HANA · BIYORI 주변 × 웰컴 라운지에서 쉴 수 있는 숙소식사의 평가가 높은 호텔·료칸

It was my first time staying in a capsule, but I was pleasantly surprised by how solid the service was. The place was very clean, and the other guests were well-mannered, so I had a comfortable stay. Being able to eat rice, miso soup, curry, and more for free is a great value. This is an Accommodation I’d like to stay at again.

This was my first stay, and the location was very convenient, making it easy to get around and visit many places. The ladies-only floor was bright and clean, which made me feel comfortable. The complimentary drinks were very helpful, and in the evening they even offered beer, wine, and shochu—such a generous Hotel. Thank you very much.

I stayed at this hotel to visit the Pokémon Observatory ~Sagamihara City Museum~. Although I was initially confused about access from Musashi-Kosugi, it became easy to travel back and forth afterward. The natural onsen, which is one of my key points when choosing accommodation, was great, and the selection of pillows was also nice. Breakfast was delicious! Since it was an unmanned reception system, I deducted one star as I couldn't evaluate that aspect (though I didn't feel any inconvenience). I would like to stay here again if given the chance (I really liked the town of Musashi-Kosugi).

After check-in, it was great to have sweet potato chips, monaka wafers, and drinks such as sparkling wine in the lounge. They also poured iced coffee into my bottle, so I could relax in the Room and enjoy it while taking in the view. Since check-out is at 12:00, I was able to swim in the infinity pool and unwind in the jacuzzi as well. The Sorano Hotel I had been wanting to visit was amazing.

Both the front desk and the lounge offered exceptionally warm, pleasant service—rare for a Hotel—and it really helped me relax. Since I was on a lower floor, getting around by stairs was easy and convenient. As I booked the premium type, I could also use the lounge with complimentary drinks (including alcohol), which almost felt wasted on a simple business trip. If you plan to have dinner in the lounge, I recommend adding an à la carte dish (the buffet is average). Unfortunately, the overall behavior of Japanese tourists at that time wasn’t great (nothing that can be helped). One concern was that there was quite a strong vibration noise coming from somewhere on an upper floor until late at night, which would make it hard to relax during the day.

At check-in, we were told our Room had been upgraded—what a wonderful surprise. Thanks to that, we were able to enjoy an even more relaxing stay than usual. Also, my husband accidentally left something behind, and you contacted us promptly before he even noticed. We are truly grateful for your kind help and support.

It was a stay where I encountered wonderful staff after a long time. The front desk, restaurant staff, and cleaning staff were all very pleasant, providing kind guidance and responding to inquiries politely.

I chose this Hotel after reading Reviews myself. When I called to let them know I would be checking in late, the staff response was excellent and very courteous. The Room felt clean and was good. The bath had a spacious tub, and the amenities were also good. The nightwear was comfortable as well, and I thought it was a recommended Hotel. One disappointing point: the call starts with an automated message, which felt a bit bothersome.

I stayed with a friend as two guests. The Hotel lobby was fully open and felt like a wonderful space where many people gathered. We also enjoyed it with coffee in hand, sitting on the benches outside. The Room was simple, and the mattress had just the right firmness for me, so I slept well. The service that lets you listen to records in each Room was unique, and we were able to enjoy some records we’d been curious about.