북 요코다케 주변 × 눈 구경 목욕으로 인기 있는 숙소고객 서비스 평가가 높은 호텔·료칸

I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

The meals, the Room, and every other space were all wonderfully comfortable and relaxing. There was a great selection of books—many older titles in a variety of bindings, as well as plenty of new ones—so for a book lover like me, it felt like heaven. We were three women traveling together, and at night we didn’t even talk—we each quietly read our own books until we fell asleep. It was the best time. Next time, I’d love to do a Multiple Night Stay and fully immerse myself in reading, so I’d be happy if prices don’t go up too much or if there’s a good-value Multiple Night Stay Plan! The food was also delicious, and the Onsen Facility was excellent: non-slip flooring in the large public bath, a stone sauna, and private Onsen baths. The staff were also very kind and welcoming with warm smiles. Thank you very much.

The meals exceeded our expectations. True to the auberge’s name, we were extremely satisfied not only with the flavors but also with the generous portions. For dinner, we enjoyed items such as angel shrimp and steak. For dessert, the chef served each portion at our table. Breakfast was also excellent, with homemade sausage, ham, ketchup, and more. We were also very happy with the homemade jam souvenir. The outdoor bath could be reserved for private use, so we were able to relax at our own pace. The mini jet bath in the Onsen was wonderful as well. In a quiet and spotless Room, we were able to spend a truly relaxing and fulfilling time. We highly recommend this Accommodation.

This was my first time staying at this Ryokan, and I loved the atmosphere and the view from the Room. The staff were wonderful, and the hostess’s hospitality was especially impressive. Every dish was delicious; my favorite was the clear soup, which I would love to enjoy again if I have the chance.

We stayed in the new wing this time. The Room layout, design, and atmosphere were excellent, and we were able to spend both nights very comfortably. The meals were very luxurious, but since we had a Multiple Night Stay, the buffet was the same on both days—if the main dish changed by day, it would have been even better. Above all, there are amusement parks and a zoo nearby, and since we traveled with children, it was a flawless five-star stay. Also, the Onsen offers a mixed-gender style where swimsuits are worn, so our whole family could bathe together and our kids were thrilled. We would like to visit again around the same time next year.

We stayed here for our family trip at the end of summer vacation. It was a special Room—the only one of its kind in the Hotel. It had the space of two Rooms plus a living area, and an exceptionally large bathroom—about the size of another Room—with a spacious bathtub where you can fully stretch out, as well as a separate shower room. The bubble-bath function had been removed, but features such as the marble flooring gave it a very luxurious feel. There were also private stairs, a ramp, and an exclusive corridor leading to this special Room, with outstanding attention to privacy. From the Room, we enjoyed breathtaking views over all of Lake Megami and the surrounding mountains. There were three large TVs, which delighted our children, and we could use the air conditioning as well, so we stayed comfortable throughout our visit. The public bath included an open-air bath and even two saunas, and the lockers were clean. From the open-air bath we could look out over Lake Megami and the mountains while relaxing in the Onsen. We enjoyed cooling off in the cold bath, watching clouds drift by, and taking our time to fully appreciate Tateshina Onsen. As it was peak season, both dinner and breakfast were buffet only; while there weren’t many items overall, each dish was truly delicious. The coffee did not seem to be freshly drip-brewed from a machine like those found at some buffets, so having a coffee machine would be nice. Next time we are very much looking forward to trying kaiseki cuisine at the basement-level restaurant as well. As an IKYU.com Diamond member benefit I requested late check-out; unfortunately it wasn’t possible due to peak season demand. Still, this is such a wonderful Hotel that we wanted to stay even longer—the Room was beautiful, spacious, and impressive in every way. Thank you also for the Diamond member gifts (a bottle of wine and souvenirs from Nagano). Since in Parking Lot No. 1 the wheelchair-priority space is shared with EV charging spaces, I think it would be better to separate them so that enough spaces can be secured to meet nighttime EV charging demand while keeping accessible parking available at all times. We arrived at 11:00 and completed check-in procedures first; the front desk staff were excellent. We requested early check-in but it wasn’t possible due to peak season; however when keys became available before 3:00 p.m., they were handed out in order of completion of procedures—so arriving early was worthwhile for us after all. We will be staying in this same Room again in the future as well; thank you in advance from our whole family for your continued hospitality. Thank you very much to all staff members.”

The natural Onsen spring water was available and very relaxing. The washing area also had ReFa showerheads, and the fine bubbles made washing my face feel great. The cake buffet was enjoyable as well, with cakes and Japanese sweets such as arare rice crackers and mitarashi dango, plus many kinds of drinks.

I made a reservation at a hotel along the mountain stream to enjoy the onsen and buffet-style meals. The outdoor bath by the stream was excellent, especially "Shingen's Hidden Onsen," which offered a great view of the stream. The next morning, the outdoor baths switched betwe

The in-room Facilities are excellent. It’s quiet, so you can sleep peacefully and relax. The sofa bed is also much more comfortable than those at other Hotels.

The building is old, but the Room is spacious and clean. The bath facilities were great, especially the barrel sauna. There was also a barrel sauna by the pool, so we could enjoy using the pool as a cold plunge. Meals are buffet-style, tasty, and with a wide variety of dishes. The rates are reasonably affordable, giving the impression of a well-balanced Resort Hotel. If possible, I would like the pool hours to be extended a bit longer.

I love the calm atmosphere of Tateshina Tokyu Hotel and have stayed here several times. Its setting in the forest, the dignified yet unpretentious interiors, and the quiet time you can spend here offer a charm that is hard to find at other hotels. This time was no different, and it reminded me again how much I like this hotel. Also, though it’s a small thing, I really like the toothbrushes in the guest rooms. They’re comfortable to use, and I can feel the hotel’s thoughtfulness even in these details. I hope you will continue with the current ones. On the other hand, precisely because I’ve been coming for many years, there are a few things that disappointed me. The biggest one is that Japanese dinner has been discontinued since this year. On a Multiple Night Stay, we used to enjoy being able to choose “Western tonight, Japanese tomorrow” within the hotel itself. Especially for us—who prefer not to drive once we arrive and instead relax in the forest or inside—the option was very important. French cuisine certainly has its appeal, but having Western meals both nights makes it feel like a slightly different hotel than before. I would be happy if Japanese dinner becomes an option again someday. I was also sorry to hear that the garden pool, long loved by guests, has ended operations starting this year. I understand it was due to aging facilities (Facility), but combined with the end of Japanese dinner options (Facility), it feels as though some of what made Tateshina Tokyu special is gradually disappearing. One more thing I would love to see enhanced is the in-house library collection (Facility). This is such a quiet Hotel where you can relax while looking out at the forest—perfect for reading. The current selection feels lacking not so much in quantity as in curation quality. If there were more books that you’d want to pick up specifically because you came to Tateshina—on Shinshu’s nature and culture, mountains, architecture, travel writing, literature—it would make time spent at this Hotel even richer. I’m not asking for new facilities or services one after another. Rather, I hope you will continue cherishing and preserving what makes this Hotel unique. These comments come from someone who truly likes this Hotel—and I hope to keep visiting for many years to come.

After the Obon holidays, we stayed for a Multiple Night Stay of two nights starting on August 17. We found this Hotel at the last minute the day before and were really lucky to get a Reservation. We didn’t have high expectations, but both the Shirakaba Lake area and this Hotel were very lively with many guests. We had heard it was an older building, but it didn’t feel that way much. It was well maintained, our Room had no unpleasant odors, and the toilet had a washlet, which was great. The large public bath was quite spacious, and there was also an open-air bath (the water was a bit hot). Meals were buffet-style for both breakfast and dinner, so we could choose what we liked. Guests who enjoy alcohol were happy with the 90-minute all-you-can-drink option. The dining hall could accommodate many people and had a warm atmosphere. For summer vacation season, the price for two nights was reasonable and we were very satisfied and able to relax. We would like to stay again.

Dinner was delicious as well—an unusual style of half-buffet with robatayaki grilling—and the large public bath with an open-air bath was very relaxing. The staff were courteous and attentive, which we really appreciated. The Facility is a bit old, but we chose this Accommodation in Tateshina as the place to commemorate reuniting with my wife for the first time in 50 years, and we were very satisfied. Thank you very much.

It was a last-minute trip. We chose your Hotel for its views of the Alps. The special rate after Silver Week was also a deciding factor. The Room and bath met our expectations, and the buffet meals exceeded our expectations for both dinner and breakfast.

The Room was spacious, allowing us to relax and enjoy time with our grandchild. During the buffet, the staff interacted with us cheerfully and seemed to be enjoying themselves as they waved. The service from the lobby staff, café staff, and dining staff was exceptionally pleasant. We would love to stay again if we have the chance.

We stayed here again this year, following our visit last year. Last year it was very cold even during the day, perhaps because of the rain, but this year we were blessed with great weather and it was almost hot when we arrived. As the sun set and it was time for dinner, it became wonderfully cool, and the meal was absolutely excellent! After dinner, we stepped outside and looked up at the sky—there were so many stars it felt like they might fall from above, and we even saw a shooting star. It was the best night sky! This is a quiet pension where time seems to slow down and you can truly relax. Thank you very much.

I stayed just before a long holiday and happened to have the place to myself, so I could relax without any worries. The staff were wonderful and provided attentive service. The homemade fruit liqueurs, jams, and vegetables were delicious—I even forgot to take photos (lol). The only thing that didn’t suit me was the firm pillow, but everything else—the Room, bath, terrace, and more—was lovely. I’d definitely like to stay again. Thank you very much!

The food is delicious every time, and the Room is very clean. It was a very lovely pension that seemed to overflow with the kind personality of the owner couple.

The front desk staff are very kind. There are two bath temperatures, which is great because you won’t overheat. Having a microwave was helpful for heating up convenience store meals. At night, the noise from the neighboring Room can be a bit bothersome. It’s a great service to be able to use the bath after skiing and then head home.

The staff’s heartfelt hospitality. An Onsen that hot-spring lovers can’t resist (the water seems highly therapeutic, but you can’t stay in too long—so even during Golden Week, I was able to enjoy it almost privately). Above all, the food was incredibly delicious—wonderful dishes that felt nourishing and full of nature’s blessings! I’d love to come back just to eat those amazing soba noodles again. (I can’t forget how delicious the warm dipping broth with rich chicken stock was.)