가와구치코 자동차 박물관 주변 × 온천 × 만족도 평가가 높은 호텔·료칸

A lot has happened recently, and my husband took the lead and worked hard through it all. Now that things have finally settled down, we chose to stay here so he—and our dogs—could relax and enjoy some carefree time together. My husband said he was happy to experience something out of the ordinary again after a long time! The food was delicious, and we were truly satisfied with everything, including the Hotel staff’s hospitality and their thoughtful care for our dogs. Thank you very much for giving us such a wonderful time!

We stayed at Hakone Regina last year and loved it, so we chose this property. We had made a Reservation in February for our dog’s birthday, but heavy snow prevented us from coming, so this visit was our second attempt. It was a trip with my daughter, grandchild, and our dog. In Hakone we had in-room dining, but here meals are served in the restaurant. During dinner, we were able to have our dog sit in one of the carts provided by Regina, and she behaved wonderfully. She normally doesn’t ride in a cart, but she ended up loving it! The food was delicious, and since my daughter’s and grandchild’s birthdays were coming up, we ordered a tart cake. We were able to celebrate their birthdays as well, which became a truly wonderful memory. We also received photos. We could relax comfortably in the Room, and since there is an Onsen bath in the Room as well, we enjoyed that at a leisurely pace. The dog run also felt almost private—maybe there weren’t many other dogs—so we had a great time. The wood chips are gentle on their paws. On the way home, there was a pool set up so we let our dog swim, and she was thrilled! The life jackets and blower were very helpful. She dried quickly with minimal stress. Compared with Hakone last year, some of the staff service felt a bit cold this time. Maybe it was because there were more guests or because dining is in the restaurant rather than in-room? It would have been nicer if they had spoken to the dogs a little more. Also at Hakone before, the mattress was very comfortable and helped relieve fatigue; later I contacted them and bought the same brand mattress (Serta). This time it seemed like a different mattress brand/model than before, which was slightly disappointing. Next time I’d like to stay at another Regina property again. Thank you for all your help!

Dining and shopping are available at nearby facilities. It was great to have free access to the bath during our stay. The view of Mt. Fuji from the Room was beautiful. Waiting for the clouds to clear was a relaxing moment. The female front desk staff were kind and courteous, and their smiles were wonderful. Breakfast wasn’t crowded, and we enjoyed it very much. Thank you.

I was truly impressed by a stay that exceeded all expectations in comfort! After feeling refreshed in the barrel sauna, I cooled down in the open-air jacuzzi. At night, I enjoyed the warm Onsen and then relaxed again in the jacuzzi. Both dinner and breakfast were absolutely delicious—one amazing moment after another!! All of the staff were kind and attentive while keeping a comfortable distance, and they took great care of us. We could also enjoy a panoramic view of Mt. Fuji from reception, making it a soothing getaway surrounded by nature. The next day we visited the large public bath in the bathing facility, but unfortunately the weather was bad and we couldn’t see Mt. Fuji. Next time, I’m looking forward to unwinding in the sauna and enjoying some fresh-air relaxation while taking in Mt. Fuji’s magnificent view. My husband and I promised each other we’ll definitely return—and book a Multiple Night Stay. Until then, I’ll work hard (haha).

The weather was great, and we had a clear view of Mt. Fuji. The meals were delicious, and we were very satisfied. It was disappointing that Fujiyama Onsen was closed.

I stayed here the night before climbing Mt. Fuji! The front desk staff, the Facility, and the spaciousness of the room were all flawless. I didn’t use the dining options, but no complaints there either! I’d love to stay again if I have the chance!

We stayed here for a family trip. Both the baths and the food were excellent. The selection of salads was especially impressive. The staff were also lively and welcoming. One request: please move the smoking area to a different location instead of in front of the dining venue. It was cloudy so we couldn’t see Mt. Fuji, but we’d like to stay again if we have the chance.