유노마루 고원 주변 × 만족도 평가가 높은 호텔·료칸

This hotel truly embodies exceptional hospitality. The service is attentive, courteous, and thoughtful—and the same goes for the dining. Not only are the flavors and ingredients outstanding, but it’s rare to encounter cuisine prepared with this level of care. I also loved the comfortable room, the hot stone spa, and the atmospheric semi-open-air bath. At all times, you can enjoy a pleasantly private space as well. By the way, on long drives the windshield tends to get dirty and obstruct your view, and although it bothers you, you often end up leaving it (maybe it’s just me?). I was impressed time and again by thoughtful touches like having it quietly wiped clean before departure. So-called “popular inns” often raise expectations too high before your stay, so in reality they can be disappointing more often than not. However, this was a rare hotel that made me want to visit with the stay itself as the purpose of my trip.

A calm Accommodation in a quiet, secluded area with hardly any traffic noise, where you can truly feel time pass peacefully. The meals weren’t overly large and the number of dishes was modest, but each one was carefully prepared and delicious. It was an adult-oriented Accommodation where you can genuinely relax and unwind.

We came back for another stay. Above all, the home-cooked meals prepared by the hostess are truly delicious! The vegetables from their home garden, the rice, and each ingredient has its own story—you can really feel the care and attention to detail. Both the hosts and their welcoming dogs made us feel right at home. We’ll definitely be back!

We stayed here for our 30th wedding anniversary. Surrounded by the forests of Miyota, the quiet Room was very comfortable even with the windows open. The bath, the meals—everything was wonderful, and what made it all possible was the pleasant hospitality of the staff. Next time, we would like to visit during the season of fresh greenery and try the Italian cuisine. It became a truly memorable anniversary.

Until now I had always chosen Old Karuizawa, but this was my first stay at Mikage Yosui. 1. Service: As always, very dog-friendly. Not only are the staff wonderful, but communication among guests also feels natural and pleasant. 2. Dining: The French dinner is thoughtfully composed—for example, the appetizer salad combines fresh vegetables with dried fruit for a great change in texture. The French toast available to order separately at breakfast is outstanding. The yogurt is so delicious you’ll want to order it again for home delivery. The freshly baked bread is also excellent. 3. Facilities: Aside from the private garden, the rooms feel simple, with a similar layout and orientation. Because everything is tiled, even if a previous guest’s dog had an accident, odors don’t linger and it doesn’t bother you. As other reviews mention, access to the waterway and the parking area is convenient as well. At the Old Karuizawa property there is heavy traffic on the road in front, so you need to be careful when walking your dog; here you can stroll along the waterway instead. Unfortunately it rained that day, but with light rain there’s an advantage—the trees help keep you from getting wet. Overall, this is a well-balanced property that I highly recommend.

Although it rained, we still had a truly wonderful time as a family—it didn’t bother us at all. The Facility was very quiet and relaxing, a special place where you can forget everyday life and unwind. Everything we needed was well provided, and our stay was very comfortable. The staff were also genuinely pleasant, and we really appreciated their thoughtful, unobtrusive care. The restaurant we used during our stay was excellent as well! The food was truly delicious and became one of the highlights of our trip. As parents, we were so happy to see our children enjoying every bite. There is also a convenience store nearby, which is handy for quick shopping. Since it rained this time, we’d love to visit again in a season with nicer weather. On the way home, our whole family kept saying, “Let’s come back.” Highly recommended for anyone looking to relax in Karuizawa!

We stayed for 2 nights and 3 days with 7 adults and one small dog. With toilets on both the first and second floors, even our elderly family members were able to stay comfortably. The property was well maintained overall and very clean, and the kitchen—especially the sink area—was particularly convenient to use. Tsuruya Miyota Store is a 4-minute drive away; by avoiding the peak crowds during a three-day weekend, we went grocery shopping easily and cooked dinner ourselves on both nights. While it’s a bit away from central Karuizawa, more new and lovely shops have been opening nearby, so we think it’s a great area to relax at a slower pace while avoiding traffic. Cooking is done on an electric IH cooktop, but as it gets colder in the coming season, it would be nice to have a tabletop cassette stove and hot pot set available. It was a wonderful dog-friendly place that we’d love to visit again!

We stayed here for my partner’s birthday trip. Surrounded by nature in a quiet setting, we were able to step away from everyday life and spend a truly wonderful time. The room was very clean, and the Facility and amenities were well equipped, so we stayed comfortably without any inconvenience throughout our stay. The size was just right, and it felt like a very cozy space for two adults. The sauna is electric, so even someone like me who isn’t used to wood-fired saunas could enjoy it easily—and it still felt authentic, which was more than satisfying. Before our stay, they also shared helpful information such as the destination (Google Maps), what to bring, and recommended nearby places, which we really appreciated. Next time, we’d love to stay for multiple nights!

This was my first time using this accommodation. The facility is small, and the building is old, so the equipment is average, but I think it is well-maintained. The sense of security during the stay and the breakfast service met my expectations and were satisfying. If I had to point out something, it would be that the bathroom operates on a gender-swapping schedule, limiting usage times, and there is only one elevator, which can lead to waiting during busy hours. That said, there are restaurants and supermarkets within walking distance, making it a very convenient location.

We stayed for one night and two days on the senior Plan with two meals included. We received a call in advance to confirm a few details, and the staff member was extremely courteous, which raised our expectations and made us look forward to our stay. Those expectations were fully met: throughout our visit, the service from all staff—at the front desk, restaurant, and elsewhere—was wonderful, natural, and never overbearing. Thanks to you, my spouse and I enjoyed a truly comfortable stay together for the first time in a while. The Facility was clean, the meals were very satisfying, and we felt it was excellent value. We would love to visit again. Thank you very much.

We traveled with my spouse, our daughter, and my grandparents. It was a hotel where the whole family could have fun and relax. The pool was larger than we expected, and even when it was crowded, we could still enjoy it without worrying too much! There are also places to sit by the pool, so you can relax and watch as well.

I recently stayed here with a friend, and we had a wonderful time. There are no facilities such as vending machines inside the property, but alcohol and snacks are available for purchase, and non-alcoholic drinks are offered as complimentary free drinks. During my stay, there were no noisy guests, so I was able to relax in peace. You need to go up stairs to enter the room, but there is no handrail, so anyone who feels unsteady on their feet should take care. The meals were delicious and very satisfying! Breakfast included a vegetable buffet (with sausages and yogurt as well), pumpkin potage soup, a choice of one main dish from three options (during my stay: salmon and vegetable quiche, vegan tantan noodles, or an acai bowl), croissants, and smoothies—be careful not to take too much from the vegetable buffet or you may feel overly full. There were two staff members on duty that day; although it was a small team, they were very kind and attentive. It was an amazing stay and I had a fantastic time. Next time I’d like to come alone and unwind until the shuttle departure time (1:00 PM)!

It was reasonably priced, yet everything we needed was provided, so we had a comfortable stay. All the staff were friendly and provided courteous service. If I have the opportunity, I would like to stay here again.

Because we had such a wonderful stay last year with my preschool-aged child, this year the three of us—including my husband—stayed again. On the first day, we played at Toy Kingdom nearby. We entered at 1:00 PM, and the park closed at 5:00 PM that day, so it felt like there wasn’t enough time to do everything. There were athletic activities, rides, and events as well, and we had a very fulfilling time. As for the dinner buffet, there were plenty of kid-friendly options again, so we were very satisfied! The roast beef, seasonal pasta (soy milk lemon), and Basque cheesecake were especially delicious. My child was thrilled to find sushi, hamburg steak, and straight-cut fries and ate until completely full. We were also surprised to see watermelon even though it was October—my child went back for seconds. The milk was tasty too; they drank a lot of it. During other times, we enjoyed the mystery-solving activity included in our plan as well as fireworks. Even inside the hotel we didn’t have enough time—we kept having strategy meetings like “What should we do next?” With one night including two meals for three people plus fireworks and Toy Kingdom tickets included in the plan, JPY 37,000 is an incredible value. At other hotels we often end up with nothing to do after check-in and spend time feeling bored, but here you can truly have a packed and enjoyable stay. Also, in August I booked through another site but had to cancel on the day due to my child not feeling well. When I called the hotel that morning, the front desk staff handled it very kindly. Thank you again for your help then. We will definitely stay again next year!

I recently stayed at “Garden Above the Sky” for 2 nights and 3 days. The moment I stepped into the living and dining area, I was blown away by the dramatic Yatsugatake views filling the entire wall of large windows. The spacious living room was incredibly comfortable, and the view from the bathroom was wonderfully open—simply outstanding. The kitchen is truly professional-grade, with excellent Facilities, and I really enjoyed spending time cooking. In the beautifully maintained English garden, my dog (a French Bulldog) was thrilled and ran around happily. Mountain weather changes its mood every 15 minutes or so, but simply watching it shift from the terrace or indoors was a luxurious experience that never got old. This is a special Accommodation where you can forget everyday life and feel completely refreshed in both body and mind. I would love to visit again.

Three elderly women stayed here together. We arrived by car, and the location was easy to find. The underground parking garage was spacious, so we could park with peace of mind. Kaikoen Garden is right next door, and the view was wonderful. The bath also had a great view, with large windows that made it easy to relax. We always stay at Itoen Hotel properties. The all-you-can-eat and all-you-can-drink options are affordable and very appreciated for seniors. The front desk staff were also friendly, and we enjoyed chatting at checkout, which made it a great trip. Thank you very much.

I stayed with my senior dog who requires nursing care. Everyone was very kind, and I think they arranged a Room for us in the most convenient location with easy access. The place was clean, and the surrounding environment was great. I’d love to come again. Thank you very much. We were able to fully enjoy Karuizawa. The Room lighting might be a little dim. Also, it was convenient that we could do laundry and use the dryer.

I found this inn while looking for a place to stay during my trip to Karuizawa. The building is old, with a charming, traditional atmosphere. I wanted to see the room where Toson Shimazaki wrote, but it wasn’t possible that day due to media coverage. The meals were just the right amount for an elderly couple, and the hot spring—located on higher ground—was at a very comfortable temperature. They also explained nearby Kaikoen Garden to us, which made the trip even more satisfying. Above all, I loved how quiet it was—nothing but the sound of insects at night. I slept very well. Thank you so much.

I visit Sugadaira every summer, so I check early, but I can never get a Reservation. This time I happened to get one, so it was my first stay. The area around the Hotel is very quiet, and the view from the Room is wonderful. After soaking in the Onsen, my skin stayed moisturized for a while. Everyone—the front desk staff and restaurant staff—was very pleasant and welcoming, and I had a truly enjoyable time. The buffet made great use of fresh vegetables and was thoughtfully prepared rather than relying on cheap pre-made sauces. It was delicious. Since it’s so hard to secure an Accommodation Reservation here, I’d come just for the meal alone. There were also many thoughtful touches: a sheet listing the names of the mountains visible from the Room window, places to hang clothes throughout the Room (probably for winter ski wear), a towel for wiping around the washbasin, and a cube-shaped power strip with five outlets. It’s a Hotel with great attention to detail. If I can get another Reservation, I would definitely like to stay again.

I stayed here the night before a hike. I had made a Reservation with rice balls for breakfast, but at check-in they kindly changed it to an earlier Ryokan-style meal. It was relaxing and very nice. I was able to enjoy the free-flowing Onsen almost privately. Although the building is old, it was well cleaned throughout. I would love to stay again.