서쪽 강 노천탕 주변 × 가을의 미각을 즐기는 숙소만족도 평가가 높은 호텔·료칸

Thank you for the wonderful service—it made our stay truly exceptional. First, I accidentally made a Reservation with the wrong gender, but you quickly brought us yukata in different sizes, which was very helpful. With fewer guests staying, the attentive, personalized service really stood out. We also enjoyed the complimentary pudding—it was delicious. The Onsen was available at night as well, so we could relax and take our time. The bed felt a bit firm and slightly uncomfortable to sleep on, but other than that we had no complaints at all. Also, it was pouring rain at checkout, and you kindly handed us towels—this helped us so much. We truly appreciated your thoughtful attention to detail. We would love to stay here again when we visit Kusatsu.

This Accommodation in Kusatsu, one of Japan’s premier Onsen destinations, offered such outstanding cuisine that it made us want to visit for the food rather than the Onsen. One beautifully crafted dish after another was served on a lovely white lacquered table. Everything was delicious and a delight for both the eyes and the palate. Breakfast was equally satisfying, and you could really feel the care and effort put into it from early morning. Of course, the Onsen was also excellent, with a location right in front of Jizo Onsen. The three private baths with free-flowing hot spring water were not by Reservation; instead, we checked availability on a tablet and entered when open, which let us enjoy all three without any stress. The Room was spacious, and the staff’s attentive yet unobtrusive service made everything very comfortable. After returning home, I’ve been recommending it to my friends as a must-visit.

The entire property was spotlessly clean, which made our stay very comfortable. All the staff were polite and pleasant. Both the first-floor lounge and the third-floor common room had a relaxing atmosphere, so we could unwind not only in our Room but also in other areas. The tasteful floral arrangements that weren’t too showy were also a lovely touch.

I visit Kusatsu Onsen every year, and Sakurai Hotel is the best. First of all, the hot spring water is excellent. It also seems to have been renovated, and both the Room and the changing area were very clean. The hair dryer was the latest ReFa model. The food was delicious as well—especially breakfast, which left me completely full. The grilled salmon was great. I’d like to come again next year.

You can enjoy the gentle Yubatake Onsen in the calm, refined atmosphere of a long-established Ryokan. The food is delicious, but above all, the staff are exceptionally kind. Every visit leaves me impressed by their outstanding service. At check-out, the gracious proprietress sees you off with great care, and you can truly feel how her attentiveness is reflected throughout the entire team.

First of all, we truly felt the hospitality of the proprietress and the staff. We were convinced they genuinely think, “Thank you for coming,” from the bottom of their hearts. The Onsen is, of course, outstanding. Gazing at the rocky surface overflowing with natural hot spring water, you can feel an immense sense of history. The meals were also absolutely wonderful. We were completely satisfied with both the taste and the portions. Just when we thought it would be a classic kaiseki course, there were creative twists that made it even more enjoyable. The tableware was also exceptionally refined and inspiring. It’s true that features such as the age of the building and facilities, and having only stairs with no elevator, may come down to personal preference depending on your generation, but for us as a couple they were not drawbacks at all. If you’re visiting Kusatsu Onsen, we think this is an Accommodation you should stop by at least once.

Everything was excellent—the Room, the baths, the food, the staff service, and the pool. We chose a loft-style Room, and it was very clean! However, for families with small children, we can’t recommend it because the ladder is steep and high. The baths were not crowded, so we could relax; the large public bath was very clean. We also had the pool almost to ourselves, and there were banana boats and other items available, which looked like a lot of fun. The buffet had a wide variety of options and everything was delicious. There were plenty of choices at breakfast as well. Our whole family loved it and we’d like to come again. Thank you very much.

We stayed in two Rooms with a total of seven people—my daughter’s family and my son. We have stayed here before, and it remains a favorite because we can truly relax, and both dinner and breakfast are served in private dining rooms so we can enjoy our meals at a leisurely pace. The grandchildren enjoyed not only the Onsen but also the pool, and they even wrote in their summer vacation diary that they want to come again. The staff also left a very positive impression with their courteous service.

We stayed in the Yuri Room, which comes with a semi-open-air bath. It features free-flowing Jizo hot spring water, one of our favorite sources in Kusatsu Onsen. The private Onsen was too hot to relax for long, but the in-room Onsen was at just the right temperature and very comfortable. We could enjoy both dinner and breakfast in the in-room dining area; it was a bit pricey, but choosing this room was absolutely worth it. The meals were not extravagant, but the portions were just right and the seasoning suited our taste.

I was a little unsure what an Onsen Accommodation that allows dogs would be like, but after staying there it was very comfortable and I was completely satisfied. The surrounding area is great for walks with your dog, and the breakfast buffet offers a wide variety of delicious dishes that made me feel happy from the morning. Of course, the Onsen water quality was excellent as well, and I was able to relax and enjoy my stay. I made wonderful memories with my dog. I would definitely like to stay again.

This was our first time staying here. We made a Reservation with a very good-value Plan, but one person suddenly couldn’t make it. When we informed the staff, they handled it very flexibly, which truly helped us. It was our daughter’s birthday, and they also arranged a birthday cake separately. The staff and other guests offered congratulatory words as well, and our daughter was delighted. The meals included some items prepared in advance, but the Joshu beef sukiyaki and fresh sashimi were especially delicious. Rice, miso soup, dessert, and drinks were served buffet-style, so we could enjoy seconds without hesitation—this was excellent. The Room was very spacious; the tatami mats looked newly replaced, there were no areas that concerned us in terms of cleanliness, and we stayed comfortable throughout. Needless to say, the large public bath had wonderful water quality. There was also a cooler “refreshing bath” available only in summer at a lower temperature, which made it comfortable for the children too. All employees were kind and helpful. Above all, it left an impression to see energetic senior staff cheerfully greeting guests while pushing large carts. Everyone worked so efficiently that it gave us energy as well. I’m sure there are various Reviews out there, but for our family this has definitely become a place of wonderful memories—thank you very much! Also, the flowers were properly arranged with fresh blooms; I admired how well they are maintained despite how much work that must be. Next time we’d love to return with the person who couldn’t come this time as well.

The staff were very courteous, and I had a comfortable stay. All of the meals were delicious, and I was very satisfied! I will stay again.

Located right in front of the Yubatake, yet it was wonderfully quiet. Each piece of furniture was so beautiful I wanted to photograph it, the artwork on display was all tasteful, and even the hallways gleamed. It is a historic building with a strong sense of tradition, but the Room has been renovated to be comfortable and easy to spend time in. I sincerely hope it will continue to stand with dignity without catering too much to passing trends. I will be back again.

The only downside was that it’s a bit far from Yubatake, but otherwise our stay was truly comfortable and satisfying. In any case, the interior is spacious, clean, and stylish. There are two types of baths plus a sauna, and there’s even a projector in the living room—our kids had a great time. It’s a Room that made us think, “We want to live in a place like this!” We’d love to stay again someday!