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All staff were pleasant and welcoming, and the check-in explanations were detailed and thorough, so I was able to stay without any issues. This time I stayed for a two-night Multiple Night Stay, and the breakfast side dishes offered a good variety with changes from day to day,

On the day of our stay, we arrived by bus and were warmly greeted by staff who came outside to welcome us with smiles. All hotel staff greeted us with deep bows and warm smiles throughout our stay. It was evident that the manager’s guidance to the staff is exceptional—truly impre

At breakfast, the buffet featured delicious locally sourced ingredients. I was especially surprised that even yukata sleeve ties were provided for meals. With a library, manga library, and playroom, I was able to enjoy a very fulfilling night. Having one extra towel for use at

My mother, who loves onsens, enjoyed bathing in the large public bath twice during our stay—once at night and once in the morning—and since our room was right by the elevator, moving around was easy and comfortable. She was very pleased. Thanks to the hotel's thoughtful conside

The scenery and the onsen were wonderful, and the dinner was carefully prepared dish by dish. Both of them enjoyed it very much and said it was excellent. They mentioned wanting to recommend this place to their American relatives and friends who love Japan. Thank you very much!

The check-in service, meal quality, and flavors were all exceptional, providing us with outstanding hospitality that left both my husband and me extremely satisfied. Although the women's open-air bath did not offer a view, the water quality was excellent. I enjoyed soaking whil

I was truly impressed by the stone garden leading from the entrance to the Room and the beautiful Nishikigoi in the stroll-style pond. The Room had a large open-air bath, and I was able to relax to my heart’s content in a private Onsen throughout my stay. The meals were delic

The Onsen, the cuisine, the Room, and the hospitality—everything about this Accommodation was wonderful. It was an extremely hot day and we arrived early, but they noticed us right away and guided our car to the entrance. They also showed us to our Room, which was reassuring as I

As expected, the hospitality of the staff was top-class compared to accommodations of a similar grade, and I had a very pleasant stay. I stayed in a terrace twin room with an open-air bath in the annex, which was clean, spacious enough, and comfortable. The meals were truly craft

Every time, the man at check-in and the woman serving meals have been genuinely pleasant, and we were impressed by the hospitality-filled service. They are also extremely considerate toward children. In short, it’s deeply relaxing, and we’re big fans. We will definitely come agai

The drum show was performed with professional-level skill—hard to believe they are accommodation staff by profession. The natural hot spring was truly relaxing, and both the staff and facilities provided a very soothing experience at this excellent accommodation. Next time, I

There were also vineyards and peach orchards next door, which really impressed us. It isn’t a new Accommodation, but it had everything we needed, and I think we got great value for money. We were very satisfied. We’d love to stay again soon. Thank you very much for your hospitali

Our dog’s name was Fuji as well, so it felt like a special connection. My parents were also happy that, thanks to the walking support stand, they could choose their own dishes at the buffet. Every dish was amazing—beautifully presented and delicious. The meat was tender, and ever

I stayed for one night. The staff who assisted me from arrival to departure were all smiling, which was wonderful. Their courteous service was also excellent. The food was incredibly delicious, and I thoroughly enjoyed the Koshu beef. The large public bath and open-air bath w

The staff's hospitality was impeccable as well—we felt truly relaxed during our stay. Each family member has their own preferences and usually has some feedback after trips; however, this time everyone was completely satisfied and said they would love to return again! We often u

They also had breakfast options suitable for a 4-year-old, which was great. The bath water was too hot to use, and I thought it would be nice to have a baby bath or similar so small children can bathe comfortably. All the staff were pleasant, and it’s a Hotel we would like to sta