일성도 미술관 주변 × 고객 서비스 평가가 높은 호텔·료칸

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

This was a return visit. It was raining, but the covered walkway from the station to the Hotel meant I didn’t need an umbrella. The Room is refined and simply furnished. This time, there was live jazz in front of the reception area at night, which gave me a similar sense of satisfaction to when I stayed at Mesm Tokyo. The staff also provide wonderful hospitality, taking pride in working at Metropolitan Kawasaki.

The Hotel Room was very spacious, with a sitting area and large paintings, which allowed me to relax and feel at ease. I had an online interview to secure a new project, and I was so impressed by the elegant Room that it put me in a confident mindset. Perhaps because I took the interview calmly, I was told, “Perfect.” The spaciousness of the Room brought peace of mind, and I was extremely satisfied. The balcony had a table and chairs, there was also a TV in the bathroom, and the ceiling featured special curved woodwork that made it feel like being on a ship. I was able to spend truly meaningful time here. I look forward to staying again.

Maybe it was because of a sale, but I was really lucky to stay in a quiet, spacious single room for 6,800 yen just a few minutes from Kamata Station. There are plenty of restaurants around the West Exit, and the bathtub was large for a Business Hotel. The desk and TV were at a comfortable distance from the bed, which made it easy to work. Thank you very much—I’d like to stay again.

We had a very comfortable stay. They also looked after our dog, and we were able to attend a concert—it was perfect. Thank you very much.

All of the staff left a truly great impression and were wonderful. I was very satisfied with the Facility and the meals as well. Since it’s right in front of Jingu Stadium, getting around was extremely easy. The only thing I’d like to see improved is that the large public bath was too hot to stay in for long. (Since there are two tubs, it would be nice if the temperatures could be adjusted.) There were children as well, so I felt a bit sorry for them. Everything else was perfect, so I plan to stay here every year when I come to watch baseball games. Thank you very much.

With Hotel rates rising lately, I hadn’t had many chances to stay, but with my birthday coming up, I visited again for the first time in a while. These days, many Hotels seem busy with inbound travelers, and it’s often hard to receive Diamond member benefits. Here, even though the Hotel was nearly full, they still provided them, which made me very happy. The Room was just as before—very clean, with large windows and a great view. It felt like a unit in a luxury apartment building, and I was able to truly relax. The service was excellent and made me want to stay for as many nights as possible. I can’t visit often, but I hope to come again soon. Thank you very much.

When staying in Tokyo, I often choose Hotel Monterey Akasaka for both business and leisure, and I always feel comfortable and at ease when staying in Akasaka. This time, I stayed for one night with a friend on a private trip. The entire Hotel has a calm atmosphere, the facilities are well maintained and clean, and once again I had a very comfortable stay. The Room was spotless and relaxing, which always gives me peace of mind every time I stay here. Above all, the staff were exceptionally courteous, making my experience pleasant from check-in throughout my stay. No matter when I visit, they welcome me warmly, and their thoughtful attention to detail is one of the reasons I like this Hotel so much. The location is also excellent—very convenient when I have plans around Akasaka—and after returning to the Hotel, it’s quiet and easy to unwind. It’s a Hotel that feels easy to use for both work trips and personal stays. Once again, I was able to relax comfortably and am very satisfied with my stay. In the past my husband usually made the Reservation(s), so this is my first time writing a Review. Thank you as always for welcoming me so kindly. I would love to stay here again whenever I visit Tokyo.

It had been unbearably hot for so long that I didn’t feel like going anywhere, but I thought a hotel staycation would be enjoyable, so I decided to make a Reservation. The chilled hand towels on arrival and the ice-filled ice bucket provided during turndown were thoughtful touches—especially appreciated in summer. It was also my first time trying lounge hopping, and I miscalculated by eating too much and ending up uncomfortably full at dinner… Still, I enjoyed strolling around the garden inside the Hotel and had a very satisfying stay.

The amenities are well stocked, so you can stay without bringing anything. I really appreciated that they even provided face masks. The Room was clean, and they also offered loaner air purifiers and fans. The bathroom is small and narrow, but there were several types of bath salts; I enjoyed a relaxing bubble bath. Because it’s close to the station, you may notice train noise, but earplugs were included in the amenities, so it shouldn’t be too much of an issue. Since it’s near the station, there are plenty of places to eat nearby. The staff were kind, and I’d like to stay here again next time.

This was my first stay since the COVID-19 pandemic. They upgraded our Room, and the service had improved wonderfully as well. I stay on the club floor every time, and I could feel the staff’s thoughtfulness in every detail, making my time comfortable both in the lounge and in the Room. The lounge food was delicious, and the Chinese cuisine at Hoshigaoka was also excellent. The Chinese tea in particular was outstanding—I wanted to buy some to take home, but it wasn’t available for sale, which was disappointing. I would like to stay again for next year’s vacation. Thank you very much for your hospitality.

I made a Reservation for a Standard Twin, and they upgraded me to a Superior Twin Room. It was only for one night, but the Room was spacious and clean, and I didn’t want to check out early in the morning. I’d like to stay here again when I have business in Shinjuku. Thank you very much.

The location was great and very convenient. The Hotel has a retro atmosphere. Everything was well cleaned, and we had a comfortable stay. Having a washing machine and dryer was very helpful! The front desk staff were all kind—nothing to complain about. This is a Hotel we’d love to stay at again if we have the chance. Thank you for your hospitality.

I chose this hotel for its large public bath, and it did not disappoint. The public bath was great, and the Room and bed were spacious; the desk was also generously sized, so I was very satisfied. The amenities are well stocked. It’s close to a subway station, making it very convenient. Having a 7-Eleven on the first floor is also handy and reassuring. I’ve already decided to stay here again next time.

I had a very comfortable stay. First of all, the wide variety of welcome drinks and how easy they are to use was excellent. They also had miso soup and wakame soup, which I enjoyed for breakfast. Each floor has a microwave, a water dispenser, and a shampoo/conditioner lending corner, and next to the microwave there are even disposable chopsticks and spoons. I’ve stayed at many Hotels, but this is the first time I’ve seen one so well stocked on every floor. Most Hotels only offer these amenities on certain floors at best—having them on every floor was incredibly convenient. I stayed here to attend a live show at CLUB CITTA’, and it was just a short walk to the venue, which was very convenient. However, it’s a bit far from the station, which may be a drawback—especially in bad weather. Also, since it’s close to the Keikyu railway tracks, you can hear some train noise. Some people may find that bothersome. Even so, I think it’s a Hotel where you can stay very comfortably overall. I’d like to stay here again when I’m in the area.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

I had business in Shibuya and chose this Hotel because it’s close to the station. I made a Reservation thinking I’d stay at a more upscale Hotel, and it was absolutely the right choice. The night view was wonderful, the Room temperature control was comfortable, and I opted for breakfast (Japanese style)—the rolled omelet and freshly cooked rice were excellent. Next time, I’d like to use the lounge.

Everything went smoothly throughout our stay. A beautiful universal-access room with a shower booth in this location is truly a rare find! The staff were very attentive both at the front desk and on the 30th floor, and all of the dining options were delicious—I was already thinking about how I’d spend my time on my next visit. Thank you very much.

After returning to Japan, I decided to stay near Haneda and made a Reservation here because I had been wanting to stay at Mercure. The Room had stylish interior design, the breakfast was excellent, and the shuttle bus service took me back to Haneda. It was an even more satisfying stay than I expected.

I visited again after about a year, and as expected, many things had been improved. There were new systems related to cleaning, and even small touches like having tissue paper in the washroom. From the start, it was already a very convenient Hotel—with an amenity buffet, separate bath and toilet, and a washbasin in the bathroom—and I also loved how pleasant it was to be greeted by every staff member I passed in the building. On top of that, after check-in, when I asked at the front desk for extra towels, they arranged for additional towels every day during my stay. I was impressed by such thoughtful attention. Once again, it was a very satisfying stay!