나에바 산 주변 × 반려동물 동반 숙소고객 서비스 평가가 높은 호텔·료칸

I stayed here on the day of the Nagaoka Fireworks Festival. Even though my Shinkansen arrived late, you came to pick me up, which was a great help. Also, being able to use the large public bath 24 hours a day was perfect for soothing my tired body. Staying at NASPA New Otani made this a wonderful trip. Thank you very much.

I booked this Onsen with a scenic-view bath after it caught my eye while searching for an Accommodation. Since meals are served in the Room, I was a bit concerned about staff coming in and out, but they delivered the food outside the door, which made it much more comfortable. We also laid out our own futons, so no one entered the Room during dinner—this suited us well. It felt like that helped keep the price a bit more reasonable. Dinner had many dishes and was delicious, and we were even more satisfied with the tasty local rice. The bath was a good size and perfect for relaxing at our own pace. The Shuttle Service to the station was also very convenient. We’d like to stay again. Thank you very much.

The location was great, and the Onsen was relaxing and felt very clean. The meals were also delicious. One thing I noticed was that the heat for the shabu-shabu pot was weak and the burn time was short, so when we added the meat it took a long time for the temperature to rise. Also, even though there was still meat left, the fuel ran out and we had to bring back a full new set of equipment.

This was my second stay. The staff at the facility were just as kind and attentive as last time, making my stay very comfortable. The food was delicious, and the Onsen was excellent.