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From the moment we arrived at the Hotel through to after checkout, your attentive hospitality continued without wavering, down to the smallest details. We are also deeply grateful to the concierge team for all their help. We enjoyed a truly wonderful time in a very satisfying set

The lounge is wonderful too. The surprise for the anniversary was touching. The view from the room was also impressive. The breakfast was amazing~nice. The staff treated us well, making it a truly wonderful, enjoyable, and comfortable anniversary trip. Thank you very

We stayed as a three-generation family with my daughter and grandchild, using the Premier Grand King Room. Access to the Club Lounge and "SKY PLAZA IBASHO" was available. The view from the room was nice, but the views from the Club Lounge and "SKY PLAZA IBASHO" were truly spectac

A large bathroom, two toilets, and a Blu-ray player—highly recommended. The restaurant Sichuan is also excellent. The staff who guided us and the hall staff were very pleasant and attentive. As we were leaving, the bell staff kindly offered to carry our luggage—a truly profes

The 1F restaurant GINGER GRASS modern thai vietnamese was used by five people for a dinner with a friend's couple, and both the taste and service were outstanding. My mother was very pleased, and I was able to show my filial piety. I would definitely like to use it again next tim

I was deeply moved by such perfect preparation! When I requested to keep the plates and cutlery for use the next morning, they provided new ones instead—this thoughtful service impressed me even more. Despite being late at night, staff members delivered everything with warm

I have stayed several times before. I like it because the access is very good. Also, the night view is beautiful, and the bath was easy to use. It would have been nice to have a shower cap. I look forward to next time. I stayed in room 1806, but every 10 or 20 minutes, there was

The view that stretches to Mt. Fuji and Yokohama The quality of the food presentation The hospitality of the staff I recommend it to friends and acquaintances. The staff, in particular, are wonderful. The sophisticated service of the Japanese staff The beauty of the J

The front desk and club lounge staff provided exceptional hospitality, making our stay very pleasant. My 4-year-old daughter, who stays at similar accommodations about 10 times a year, was so impressed by the hotel staff's service that she wanted to express her gratitude by wri

I've almost conquered the club floors and restaurants of each hotel, yet they are so wonderful that I want to visit dozens of times more. All the hotel staff provide refined service and make every stay comfortable, allowing me to have an amazing vacation every time. I am grate

This Hotel is truly an oasis in the heart of the city, with wonderful Rooms and exceptional staff. The morning buffet is carefully prepared and delicious. The inclusion of melon among the dessert fruits adds a touch of luxury. Despite being in Tokyo, the Japanese garden makes you

The consistently reliable service at each Hotel is a real plus, and I can stay with peace of mind anywhere. For this stay, I made a Reservation for the Millennial Double in the Annex Tower that I’d been curious about, and it exceeded my expectations. The large window offered a g

The facility was comfortable, and the service from the manager and the new female staff at the 2nd-floor restaurant, French Kitchen, during dinner was truly impressive, befitting a first-class hotel. Their attentiveness made every moment feel blissful. I definitely want to stay a

From the window, I could enjoy a beautiful view of Mount Fuji towards Shibuya, creating a relaxing space with stunning scenery. During the hors d'oeuvres time, I was pleasantly surprised to have delicious tonkotsu ramen prepared by the French restaurant Héritage, making it a stay

At the time of reservation, I had a request for a high floor with a good view within the plan, and the room was on such a high floor with a great view that my companion was very pleased. It might have been a coincidence, but I was impressed by the kind consideration to meet my

The room was spacious enough to set up an extra bed without having to move the low table or sofa, providing a very relaxing space! The bathtub in the bathroom was quite large, with a washing area, and there were both a handheld shower and an overhead shower, making it very comf