have the chance. Thank you very much.

I stayed here with my son while preparing for his school enrollment. As it was a weekday, it wasn’t crowded and we were able to relax. Check-in was done in person, so it was easy and reassuring. For check-out, you simply return the key card to the holder. Both the Room and the large public bath were very clean, and we were satisfied with breakfast as well. The price was so reasonable that I almost felt bad paying so little. I would like to stay here again.

The meals were incredibly delicious, and the staff were very kind. It felt like a very comfortable Accommodation. I would definitely like to visit again.

This Hotel offers an excellent, comfortable large public bath, and the breakfast is also very varied—with desserts as well—making it a place you can truly enjoy.

It’s within walking distance from the station, but it’s a bit far. However, there are restaurants and convenience stores nearby, so it wasn’t a problem. The front desk staff were kind and friendly. They also accommodated a change to the breakfast time from what I had told them in advance, and I was very satisfied with the breakfast.

The view from the window of the renovated Room is like a painting. We thoroughly enjoyed the in-room bath in complete privacy. Dinner was just the right amount, and we also enjoyed the sea bream rice at the end. The Shuttle Service from Fukuyama Station was also very helpful for those traveling by Shinkansen. We would love to stay again in a different season.

Whenever I travel to Fukuyama on business, this is my regular Accommodation. No matter when I stay, the front desk staff are kind, and the Room is clean, so I can stay with peace of mind. This time I was too busy to have breakfast, but next time I would definitely like to enjoy it again.

This was my first stay here. I made a Reservation for a Room with a shared bathroom. Since it was inexpensive and included breakfast, I didn’t expect much, but when I arrived at the Hotel they upgraded me to a newly renovated Room with a private bathroom. When I entered the Room, I was surprised at how clean it was—there wasn’t even any dust. The breakfast was also very delicious. It’s a Hotel I’d like to stay at again.

We stayed in the penthouse for two nights as a family. It was a stylish Hotel, and the Room was clean, so we could relax and enjoy our time. The breakfast hot dogs and coffee were delicious. All of the staff were kind and helpful. We also appreciated having a water dispenser. Thanks to that, we really enjoyed sightseeing in Hiroshima and made wonderful memories. If we visit Hiroshima again, we would definitely like to stay here. Thank you very much.