나카무라 골프 클럽 주변 × 고객 서비스 평가가 높은 호텔·료칸

This was our second stay—thank you again for taking care of us. We chose this place because the front desk staff are all so kind and gentle, which makes us feel at ease. The amenities are well stocked, too. The room isn’t very large (lol), but the bed is big and very comfortable. Despite being so close to the station, it’s not noisy at all. There’s also a supermarket right in front that opens from 7:00 a.m., and more. If we stay in Koenji again, this is the only place for us!!

I was recommended this place by someone I trust, and this was already my third stay. I love the view from the window and the large public bath. The staff I meet in the hallways always greet me warmly. Thank you, as always, for making my trips so comfortable.

Compared with my memory of staying at a Super Hotel in Okayama about 27 years ago, it has evolved unbelievably—and it was fantastic. Since hotels in central Tokyo are expensive on Fridays, I’m glad I chose this Akabane location a little outside the center. The room had a wide lower bed and a loft bed you climb up to, but we were basically just sleeping there, and both were fluffy and comfortable. The trash bin was large and clearly separated for sorting. Even though the room is compact, it’s fine for two people for one night—there were two outlets by the tissue box as well, and with a power strip it’s more than enough. Here are the highlights: The breakfast buffet is inexpensive yet very satisfying and delicious. The Tokyo milk, croissants, eggs, and other dishes were all great. Even though space is limited, there’s a carbonated public bath—and you can use it continuously from night through morning, which is wonderful. Of course I went twice. I was exhausted, but soaking first thing in the morning woke me right up. There are plenty of amenities available at the front desk; I like higher pillows so I could borrow one, and they even had sheet masks. The loungewear comes as separate top and bottom pieces (like at a massage place), with multiple sizes to choose from. No checkout procedure needed. Breakfast has become incredibly luxurious compared to what it used to be (just bread and coffee). The bedding is fluffy. Just one request: the room lighting is quite dim. For makeup application, I’d really appreciate having even just one very bright white light near the TV area. I brought my own lighted mirror so I managed fine, but without one it would be difficult. It’s also convenient—one train line from Tokyo Station and close to the station—so honestly better value than paying high prices in central Tokyo. Having twin beds (not just doubles) for two people was great too: enjoy breakfast buffet options galore after picking up amenities at the front desk before heading to that relaxing public bath! Even the disposable shampoo/conditioner quality was perfectly fine. I’m glad we didn’t force ourselves into an overpriced hotel downtown. Also worth mentioning: there’s a tasty champon restaurant on the way from the station to the hotel that’s open until 10:30 p.m.

With Hotel rates rising lately, I hadn’t had many chances to stay, but with my birthday coming up, I visited again for the first time in a while. These days, many Hotels seem busy with inbound travelers, and it’s often hard to receive Diamond member benefits. Here, even though the Hotel was nearly full, they still provided them, which made me very happy. The Room was just as before—very clean, with large windows and a great view. It felt like a unit in a luxury apartment building, and I was able to truly relax. The service was excellent and made me want to stay for as many nights as possible. I can’t visit often, but I hope to come again soon. Thank you very much.

Thank you as always for your continued support. Thank you for arranging an upgraded room again this time. Thanks to you, we were able to fully enjoy a wonderful escape from everyday life, and we are truly grateful for the fantastic time. We look forward to staying with you again next time.

It was my first time staying in a capsule, but I was pleasantly surprised by how solid the service was. The place was very clean, and the other guests were well-mannered, so I had a comfortable stay. Being able to eat rice, miso soup, curry, and more for free is a great value. This is an Accommodation I’d like to stay at again.

Although I live outside the area, my son lives in Koenji, and this was my second stay. The Room was thoroughly cleaned, spotless, and very comfortable. Above all, the staff were kind and welcoming, and I truly appreciated their heartfelt service. Thank you very much for your hospitality. I have already made a Reservation for November as well, and I look forward to staying with you again.

The location was great and very convenient. The Hotel has a retro atmosphere. Everything was well cleaned, and we had a comfortable stay. Having a washing machine and dryer was very helpful! The front desk staff were all kind—nothing to complain about. This is a Hotel we’d love to stay at again if we have the chance. Thank you for your hospitality.

As mentioned in the Review, all the staff were very welcoming. Although I stayed for work, I was able to relax. The women’s amenities were Sekkisei. There was also a great selection of coffee and tea at the amenity bar, and everything was delicious. Disposable chopsticks and spoons were provided as well, which made my stay feel comfortable and worry-free.

I made a Reservation for a Standard Twin, and they upgraded me to a Superior Twin Room. It was only for one night, but the Room was spacious and clean, and I didn’t want to check out early in the morning. I’d like to stay here again when I have business in Shinjuku. Thank you very much.

I stayed here for an event in Mitaka, the neighboring station. It was very convenient being close to the station, and both the property and my Room were very clean—I was extremely satisfied. The selection of amenities was more than sufficient, and I was happy to find a wide variety of bath salts. I also appreciated the complimentary coffee service, especially that I could put a lid on it and take it back to my Room. The front desk staff were all very pleasant and greeted me with smiles, which made me feel at ease during my stay. If I have another chance to visit this area, I would definitely choose this place again. This is a Hotel I can recommend to friends as well. Thank you very much.

I had made reservations several times before, but never had the chance to stay until this visit. The Cerulean Lounge was a wonderful space with a Japanese ambiance, and I loved the wide selection of individually wrapped sweets. I was also able to enjoy matcha at a relaxed pace and had a lovely time. For breakfast, I dined at “Sakuragaoka.” Everything was delicious, especially the rice cooked in a traditional kiln and the grilled fish. Thank you as well for accommodating my allergies.

I saw in a Review that the breakfast was delicious. Since it’s good value, I can’t complain too much, but it tasted average and there weren’t many items. Guests kept coming and going, but although there were many staff in the kitchen, no one was on the floor, so the tables were not wiped after use. Salad vegetables that guests had likely spilled were left there and not cleaned up. Overall, the Room was clean and the amenities were well stocked. I felt the complimentary coffee near the front desk was bitter and not very good. I arrived before check-in, but they said my Room was ready, so I could get in early, which I appreciated.

Conveniently located near Kichijoji Station, with many restaurants and supermarkets nearby. The Room was easy to use, and it was a good Hotel. I rated the hospitality/service 4 because the self check-in machine was not working properly, but the front desk staff responded quickly and were very helpful. I didn’t add breakfast because I had an early morning for work, but the lunch poster in the elevator looked delicious. I already made a Reservation for my next business trip the following day, so I look forward to staying again.

Thank you for providing a baby crib—we were able to sleep well.

I still think this is a wonderful Hotel. The staff’s hospitality and service were excellent, and I was able to enjoy another comfortable stay. Also, the breakfast was just as delicious as before, and I was very satisfied. The morning pasta made to order and the white wine were outstanding. One thing I noticed was the area around the shelf installed above the bathtub. With a bit more attention to cleaning and inspection, the stay would feel even more pleasant. Also, since the outlet is more than 1 meter from the bed, I recommend bringing a slightly longer charging cable if you want to charge your devices at your bedside. Overall, it was a highly satisfying stay. I would like to stay again. Thank you very much.

It was close to Ikebukuro Station, and being directly connected to the station meant we didn’t have to worry about the heat while getting around. The Room was just the right size for two people, and the sofa and luggage space were convenient, so we had a comfortable stay. Breakfast was a Japanese buffet where you could choose a main dish, and side dishes were served in small bowls you could pick up yourself, which felt clean and satisfying. We will definitely stay again.

I feel this every time: it’s conveniently located in the Tama area, close to Shinjuku, and it also makes driving home to Kanagawa smooth and easy. Richmond has truly taken great care of me. This time in particular, a female staff member at the front desk kindly explained how to use Points in a clear and easy-to-understand way. I was very happy. The double Room I’ve been using recently was also clean, and I had a comfortable stay. I also appreciated the free drinking water and hot water service in the hallway—I enjoyed tea and coffee. In addition, having covered parking where you don’t get wet even when it rains, with an elevator nearby, is a real plus for guests. I look forward to staying with you again.

The property is conveniently located near the station, and the room was spacious and comfortable.

While some Hotels are rigid and overly formal, here I was truly able to relax thanks to the staff’s thoughtful and warm hospitality. Their service reflected the values of the manager and leadership, as well as the Hotel’s overall commitment to welcoming guests. I stayed for six nights, and I sincerely appreciate all your kindness—thank you very much.