텐진자키 주변 × 고객 서비스 평가가 높은 호텔·료칸 - 3페이지

We’ve been staying here every year—this year makes it about 10 years. It’s a Hotel where both children and adults can relax, just as always. The food is always so delicious it amazes us, and it’s truly enjoyable! We’ll be back again next year with our whole family!

The Facility is old, but it is kept very clean. We stayed in a Room with an open-air bath, and the veranda has a slatted floor, so you don’t have to worry about it being wet after bathing—it’s a very well-designed layout. I enjoyed using the open-air bath many times. Despite the good amenities and the convenient location right in front of Shirarahama Beach, it was reasonably priced. My wife liked it very much as well, so I think we will visit again.

The service is excellent, and the hot spring water quality is wonderful—maybe even better than Saki-no-Yu. The Room is spacious and comfortable, and the Accommodation fee is unbelievably cheap! There are quite a few things you need to do yourself, but if you have time and think, “It’s tiring to just come for a quick swim and go home—maybe we’ll stay the night instead,” this place will be perfect for you. In times like these with the economy so bad, this might be the only place where you can feel like you’re traveling at such a low price. I’ll definitely come again!

Thank you very much for everything. We stayed for one night with our dog and four adults. The quality was outstanding—absolutely wonderful! Everything, including the Room and the bath, was clean and spotless, which made us very happy. The meals were generous in portion size, and the meat was tender; we had one older guest with us, and they were pleased because it was easy to eat. We had previously stayed at another villa that wasn’t clean and had a difficult time, so we arrived feeling a bit anxious—but this place far exceeded our expectations in terms of cleanliness, and we were truly delighted. There were quite a few insects due to the season, but it was great that various insect-repellent products were provided. The amenities were also very well stocked and wonderful! The pool and the view were amazing as well. It was great to be able to refresh ourselves properly for the first time in a while. We would definitely love to stay again! Next time, we’d like to stay for two nights! Thank you very much.

It was very clean and comfortable! The meals were delicious, and we had a pleasant stay. Please note that the toilet and washbasin are located outside the Room, and bathing is available only in the large public bath (15:00–23:00), so it may not be suitable for those who want a morning bath or shower. There is an ice machine and a microwave on the floor. Also, the refrigerator includes a freezer compartment, which was helpful for freezing ice packs.

It was wonderful to enjoy the excellent natural Onsen water both in the large public bath and in the Room bath. In a quiet setting, I was able to rest soundly.

We stayed here while sightseeing in Shirahama, including a visit to Adventure World. The staff were very welcoming, and the breakfast bread was pleasantly chewy and delicious, so we would love to stay again.

When we suddenly decided to go to Shirahama, everywhere was fully booked and we were struggling to find a place. This Accommodation had availability and great reviews, so we made a Reservation. The only Room available was one on the top floor, and it was more than spacious enough for our family of three, yet reasonably priced. The Accommodation itself felt like a family-run place—somewhere between a small Hotel, a Ryokan, and a guesthouse. Both the foreign staff member at the front desk and the elderly person who showed us around were very kind, offering warm hospitality. The refrigerator was a standard type with separate fridge and freezer compartments, so we could buy ice cream at the convenience store and bring it back. There were also complimentary bottled waters in the fridge for each of us. There is no large public bath, but the in-room bath was like a typical home bathroom, with two types of shower heads. The hair dryer was Panasonic and worked fine. I also appreciated that the sleepwear was separated into top and bottom rather than yukata-style robes. One slight downside was finding some hair in the bathroom, tatami room, and bedroom. Since the Room was generally clean otherwise, I personally felt this was within an acceptable range. Also, the provided drinks were black tea (Ceylon tea) rather than green tea. I would have liked Japanese tea—and even instant coffee would have been nice. There are plenty of restaurants nearby, and it’s very convenient since Shirarahama Beach and convenience stores are just a short walk away.

When I contacted the property in advance to explain that work would make my check-in very late at night, they kindly assured me it would be fine. Even though it was past midnight on the day, the staff welcomed me with a smile and provided quick, courteous service—I was extremely satisfied. I stayed for work this time, but I’d love to return for a private trip next time. Thank you very much.

Thank you for taking care of us during our visit home to my parents. 　 When I made the Reservation, I didn’t know there would be a fireworks festival on our stay date, and only realized it the day before. I called to ask about traffic restrictions, and your staff explained everything very kindly, which allowed us to head there with peace of mind. 　 At check-in, the parking area and how to use the Facility were explained clearly, and we also received helpful advice related to the fireworks festival. The service was very pleasant. I also accidentally left my car key at the counter, but you went out of your way to find it and bring it back to me—thank you very much. 　 The Room was spacious and well maintained, so we were able to stay comfortably. However, since it is a pension-style Accommodation, soundproofing is slightly weak. We could hear children from a family staying upstairs running around. The noise continued past the designated quiet time (10:00 PM), so I informed a staff member; after a while it quieted down, so I believe you took some kind of action. 　 The location is convenient: there is a 24-hour supermarket nearby as well as public baths and restaurants, so even with No Meals Included we had no trouble at all. Cooking utensils, tableware, and an IH cooktop are fully provided as well, so self-catering is not an issue. 　 Shirarahama Beach is about a 5-minute walk away, making it easy to go swimming in the sea. We were able to watch the fireworks up close that day and were extremely satisfied. 　 This was an Accommodation I would like to use again when I have another chance. Thank you very much!

The property has been beautifully renovated, and we had a very comfortable stay.

We stayed for two nights on a family trip. The owner was very kind and attentive, and our whole family was truly happy with the fireworks and Onsen egg service! It turned into a very satisfying 2-night, 3-day trip! Thank you very much. This is an Accommodation we definitely want to use again!!!!

Although my plan was No Meals Included, the front desk staff were very helpful, and I was able to use the private bath free of charge. The large public bath was also very clean. It was a little small, so I’m giving it 4 stars. Still, the hot spring water quality felt wonderful. This is a Hotel I would like to stay at again.

Both dinner and breakfast were extremely satisfying. The side dishes and rice were delicious, and we ate too much.\nThe Onsen was great, including the outdoor bath, but it was crowded with beachgoers, so visiting in the morning might be better. The indoor bath was almost private, and we could truly relax.\nThe Room was quiet and comfortable, as expected.\nWe recommend this Accommodation more for couples than for families. It’s a place we’d love to return to.

We stayed as a couple. The Room and all Facilities were clean and comfortable. Both dinner and breakfast featured seasonal dishes, all delicious and generously portioned. Above all, the hostess was friendly and fun. We even received a souvenir (seasonal manju) when we left. This trip became a wonderful one for us.

The Room was clean, and the check-in process was handled smoothly. It was an excellent Accommodation for a solo stay. It’s also convenient to have a convenience store within walking distance.

A 5-minute walk from Kii-Tanabe Station, offering great value for money.

I finally got to visit Hinokuma, a place I had always wanted to go! The owner was very kind and welcoming, even towards children. Our child had the opportunity to try various activities and we all had a wonderful time. We also ordered the paid pizza option. The pizza came with four large servings and generous toppings—our whole family was full! According to the owner, they offer the pizza without any profit. (Indeed, at other campsites, just renting a pizza oven costs over 4,000 yen, but at Hinokuma it’s only 3,000 yen per family including ingredients, preheating for over an hour beforehand, and cooking. So affordable!) It’s rare to have such a highly satisfying experience like this. This is truly a one-of-a-kind accommodation. We will definitely visit again. Thank you so much!

The owner is very kind. The interior and furnishings are thoughtfully designed, and the Accommodation is very clean. It’s also within walking distance of the beach, which is very convenient.

We stayed for one night on our way back from Adventure World! We usually stay at a Business Hotel. It had been a while since we stayed at an Accommodation like this, but the Room was clean and very spacious. Our Room had an open-air bath, and the tub was huge—you can stretch your legs out!! The hostess kindly welcomed us both on arrival and departure; she was so considerate that we almost felt bad (lol). This is an Accommodation we’d love to stay at again. Thank you, and we look forward to coming back.