따뜻한 숲 주변 × 웰컴 라운지에서 쉴 수 있는 숙소객실 및 어메니티 평가가 높은 호텔·료칸

All the staff were cheerful and kind, making our trip even more enjoyable. The Hotel was a little hard to find, but the Facility was more than sufficient for pets. In the morning, we took a walk down the stairs from the dog run and found Lake Hamana—it felt wonderful. We also enjoyed an excellent full-course meal. As for the Room, it was unnecessarily spacious for us as a couple, so next time we may choose a smaller Room. In such an elegant setting, sipping complimentary sparkling wine alone in the lounge in the evening while looking out at Lake Hamana and the sunset was pure bliss. This is a Hotel we would definitely love to visit again.

We stayed here for the first time with our dog to celebrate our daughter’s birthday. The welcome drink and dessert were very delicious! The welcome treat for dogs also seemed tasty—our pup finished it in no time! There’s also a drink bar available at certain times, which was great. They even have alcohol, which was the best!! The dog run was air-conditioned, so it was comfortable even in midsummer. Our dog ran around until completely tired out. Dinner is buffet-style, so it’s hard to decide what to eat (lol). The roast beef and sashimi served as a one-plate set at the table were amazing! Alcohol is available for an additional fee, but the food is so good you can’t help wanting a drink (lol). You can dine together with your dog, and there’s also a buffet just for dogs, so we really enjoyed the meal. Since it was our daughter’s birthday, we ordered a cake for an additional fee, and it was delicious as well! The staff celebrated with us too, and our daughter was thrilled! You can also use a private bath. We used it this time; we had 90 minutes, so we could relax without rushing. Dogs are allowed in the private bath too, which is wonderful! There were post-bath drinks and ice cream in the fridge—also fantastic! It’s well worth paying the extra fee! By the way, I also used the large public bath in the morning. The view was great, and it felt wonderful bathing while looking out over Lake Hamana! The breakfast sandwiches were filling and very tasty! They come with pudding too—again, amazing! One of the reasons this Hotel felt so good is definitely how pleasant all of the staff are!! Everyone we met was smiling; they talked to our dog and played with him too. Our pup got lots of love! If I had to mention something negative: although parts have been renovated, there were some areas where you could feel that the building itself is old and showing its age. But personally, there were far more positives than anything else. How easy it is to stay with your dog here, how great the staff service is, how delicious the food is, how relaxing the baths are—we went home satisfied as a whole family! I’m glad we chose this Hotel for our first overnight trip with our dog. We’d love to stay again!!

I visited with friends in March, and this time I came with my son’s family. The food is simply delicious, and even my five-year-old grandchild can have fun at the amusement park and inside the Hotel. Beer was available after bathing and during meals as well, which made my daughter-in-law very happy. The meals were excellent—both grilled Hamana Lake eel (kabayaki) and white-grilled eel (shirayaki) were so good that I ate far too much. I usually don’t eat seafood bowls elsewhere (because they’re not tasty), but for some reason I end up having them here. And the staff who prepare the food are very kind. Next time, I’d like to bring my daughter’s family too. The desserts made with local ingredients and the small dishes are also delicious. I don’t think there is any other Hotel buffet as good as this. The only problem is that I eat too much and gain weight. Even breakfast has great variety, and even the scrambled eggs taste wonderful. The shirasu and eel onigiri-style rice balls were very satisfying too. With four adults and one small child, it’s hard to deny that the room feels a bit small. But since a larger room would have doubled the price, we ended up trying to save money. Well, we only sleep there anyway. This may be a bit rambling, but considering the price, all I can say is thank you very much. If possible, I think a dry sauna would be better than the current one in the bath area.

I stayed for one night for personal reasons. The Room was spacious enough for this class, with a large TV and a wide double bed, which made it easy to stretch while watching videos. I’m not very comfortable with in-room bathtubs, so I looked for a Hotel with a public bath. The women’s bath wasn’t very large, but it wasn’t crowded when I used it, so I could relax. It might be a bit difficult if it gets busy. I also like the amenity setup where you pick up what you need from the lobby—no waste. The staff were kind and pleasant, and overall I had a relaxing stay. Breakfast had a good variety, so I could choose what I liked. I didn’t use it, but it’s also nice that alcohol is served during happy hour. If I come to Hamamatsu again, I’d love to stay here again. Thank you!

It was a convenient Hotel, close to Hamamatsu Station and Act City. The eel rice bowl at breakfast was delicious. Since we stayed with three people by adding an extra bed to a twin Room, the Room felt small, but it was a clean Hotel. Thank you very much for your hospitality.

I stayed here during a short trip to Hamamatsu while attending a memorial service. It’s in a great location, just a two- or three-minute walk from the station, which was especially helpful in the summer heat. You can really see their efforts to streamline unnecessary services. That said, the amenities were perfectly fine, and I was able to relax and rest well. I was satisfied with both the evening lounge and the breakfast. I had dinner at Unagi Fujita on the second floor of the same building, so I didn’t try the evening curry, but I had a little of the breakfast curry and it was very delicious. If I have another chance to visit Hamamatsu, this is definitely a Hotel I’d like to stay at again.

I stayed here for the first time last year and loved it, so I chose this Hotel again this year when I came to Shizuoka for a live show. It’s very reasonably priced, but the staff are polite and kind, and the amenities and drink service are a huge help for someone traveling light. I didn’t have much time to use all the services again this year, but I was happy that there were still hitsumabushi rice balls available when I returned to the Hotel. Enjoying local food is one of the best parts of traveling! I’ll definitely stay here again when I visit Shizuoka.

As the title says, there are many Kuretakeso properties nearby. The Hotel entrance is halfway up a slope, so it may be a bit tough if you have a lot of luggage. The road in front of the entrance has heavy traffic. Breakfast has limited variety but is delicious. The dining area is a luxurious Room. The lobby comic selection is small; I think they should add more. Since it would help attract guests, I recommend increasing the selection even with used books. There is only one elevator. Soft drinks are all-you-can-drink. For about two hours at night, alcohol is also all-you-can-drink. The Room is spacious. There is a shower booth. You can watch TV while soaking in the bath—there are two TVs in the Room. Parking lots are scattered around, and if it’s your first time, it can be hard to tell where to park. Recommended in this area.

I booked at the last minute and didn’t have much time to check the details in advance, but I was grateful that breakfast was included. The meal was delicious and well balanced. The restaurant staff greeted us cheerfully in the morning, which really lifted my spirits as well. It might be helpful for some guests if you could let them know at check-in that the convenience store across the street closes at night.

I’ve stayed at four Mercure properties with my family so far, and honestly, this one was the best. The dinner selection felt more geared toward adults and wasn’t overly focused on fried foods; the tuna sashimi was exceptionally fresh, and there was a generous amount of eel—Shizuoka is the best. It’s a place you’ll definitely want to return to.

While looking for a Plan in the Lake Hamana area that included an eel dinner, I came across the Marriott Hotel. The eel rice box was very satisfying. The breakfast buffet was very refined and excellent.

Thank you for providing a comfortable stay. The professionalism and excellent service of the front desk staff were truly impressive. I look forward to staying here again. Thank you!