가도카와 무사시노 박물관 주변 × 고객 서비스 평가가 높은 호텔·료칸

Before our stay, I didn’t expect to enjoy the Hotel experience itself this much. But once we checked in, the atmosphere and the book-filled spaces were even more comfortable than imagined—in the best way, it far exceeded our expectations. Our family loves relaxing at a Hotel, so it was wonderful that each of us could spend time however we liked without having to visit lots of tourist spots. The well-known bakery and restaurants nearby were also great, and we enjoyed exploring the area as well. It was a scorching midsummer day when walking outside was tough, but just staying inside the building was more than satisfying. When making our Reservation, I was a little surprised by how high the Review ratings were, but after staying there, I completely understand why. You can enjoy it together with the Kadokawa Musashino Museum—it’s truly a Hotel where staying itself becomes the purpose. Everyone in our family was very satisfied, and it’s a great find that makes us want to stay again.

It was close to Ikebukuro Station, and being directly connected to the station meant we didn’t have to worry about the heat while getting around. The Room was just the right size for two people, and the sofa and luggage space were convenient, so we had a comfortable stay. Breakfast was a Japanese buffet where you could choose a main dish, and side dishes were served in small bowls you could pick up yourself, which felt clean and satisfying. We will definitely stay again.

I stayed for three nights with my son during summer vacation to watch baseball at Belluna Dome for three days. The hotel is old, but the staff were courteous, the location is close to the station, and there’s a 24-hour supermarket right in front of the station—everything you need is nearby, so we had no problems at all. I’d like to stay here again if I have the chance.

This was my first stay here. I chose this Hotel because I wanted to visit Seibuen Amusement Park nearby. I checked in looking forward to the Room upgrade Plan, and was amazed by the wall-to-wall windows with a wide-open sky and Lake Tama spread out before me. Being a top-floor corner Room made the view even more spectacular. The spacious, spotless Room delighted my child as well. The large public bath on site was also spacious and comfortable. They seem to pay attention to fragrance as well, and the pleasant scent throughout helped me relax deeply. The front desk staff were excellent, and I truly felt I was receiving first-class Hotel service. The rooftop restaurant also had a beautiful view, and everything at breakfast was delicious. The attentiveness of the service staff there was outstanding too—they were constantly mindful of every guest and provided fast, flawless service. It reminded me of true Japanese hospitality that has become rarer to see these days. This was the best Hotel I’ve stayed at recently. Thank you very much for taking such great care of us.

The twin Room was very spacious and comfortable. However, it was a bit disappointing that the bathroom area felt small for the size of the Room. I felt it would have been even more comfortable if the bathtub were a little larger. It’s close to the station, and there are plenty of shops nearby. The drink bar in the lobby was also a nice touch.

I have stayed here several times. The front desk staff are polite and attentive, which I personally find very satisfying. Breakfast was just right and delicious.

This Hotel offers excellent value for money, and the service was great.

The building has a sense of history, but the complimentary massage chairs let us unwind and relax. There were also other complimentary services and a free breakfast, so we were able to spend our time comfortably.

I originally planned to stay with two people, but it became just me, so I canceled and rebooked a single Room. At that point, only smoking Rooms were available. Since this Hotel allows cancellations until the last minute, I left a comment with a small hope that I might be able to get a non-smoking Room. Shortly after making the Reservation, I received a call offering a non-smoking Room across from the washing machine area, and I gladly accepted. I was also emailed that I could park even before check-in, which was truly helpful. The Room was clean and well maintained, and I slept comfortably. The calls and emails made me feel the staff’s kindness and consideration. If I have another chance to visit the area, I would love to stay again.

It was amazing—so close to the station, and breakfast included at that price. The Room was small but clean, so there were no issues at all. There was also a bottle of water in the Room, which was very helpful. I stayed the night before a national exam, and they kindly stored my luggage until I finished the exam on the day as well. Thank you very much.

The Room and bathroom were thoroughly cleaned and very clean. We had a comfortable stay. The souvenir curry was also delicious.

When information isn’t available on the website, I look it up elsewhere. It said there was a coin laundry, but there wasn’t. I was left wondering if I have to call every time to confirm. From the outside, it looks like lots of containers, but inside the Room doesn’t feel like a container at all. This time my Room had no neighboring Room, so it was very quiet. I’d always wanted to stay at a container Hotel—my wish came true.

I had daytime computer-based office work, so I called in advance to ask about arriving before check-in. They kindly finished cleaning early so I could check in, and I was able to work in the Room. The air purifier and air conditioner were new and very comfortable. I also needed to come and go early in the morning and late at night, and they accommodated me without hesitation—truly kind. For breakfast I chose the Japanese set meal, which was delicious. Each parking space is narrow, so please be careful. If you’re concerned, there’s a Times parking lot next door, so it shouldn’t be an issue. I’d like to stay again if I have the chance.

When I went to drop off my luggage, I couldn’t give a clear estimate of my check-in time, but the staff were very kind and helped me with a smile. They also spoke to me at check-out, which made me happy.

I stayed for two nights for my son's entrance exam. The front desk staff was very kind and supportive, which was very reassuring. The restaurant was under construction, so breakfast was a bento box, but it was nice to be able to choose from Japanese, Western, and curry options. I would like to stay again if I have the opportunity.