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The bathroom had a separate shower and bathtub, which was easy to use and very roomy. Everything was spotless, and the bed was extremely comfortable. The staff’s warm hospitality was outstanding—truly what you would expect from an Okura Hotel. I would love to stay here again

The shuttle bus to Karasuma Oike Station with access to both Karasuma Line and Tozai Line was frequent and convenient. This hotel is highly recommended! Additionally—both this time and last—we noticed that all taxi drivers arranged through the hotel were exceptionally kind people

This time I stayed here on a business trip. I had been wanting to stay at this Hotel, so it was a great opportunity. The lobby was spacious, quiet, and relaxing, and the staff service was very pleasant. I stayed in a renovated Room on the top floor. It had a great atmosphere and

The Room is equipped with Uji tea, and you can use Refa's hairdryer and Mirable's shower head, making the stay at the Hotel pleasant. Including the stable service of the staff, I can always use it comfortably, and I really love this Hotel. I look forward to staying again when I v

This time as well, thanks to the front desk staff’s courteous service, I was able to enjoy a comfortable stay with peace of mind. I also appreciate that there are very few times when the front desk is unattended, which feels important for safety. Thank you very much for your

The large public bath could be used without worrying about time during my stay, and the hospitality was warm. What made me happiest of all was the breakfast! You can choose your main dish, and there’s also a buffet... everything was delicious and perfect. I would love to st

The view of the Kamo River from our Room was outstanding. For breakfast, I chose the Japanese set meal, and I was also able to enjoy items from the buffet, which was very satisfying. The Yuge Farm yogurt was especially delicious. The art tour was also excellent. By the way, I don

While maintaining a calm atmosphere, there is also a touch of playfulness, making it an exceptionally comfortable place to stay. As the first Hotel in Japan by the Singapore-based Roxy Group, their dedication is evident. The attention to detail in both service and space design l

The location was excellent, close to the station, Kamo River, and Pontocho. After visiting famous spots like Kiyomizu Temple and Ginkakuji by bus, we checked in around 4 PM. The green view from the glass-walled bathroom was very stylish. The room was clean and comfortable.

There were plenty of vegetables as well, making it highly satisfying. The Room was adequately spacious and the Facility was clean. The separate bath setup was also very convenient to use. The quality of towels, bed linens, and mattresses was excellent, ensuring a comfortable

I was kindly shown to my Room right away, which I really appreciated. I booked a standard Room, and it was next door to the sauna Room, making it easy to go back and forth and very comfortable. The sauna was very clean, and I was happy that the amenities were Aesop and the hair

The breakfast was delicious, allowing for an elegant and pleasant morning. The view from the front desk floor was stunning, especially the bar counter extending straight from the front desk, which was truly charming. I had a comfortable stay and fully enjoyed my trip to Kyoto

Thanks to this, I had an incredibly relaxing stay. When I entered the Room, I found a "Hello again, Welcome back" message card along with some sweets as a welcome treat, which brought an instant smile to my face. The staff were all very friendly and welcoming with excellent h

Additionally, the breakfast menu was abundant; particularly, the eggs benedict and tea were delicious. The explanation by the female staff ambassador during the in-house tour was excellent. Thank you for everything that moved us deeply. We definitely want to repeat our stay again

From the furniture and cushions to the bedding, every detail felt carefully considered—I was completely satisfied. For breakfast I chose the Hotel’s “Wellbeing” concept option; it was genuinely delicious and impressive. The staff were also flawless—despite expecting something

The bath included a large public bath where we could relax as if in an Onsen, relieving our fatigue—absolutely perfect! Additionally, with the afternoon tea at the Hotel and a full stomach from lunch, cocktail time snacks ended up serving as dinner instead. As a result, our one-n

The shower provided hot water instantly, making it very refreshing—perfect after sightseeing and enjoying drinks. Breakfast was delicious with a wide variety of options, complemented by excellent Facilities. This trip turned out to be truly satisfying. Thank you very much!

The beer also felt stylish—yuzu-scented and fruity—and drinking it in a bathrobe after bathing was exceptionally delicious. From 3:00 p.m. to 6:00 p.m., welcome drinks were available in the lounge. They had champagne and white wine—both favorites of mine—and I could savor them a

Although it was our mistake, we are truly grateful for your sincere response. The room was spacious enough for two people. There was a square table, which made it easy to read books and do research. We were pleased that the bath and toilet were separate. Amenities are ava