유노마루 산 주변 × 시설・설비의 평가가 높은 호텔·료칸

The hospitality and the restaurant cuisine were outstanding in every respect. Their attentive, courteous communication before our stay left a strong impression, and on the day of our visit, everyone—from the seasoned staff to the younger team members—provided genuinely pleasant service. If you want a reliably excellent experience in Karuizawa, HIRAMATSU is without doubt the place to choose.

It was wonderful. The Room was spacious, and the in-room Onsen was excellent—I enjoyed it many times. The private bath had no time limit, and I could use it anytime as long as it was available, which made me very satisfied. The staff greeted me with smiles. Above all, every meal was delicious and made me feel truly happy. I have stayed at various Accommodations before, but I think this one was the best. During my stay, I already wanted to come back again. It was truly great. Thank you very much.

This was our first stay here, and among all the places we’ve visited, it was the best Accommodation for Western-style cuisine. Thank you to all the staff for your hospitality from welcome to farewell. The Room (very relaxing) and the bath (the in-room bath was more than enough) were both excellent. Above all, the meals were outstanding—both dinner and breakfast. Each dish was beautifully presented (including the tableware) and delicious, and we were amazed by how many items there were in the Japanese breakfast (we finished everything). We will definitely visit again during the autumn foliage season. One request: it would be nice to have body wash towels available in the bath area.

The owners were truly kind and welcoming, and their hospitality was very soothing. The resident dogs, Bell and Cherry, were also adorable. The Room was spacious, and the dog run outside the Room was great. All of the meals were delicious, especially the duck steak, the pudding-like dessert, the fresh salad, the morning cherry tomato salad-like dish, and the egg-salad omelet-style dish. We would love to visit again.

They say this mountain Hotel opened in recent years as they’re planning to rebuild Takamine Kogen Hotel soon. Dinner was a beautifully presented and delicious set course. I couldn’t have breakfast because I left early in the morning to climb Mt. Asama, but according to the Hotel’s information it’s an elaborate bread-based breakfast (too bad I missed it). From 8:30 p.m., it’s bar time and drinks are free! All the Facility is new and spotless. The bath is a bit small, and there’s no open-air bath, which was slightly disappointing. They also gave me a free ticket for the Onsen at Takamine Kogen Hotel. Being able to bathe after hiking was very satisfying.

We stayed here for my partner’s birthday trip. Surrounded by nature in a quiet setting, we were able to step away from everyday life and spend a truly wonderful time. The room was very clean, and the Facility and amenities were well equipped, so we stayed comfortably without any inconvenience throughout our stay. The size was just right, and it felt like a very cozy space for two adults. The sauna is electric, so even someone like me who isn’t used to wood-fired saunas could enjoy it easily—and it still felt authentic, which was more than satisfying. Before our stay, they also shared helpful information such as the destination (Google Maps), what to bring, and recommended nearby places, which we really appreciated. Next time, we’d love to stay for multiple nights!

This time, it was her birthday on the day of our stay, and the hotel kindly prepared a small mini cake plate for us, which was wonderful. Thank you very much. I would definitely like to use this accommodation again if I have the chance.

The staff who assisted us at check-in were very pleasant and courteous. The Room was clean and felt spacious, so we were able to relax well. However, the bathroom had a lingering odor, so we kept the door open the whole time.

This was my first stay. It was very convenient, just a 1-minute walk from the station. The views were great, including the Shinkansen, the Bessho Line, and the mountains.

All staff—at the front desk, restaurant, large public bath, shop, and even the bus driver—were very welcoming. The meals were delicious, and the amenities were well stocked. In particular, there was a free-flowing Onsen on the terrace, so my elderly parents could enjoy the Onsen with peace of mind. They were very happy, and it became a wonderful memory for us. One disappointing point was that—perhaps only in our Room—a lot of dust had accumulated around the light near the headboard in the bedroom. Other than that, we are grateful for all of your services.

The advance parking information was very helpful. We had a Multiple Night Stay, and Room cleaning was provided every other day. That was more than enough for us. Fresh towels and other items were provided, so we had no issues. We would love to stay again!

I chose this Accommodation because I was very interested in the open-air bath accessed by the mountain railway. I enjoyed it so much that I ended up using it three times during my stay. Since it was Monday right after the holiday period, it was very quiet, which was great. The Facility has the charm of a classic Onsen Accommodation, and the guest rooms have been beautifully renovated, making it extremely relaxing. I would love to stay again.

I had such a wonderful stay before, and since it sounded like more Rooms would be added soon, I made a last-minute Reservation before that happened. What was different this time is that an admission ticket to Hotelli Salo was included. It seems their baths may be members-only? I thought I might try it if it was included, but it turns out it’s not included with every Plan and is offered as an optional add-on. Since I can’t use the sauna, I’m completely satisfied with the Onsen at the Accommodation! Bath time can be reserved in one-hour slots until the next day; on the following day it’s separated by gender, and because there aren’t many Rooms on weekdays, you can relax and enjoy it quietly. The water is an artificial Onsen, but it has a lovely atmosphere—if you’re staying in Ueda, this is the place. I was happy to have the same Room as last time, and since it was just before summer, the terrace felt wonderful. You can see updates throughout the service, and you really feel how much they care about guests. They took care of me so pleasantly until the very end—this is an Accommodation I truly love and appreciate. After the expansion, it sounds like they will specialize in No Meals Included stays, but there are plenty of places to eat and shops nearby.

This was my first time using this accommodation. The facility is small, and the building is old, so the equipment is average, but I think it is well-maintained. The sense of security during the stay and the breakfast service met my expectations and were satisfying. If I had to point out something, it would be that the bathroom operates on a gender-swapping schedule, limiting usage times, and there is only one elevator, which can lead to waiting during busy hours. That said, there are restaurants and supermarkets within walking distance, making it a very convenient location.

We stayed with you last year and returned again this year, and despite the intense heat, it was wonderfully cool, allowing both our minds and bodies to truly relax. We plan to come back again next year with our two dogs. On the way here, we were also able to visit Kumano Kotai Shrine (Kumano Kōtaijingū), famous for its “long-life shrine for dogs,” where we prayed once again this year for our dogs’ knee health and overall well-being.

I visit Sugadaira every summer, so I check early, but I can never get a Reservation. This time I happened to get one, so it was my first stay. The area around the Hotel is very quiet, and the view from the Room is wonderful. After soaking in the Onsen, my skin stayed moisturized for a while. Everyone—at the front desk and in the restaurant—was truly pleasant and welcoming, and I had a great time. The buffet made the most of fresh vegetables and was thoughtfully prepared rather than relying on cheap ready-made sauces, and it was delicious. Since it’s so hard to secure an Accommodation Reservation here, I’d come just for the meal. There was a sheet listing the names of the mountains visible from the Room window, hooks placed throughout the Room for hanging clothes (probably for winter ski wear), a towel provided for use at the washbasin, and even a cube-shaped power strip with five outlets. It’s a Hotel with attentive care down to every detail. I would definitely like to stay again if I can get another Reservation.

This was my first time staying at this Hotel. The front desk staff were wonderful, and the food was delicious—I was very satisfied. Just one thing: coffee was provided in the morning, but it was a coffee drink rather than brewed coffee, which was a little disappointing. Still, considering everything overall, I felt it offered excellent value for money. Thank you very much.

After touring the Komoro Distillery, we walked from Komoro Station to this Ryokan. The website said it was a 20-minute walk, but it took us about 30 minutes. We took a taxi on the way back. At the front desk, we were served plum soda and then shown to our Room. This time we stayed in a Room with a private indoor Onsen bath. It was a bit old, but very clean and well maintained. There is also a large public bath, but it is up quite a steep stone staircase, and my husband said it would be safer to use the bath in our Room instead—so we did. The Onsen left our skin feeling wonderfully smooth. I have had dinner at many Ryokan over the years, but every dish here was truly delicious. You could call it creative Japanese cuisine—both the presentation and flavors were excellent. They served salt-grilled ayu (sweetfish). I usually give ayu to my husband because of all the bones, but they told us you can even eat the bones in the head here, so I tried it for the first time—and really didn’t notice any bones at all. Because the food was so good, we also enjoyed it with their sake tasting set. Having an in-room bath meant we could enjoy it whenever we liked, which was wonderful. Breakfast included barley rice with grated yam (mugi-toro), grilled fish, ginger-flavored Onsen egg, and many other dishes—we enjoyed everything. A taxi to Komoro Station costs 1,000 yen, which is much better than walking for 30 minutes. It made me want to visit Komoro again next time as well.

Three elderly women stayed here together. We arrived by car, and the location was easy to find. The underground parking garage was spacious, so we could park with peace of mind. Kaikoen Garden is right next door, and the view was wonderful. The bath also had a great view, with large windows that made it easy to relax. We always stay at Itoen Hotel properties. The all-you-can-eat and all-you-can-drink options are affordable and very appreciated for seniors. The front desk staff were also friendly, and we enjoyed chatting at checkout, which made it a great trip. Thank you very much.

This was my first stay, and I booked a Multiple Night Stay for two nights. The toilet is not equipped with a washlet, and the facilities feel old. My Room faced the Ueda Station rotary (on the 6th floor), but voices outside echoed so loudly it felt like the window was open. (As is common in regional cities, young people tend to hang around late at night.) That said, while I have several complaints, the staff are outstanding. Everyone was very pleasant and kind, more than making up for the drawbacks. The Accommodation Fee is also low. The front desk is on the 2nd floor, and there is a good izakaya on B1 as well. Overall, I think it’s a Hotel with excellent value for money.