가와구치코 자동차 박물관 주변 × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

The cottage is equipped with high-quality cooking utensils, making it easy to prepare delicious meals. Parking right next to the cottage made luggage transport very convenient. I would love to visit again in the summer!

We stayed for one night as a family of five. From the beginning, the staff provided courteous service when we informed them about our late check-in. After purchasing ingredients, we enjoyed a barbecue upon arrival, and they even helped us (almost entirely) with lighting the charcoal. We were given freshly picked vegetables from that morning, which were incredibly fresh and delicious. When we ran out of ice and planned to buy more, they quickly went out of their way to get it for us. The facility was stylish and exceptional, with cleanliness maintained to perfection. From arrival to check-out, their attentive service and hospitality left us deeply impressed—undoubtedly the best accommodation we've ever stayed at! Above all, the warmth and kindness of the staff stood out most. I can confidently recommend this place to others!

We stayed as a family of five, and the place was spacious with plenty of Rooms, and there was enough bedding for everyone to sleep comfortably. Overall, it was very clean and well maintained, the price was reasonable, and we were extremely satisfied in every way. We truly hope to stay again.

The Room was spacious and well-equipped, and cleanliness was well-maintained.

We stayed here for one night during our trip to visit Fuji-Q Highland, Lake Kawaguchi, and Lake Yamanaka. It was very reasonably priced and clean, and in the morning we opened the blinds and could see the summit of Mt. Fuji—it was wonderful.

There was no sink stopper in the washbasin in Room 215. I noticed it while shaving, so I would appreciate it if you could fix this for future guests.

We stayed during Golden Week. Even though all the other Rooms were fully booked, we could hardly hear any noise from nearby, and we were able to spend a peaceful time surrounded by the quiet forest. Perhaps it was a season with very few insects, as they didn’t bother us at all, and the Facility was clean and very comfortable. Even the shampoo in the bath had a forest-like scent, and we felt that every detail had been thoughtfully considered. Thank you very much. After reading through all of the Room booklet again, I realized that shared Facilities such as the washing machine were located elsewhere, and I wasn’t sure how to clean up properly after using the campfire. It would be reassuring if you could add a short note on the red paper that was originally inside the fire pit grill saying that cleanup instructions are written in the booklet. Also, since it seemed to assume everything should be returned to its original state, I wasn’t sure how far we needed to go in putting things back—such as dishcloths or used towels. It would feel even more reassuring if there were a note like: “Please place used cloths and towels in the laundry basket.” We would love to stay again. We made wonderful memories with our family.

The TV is large, the Room is spacious, and the futon is self-service. The air conditioning was already on, making it cool and comfortable upon entering. The best part was having card games and Othello in the lobby for entertainment. Breakfast was a buffet style and very delicious. There’s also a table tennis Room and a terrace, which are great features. Additionally, there’s a kids' Room, ensuring a fun-filled day without any boredom.

We stayed for one night with a family of five and a small dog. Although the signal near the facility was weak, there was Wi-Fi available, and when we contacted them with questions during check-in, they responded promptly, which we greatly appreciated. The room was very spacious with large windows that provided an open atmosphere, and we could enjoy a view of Mt. Fuji from the room. When we entered the room in the evening and turned on the air conditioning, it took some time to warm up; having a heater would have been helpful. On the other hand, from morning to midday, sunlight came through the upper windows making it very hot; blinds for those windows would be nice. We prepared our own ingredients for cooking but enjoyed using well-equipped kitchen tools and appliances like a microwave oven. The drinks and snacks provided were thoughtful touches that made us happy. The hinoki bath filled the bathroom with its soothing aroma, creating a relaxing space—it was absolutely wonderful! Although this stay was only for one night, it made us want to stay longer at this facility. We hope there will be discounts for Multiple Night Stays in the future as we'd love to come back again! Thank you so much for providing such a precious experience!

It was a very stylish Accommodation. We initially had trouble unlocking the door, but they handled it politely and promptly. Overall, it was a spacious and comfortable Accommodation, and we were very satisfied with our stay. This is a minor point, but since the place prioritizes style, I’d recommend it to those who value that—however, I felt some functionality may have been sacrificed, so I’ll note a few things for anyone who might care: - The bedroom lighting cannot be dimmed. It looked like it could be done with the remote, but it didn’t work. - The bathroom is not very user-friendly: there’s nowhere to put items and no chair/stool. We also couldn’t figure out how to use the ceiling shower. - There aren’t enough towels provided for a Multiple Night Stay. We used a coin laundry every day along with other laundry, but some people may find this inconvenient. That said, these are small issues. We were able to relax as a family without worrying about others around us, and we had a fulfilling time using it as our base for sightseeing around Golden Week. Thank you very much.

Thank you for the wonderful experience at the end of the year. I requested a hotel with a view of Mt. Fuji, and this one seemed perfect! Even from the room on the second floor, Mt. Fuji was fully visible through the window, and I was deeply impressed by how much I could enjoy and admire it from there! In the past, I’ve stayed at accommodations with views of Mt. Fuji from Lake Kawaguchi (with an open-air bath in the room), but sometimes the angle wasn’t ideal... Here, you can truly appreciate a clear and beautiful view of Mt. Fuji’s shape! I chose a plan with breakfast only, but for dinner, we went to a nearby Houtou restaurant! The breakfast offered both Japanese and Western options and was very satisfying! The biggest gratitude goes to all staff members for their excellent service—definitely 5 stars!!! Although I am Japanese, there were staff at reception who seemed skilled in languages, always smiling throughout our stay—it made me feel so comfortable! Since it was during New Year’s season, they had lucky bags available for purchase; when I bought one, I couldn’t believe how luxurious it was—it felt like such an amazing deal! Thank you so much!!

I stayed at the cottage with capsule beds again this year, just like last year. I like the atmosphere, and the capsule beds were spacious and comfortable, so I decided to make a reservation at the same place again. Last year, the cottage was not heated before check-in, and since it is a container, even with two air conditioners and a fan heater running at full capacity, it was cold and the room did not warm up easily. The bed was too cold, and I couldn't sleep well, so this time I brought blankets and a light down comforter, and I was able to sleep comfortably! This year, the room was warm at check-in, and despite being told it was a cold wave, it felt less cold than last year, and I was able to spend my time comfortably. The bath is also interesting, as it is styled like a Goemon bath. In winter, you need to fill it with the highest temperature water, or it will be too cold to enter. The location and scenery are very good. In February, you can also see the fireworks at Lake Kawaguchi, so it's quite nice! There are no amenities like towels or toothbrushes, so your luggage will increase when staying, but considering the indoor atmosphere, novelty, location, and scenery, it's a very good place. For those who are sensitive to cold, cold weather protection is essential! I will use it again!

I stayed in a tent, but having a bath at the front desk was very helpful for freshening up. I will use it again. The deck site was too large for solo use, but the flat floor and protection from the rain were great.

As other Reviews mention, it is true that the property is a bit old. However, in an area where many places charge foreigner prices, the value for money here is excellent and I have no complaints. The variety of dishes may not be ultra-luxury cuisine, but it was more than sufficient and everything was very delicious. The foreign staff who assisted us were also very pleasant, and I wanted to support them. I believe this Facility still has plenty of life left in it, and I look forward to its continued growth and success.