역사 민속 박물관 주변 × 고객 서비스 평가가 높은 호텔·료칸

It was great that I could take my dog for a normal walk. The Room was also cleaned well, and my dog relaxed without any fuss. The bath had a larger tub than a Business Hotel, and the shampoo and other amenities provided had a pleasant herbal scent. Being able to eat in the Room was also nice because my dog didn’t feel lonely. Even though it has an auto-lock, I accidentally went out without my key, and they came to unlock it for me twice. They helped me without showing any annoyance, which I really appreciated. I’m glad there were places nearby for walks. The cakes from the cake shop just a 1-minute walk away were delicious too.

The property is comfortable and very well cleaned, and the open-air bath feels so good you’d think it was a hot spring. My companion mentioned that it would be nice to have a stool by the sink, so next time I’m planning to bring a foldable one. We’re hoping to come back again around this time next year.

We stayed here for a mother-and-daughters trip (three of us) to celebrate my mother’s 90th birthday. We were also impressed that three beds were set up side by side. All the in-Room meals were delicious, and we enjoyed the dishes inspired by Mt. Fuji throughout—beautiful to look at as well. We could even see Mt. Fuji from the open-air bath in our Room, and we had a truly luxurious time. They also gave my mother a gift for her 90th birthday, which deeply moved us. My mother was thrilled, and it became a wonderful, unforgettable celebration.

Dining and shopping are available at nearby facilities. It was great to have free access to the bath during our stay. The view of Mt. Fuji from the Room was beautiful. Waiting for the clouds to clear was a relaxing moment. The female front desk staff were kind and courteous, and their smiles were wonderful. Breakfast wasn’t crowded, and we enjoyed it very much. Thank you.

I stayed at Lumiere the night before a concert at Kawaguchiko Stellar Theater during Silver Week, as it’s just a short walk from the venue. Tucked away quietly in the woods, it truly feels like a hidden retreat. The owner couple are still young and very attentive, kindly taking care of all sorts of things in advance so I wouldn’t have any trouble. Even though I was traveling solo as an almost-60 woman, their warm hospitality helped me relax and unwind. Next time, I’d love to try the meals as well. In the desk drawer in the room, there’s a guest notebook where past visitors have left comments. It’s quite fun to read. I highly recommend visiting at least once.

Our family of three (two adults and one older elementary school child) stayed here. The Facility was exceptionally well maintained throughout—spotlessly clean and beautiful everywhere. It was a wonderful place I can confidently recommend to others! Here are the highlights that impressed us, along with a couple of small points we noticed. ◯ Highlights Beautifully balanced meals: The ingredients prepared in the refrigerator were the perfect amount—not too much, not too little. The colors and presentation were lovely, everything felt very clean, and we were excited even before eating. The selection of complimentary drinks included in the Accommodation Fee was also excellent! User-friendly kitchen: The dining kitchen was spacious and easy to move around in, and the grill was simple to use, making cooking fun. A fully equipped authentic spa: Not only a bath, but also a sauna and cold plunge pool—an incredibly relaxing experience. ◯ With hopes for future improvements (why we rated 4 stars) The boundary between indoors and outdoors on the way to the open-air bath was very slippery, so we placed towels down ourselves as a precaution. Guests with small children or elderly family members may want to be especially careful. Moving between the Room, toilet, bath, and dining area requires outdoor footwear throughout, but we found the provided shoes a bit difficult to wear. More slip-on options would make it even more comfortable. That said, our overall satisfaction was extremely high—so much so that these minor points hardly mattered—and it became a great memory for us. We would love to stay again!

We made a same-day Reservation during the busiest season on 8/15, and the staff were outstanding and treated us with great care. Our Room was on the Mt. Fuji view side, and both the room and windows were clean, so we had a very comfortable stay. When we saw Mt. Fuji in the clear morning sky, my spouse and I were truly moved! We were also satisfied with the dinner and breakfast buffet. Above all, the staff were exceptional, and we would definitely like to visit again.

The weather was great, and we had a clear view of Mt. Fuji. The meals were delicious, and we were very satisfied. It was disappointing that Fujiyama Onsen was closed.

We stayed here for a trip to Yamanashi. We stayed two nights, and it was disappointing not to see Mt. Fuji from the first day, but on the last day we could see Mt. Fuji perfectly from the window! There are houses nearby, but it was my first time seeing Mt. Fuji so beautifully and I was truly moved. I think this is a log cabin with a spectacular view. The cabin has a cypress barrel bath, which feels wonderfully luxurious. This time we couldn’t see Mt. Fuji while bathing, but on a clear day it seems like it would be an amazing scenic bath! The public bathhouse directly across the street was also great.

With a bus stop for Mt. Fuji 5th Station and Fuji-Q Highland nearby, the location is unbeatable! There’s also a convenience store and Don Quijote close by, making shopping easy. The rooms, Facility areas, and Onsen are all very clean! The staff are incredibly kind. There’s nothing to complain about! If you’re staying for a Mt. Fuji climb (Yoshida Trail) or visiting Fuji-Q Highland, you should choose West Inn Fujiyoshida!

Our family of four stayed for one night. On the first day we went to Fuji-Q Highland, and on the second day we toured around Lake Kawaguchi. From the welcome drink to kid-friendly services, the hospitality was wonderful. The kids were especially happy with the fireworks they received. In central Tokyo, there are only limited places where you can set off fireworks... The Room was clean and well maintained, and the Facility offerings were excellent. There were also amenities and equipment not listed on the website (bottled water, Ramune soda, coffee and tea, a hair iron, bathrobes, a ride to the station the next morning, and rental bicycles), so you won’t have any trouble as long as you bring only your basic personal items. Having breakfast delivered was also quietly appreciated. If we had to go to a dining area or pick it up somewhere, we would have needed to get ready—but it was easy to just receive it right after waking up.

Stayed with a family of four and one dog. The view from the terrace was nothing but lush greenery, and we could truly enjoy a perfect resort atmosphere. Breakfast on the terrace while listening to birds and insects was incredibly soothing. The garden was spacious, and we were able to play badminton and other games with the kids. The amenities felt thoughtfully selected to include only what’s necessary, which left a great impression. There were washrooms on both the first and second floors, with two hair dryers provided. A washer-dryer and detergent were also available, so we had no inconveniences at all. If I had to mention one thing, as others have noted, the sauna temperature is low so it may feel a bit underwhelming—but considering various factors, I can understand why it’s set up that way. The disposable slippers were nice, and everything was thoroughly cleaned down to every corner—exactly what you’d expect from Rakuten STAY Villa. There is a large nature park across the street where dogs are allowed, so morning walks were very pleasant. Dog supplies are somewhat limited: a few pee pads, two types of food bowls, wet wipes, and something like plastic bags for picking up waste are provided. There wasn’t a dedicated trash bin for dog waste, so we ended up throwing used pee pads into the kitchen trash bin; it would have been nice to have one for dogs. Our whole family agreed that we’d love to stay here again next year.

The property is clean, the food is delicious, and the staff are kind and attentive. I’m glad I stayed here.

The cottage is equipped with high-quality cooking utensils, making it easy to prepare delicious meals. Parking right next to the cottage made luggage transport very convenient. I would love to visit again in the summer!

I stayed here during a trip to Yamanashi with friends. It rained that day, but the staff lent us umbrellas on the premises and supported us in many ways, allowing us to have a wonderful time. The Room was very clean and felt like a space where you’d want to stay not just for one day, but for several. I would love to stay again.

This is our second year staying here, and I’m convinced it’s an outstanding villa. The view of Mt. Fuji from here is among the top three I’ve ever seen. Everyone was so moved that they cried. We will definitely stay again. Thank you very much.

Even though we booked at the last minute and changed the number of guests, they still accommodated us. The price was reasonable without meals. Since it was spring, it was cold in the mornings and evenings, and some bugs got inside—but as long as you don’t mind that, you can relax and enjoy your stay. The interior was clean and easy to use, and with an air conditioner, heater, and humidifier provided, we didn’t feel too dry while sleeping. The parking spot is a bit difficult to use; backing in is safer so it’s not dangerous when leaving. Once it gets warmer, having breakfast outside would be perfect! Thank you for having us!

We stayed as a family of five, and the place was spacious with plenty of Rooms, and there was enough bedding for everyone to sleep comfortably. Overall, it was very clean and well maintained, the price was reasonable, and we were extremely satisfied in every way. We truly hope to stay again.

We stayed here for one night during our trip to visit Fuji-Q Highland, Lake Kawaguchi, and Lake Yamanaka. It was very reasonably priced and clean, and in the morning we opened the blinds and could see the summit of Mt. Fuji—it was wonderful.

Our family of four stayed here to enjoy Fuji-Q Highland and the surrounding area. There are two parking spaces, so even a larger car can be parked easily. The house was clean, and the terrace had a table and chairs, so we were comfortable both indoors and outdoors. Both bedrooms have a home theater system, and we could watch Netflix, YouTube, etc., which was great. Fuji-Q Highland is within 10 minutes by car, and there are restaurants and convenience stores nearby, so we didn’t feel inconvenienced at all. They responded politely to any concerns or questions, which made us feel at ease during our stay.