요코테 산 주변 × 동물의 숲 같은 세계관의 숙소고객 서비스 평가가 높은 호텔·료칸

We stayed here for a family trip during the Obon holidays. They kindly provided taxi pick-up and drop-off to Nagano Station, which was very helpful. The staff were attentive, and the facility was clean and pleasant, making our stay truly relaxing. The meals were also excellent. We would love to visit again in a different season. Thank you very much.

From the moment I was picked up, the staff made a great impression, and as soon as I stepped into the Hotel, I was soothed by a wonderful aroma scent. I was shown to a private Room to check in. The Room had a simple design and was very comfortable to stay in. I also enjoyed choosing my favorite scent with the aroma diffuser in the Room. This time I joined the 1-night, 2-day fasting course. Since it wasn’t a water-only fast, I had carrot juice, homemade umeboshi (pickled plum), bancha tea, and more for dinner and again the next morning. After checkout, they treated me to rice porridge, miso soup, handmade umeboshi, hana ingen beans (runner beans), and bancha tea—everything was very satisfying. Personally, the hana ingen beans slowly simmered over two days with beet sugar were so delicious that I couldn’t help asking if they were available for purchase. After check-in, I also received a brown-rice onigiri with umeboshi, which I enjoyed on my long-distance bus ride home. There is no TV in the Room, but Wi‑Fi is available so you can use your smartphone. However, since it was such a good opportunity, I tried not to use my phone during my stay as much as possible. Time flew by as I read health magazines in the lounge with herbal tea in hand; opened the window in my guest room to read my own book while listening to birdsong; and reviewed personal finances that had been put off due to everyday busyness. From the Onsen bath area in the morning, you can see Mt. Asama—the view was truly wonderful. If there’s one thing to mention: since exercise is part of my routine personally, having showers in every Room would have made it even more comfortable by allowing me to rinse off quickly after working out. Other than that minor point, everything exceeded expectations—the staff were lovely throughout—and it was a stay I would definitely like to repeat.

I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.

Only 10 Rooms on a spacious property. The grove garden right in front of you is a private view (guests cannot enter), giving you the true feel of a vacation home. We were completely satisfied with everything—the Room, the semi-open-air bath in the Room, the open-air bath at the large public bath, and dinner featuring an array of premium ingredients considered luxurious in Japanese cuisine, as well as breakfast with just the right portion size. If we had to make one small request, it would be that the bath towels were a bit thicker.

We stayed for one night and two days with our grandchild. As mentioned in the Reviews, the building and the Room itself are indeed old, but everything was properly cleaned and there were no issues. With the all-you-can-play passport, we fully enjoyed bowling, the pool, craft-making, festival-style games, quizzes, a stamp rally, and more. The free shuttle bus from the Hotel to Yubatake at night was extremely helpful; it was my first time seeing the Yubatake illumination, and I was surprised by how many tourists were there. Even though it was summer, walking around Yubatake felt pleasantly cool—almost a little chilly—which was wonderful. The next day we used the Hotel bus again because I wanted my grandchild to enjoy street food and try yumomi (hot spring water stirring). I had only ever visited Kusatsu in winter before, so this summer trip was a first for me. While news reports talked about extreme heat in Tokyo, I was amazed at how cool and comfortable Kusatsu is in summer. At night we didn’t need air conditioning in our Room; it even felt slightly chilly. Summer in Kusatsu is great.\nThe meals were delicious, and everyone at the front desk, each reception counter, and the shop—especially the international staff—was very polite and pleasant. Every staff member provided excellent service; I was truly impressed. This is a highly recommended Hotel for families with children as well. We would love to visit again. One drawback is that the Hotel is so large that it’s easy to get lost—especially when trying to find the baths; as noted in Reviews, we got lost too. Overall though, it was a wonderful Hotel. Thank you very much.

It was a very beautiful Hotel with great service, and I felt the staff’s hospitality and attentiveness were wonderful. The in-room open-air bath was also excellent! I think guests would be even happier if there were direct access from the shower room to the open-air bath. The distance is short, but I couldn’t help worrying about water dripping while moving around when wet, so with a little improvement it would be perfect. For guests, dining is also an important point, and it was very good! I also posted photos—late-night ramen was delicious, especially the tomato ramen recommended by the staff. It’s a Hotel that made me want to visit again after a long time. To all staff members (including makeup and bed-making), thank you very much for such a wonderful time.

We stayed for two nights and had a wonderful time. In addition to the Onsen, we were soothed by two different types of baths. During the day, we enjoyed soba in Tsumagoi Highlands and made the most of our trip from Shiga Highlands to Yamba Dam. The proprietress kindly shared tips on how to enjoy Yubatake and suggested nearby scenic drives, which helped us have a truly fulfilling holiday. We also thoroughly enjoyed the TsuruTaro Art Museum on site. Everything was perfect, and we were completely satisfied.

You can enjoy the gentle Yubatake Onsen in the calm, refined atmosphere of a long-established Ryokan. The food is delicious, but above all, the staff are exceptionally kind. Every visit leaves me impressed by their outstanding service. At check-out, the gracious proprietress sees you off with great care, and you can truly feel how her attentiveness is reflected throughout the entire team.

I was finally able to visit “Ura-Kusatsu Tou,” a place I’d been curious about for a long time. Located in the Ura-Kusatsu area, just a short distance from the bustle of Yubatake, the moment you step inside you’ll find a beautifully curated space where traditional craftsmanship and modern design come together. Every corner of the Accommodation is picture-perfect. From interiors accented with traditional crafts to warm, inviting lighting, you can feel the attention to detail throughout. It was an Accommodation with a calm atmosphere—perfect for an adults-only getaway. Relax from the core with “Jizo Gensen” The greatest highlight here is, of course, the Onsen fed by “Jizo Gensen.” Among Kusatsu’s many hot spring sources, “Jizo-no-Yu” is said to be rare due to its low output. Its gentle feel on the skin and subtle milky hue were wonderfully soothing, and I could truly relax from deep within. Not only in the large public bath but throughout the building, there are thoughtful touches that create a sense of gentle “sway,” making it feel as if everyday fatigue simply melts away. Dinner and breakfast were served in a serene dining space. Every dish was beautifully presented and delicious enough to make you happy with each bite. Breakfast also felt luxurious: colorful small plates lined up alongside freshly cooked rice. An Accommodation where you can fully enjoy both the Onsen and the cuisine—I left completely satisfied in both heart and stomach. The Room was spotless and comfortable—functional yet designed with a calming Japanese aesthetic. The staff maintained just the right level of attentiveness; thanks to their courteous service, my stay was pleasant from start to finish. It had been some time since my last visit to Kusatsu Onsen, but this trip helped me rediscover its charm all over again. This wonderful Accommodation lets you experience both the excellence of Jizo Gensen and modern comfort at once—somewhere I would love to return again.

This was my third stay, and as always I was very satisfied with the meals, the baths, and the hospitality. The dinner in particular felt like a course meal, which made it enjoyable to savor at a relaxed pace. Being able to enjoy a variety of wines and sake with the coin system was also a real treat for anyone who loves alcohol. They also provided guidance on recommended spots for firefly viewing, and I was able to see countless fireflies dancing in the night. The mornings and evenings were cool, so the duvet came in handy. I would love to stay again.

■Guest Rooms Very spacious, comfortable, and thoroughly cleaned. ■Hospitality & Service Staff interact with guests at just the right distance. ■Onsen You can enjoy both a clean, lower-temperature bath and a standard-temperature bath. For first-time visitors to Kusatsu, the Onsen may feel quite hot, so this thoughtful consideration from the owner is appreciated. ■Facility Clean overall, and it’s nice that a Lawson convenience store is nearby. ■Dining The meals were not very satisfying for me. The aromas were strong, and I couldn’t fully appreciate the natural flavors of the ingredients. What lowered my rating most was that the wine pairing was very disappointing. I think it would be better to offer around three glasses with wines priced at about 2,000 yen per glass. I felt a significant mismatch between the atmosphere of the Accommodation and the taste of the wine. ■Overall Satisfaction If you decide to dine at other places instead, this is an Accommodation with a high level of satisfaction. Above all, it feels exceptionally clean.

My wife, my parents, and our dog stayed here. Some pet-friendly Hotels have lots of restrictions in the shared areas (like requiring a crate), so this time we chose this entire house rental. The Facility was clean and had a nice atmosphere, and the bath was very large for one person—very satisfying. There aren’t many items left out, so we felt at ease knowing our dog wouldn’t chew on anything. We didn’t include meals, but we ate out near Yubatake for dinner. For breakfast, we had bought various local foods at roadside stations during our trip, and we enjoyed them together as a family. There were hardly any people around the building, and it was wonderfully quiet—just the sound of insects—so we could relax. I also thought it would be a great place to bring friends visiting from overseas. Also, when we went to pick up the key, the foreign staff member was very kind and helpful. Thank you very much.

Good Points: - The building is well-constructed, so noise from neighbors or upstairs was hardly noticeable. - The staff paid attention to details, which was greatly appreciated. - The Room was odorless and clean. - Wi-Fi worked properly. - My request for a low pillow was accommodated perfectly. Areas for Improvement: - All the towels seemed to have an oily film and did not absorb water as well as new towels would. A fellow guest at the bath also mentioned that they had never encountered towels with such poor absorbency before. - The mirror was folded inside the closet, and I only noticed it at checkout when I wanted to use it. It would be helpful if it were placed in a more noticeable location.

First, about the room: we chose this accommodation because it was affordable and we were intrigued by the attic room. For two women, the space was sufficient, and despite its age, it was clean with a nice view from the window, which made us very satisfied. Although there is no toilet in the room and I thought it might be inconvenient at night, it was located just downstairs so I didn’t mind. However, during busy periods with many guests, this might cause some stress. As for the food, as mentioned in other reviews, it was absolutely delicious! The salad was crisp and fresh, and each dish felt carefully prepared. The manager’s response? Calm and courteous—it made our stay incredibly comfortable. The scenery of Takayama Village, the shops we stopped by on our way there, the accommodation itself, the food—everything left a deep impression on us. We can’t wait to visit again soon!

We stayed with four people and one Maltipoo. It is a little far from the Yubatake, but there is also a dedicated parking lot near the Yubatake that guests can use, which was very helpful. Until check-in, we left our dog at a pet hotel a few minutes’ walk from the Accommodation and enjoyed the Onsen at the Yubatake; after check-in, we all relaxed in the spacious Room. The parking area was also large and easy to park in. Thank you very much.

Located in a serene natural setting, this accommodation offers an escape from everyday life. Staying here while listening to the sound of the flowing river is truly soothing. The onsen with natural hot spring water is at the perfect temperature, allowing you to relax for as long as you like. My daughter was delighted to play with a wild raccoon. Although we only had breakfast, it was well-balanced and gentle on the body in both content and portion size. The accommodation is clean and comfortable, making it a place we’d love to visit again next time with dinner included!

The only downside was that it’s a bit far from Yubatake, but otherwise our stay was truly comfortable and satisfying. In any case, the interior is spacious, clean, and stylish. There are two types of baths plus a sauna, and there’s even a projector in the living room—our kids had a great time. It’s a Room that made us think, “We want to live in a place like this!” We’d love to stay again someday!

The dinner course is exceptional and worth the trip on its own. A perfect balance of authentic Japanese cuisine and French dishes alternates beautifully, creating an outstanding dining experience. Additionally, the female staff are incredibly hardworking, the Onsen is excellent, and being located over 1500m above sea level makes it a perfect summer retreat. Despite the Facility being older, it is clean, well-maintained, and very comfortable. The Onsen was truly amazing as well. Shiga Kogen offers plenty of summer activities, and consulting with the Hotel staff provides a wide range of options to enjoy. It was a fantastic experience overall.