호시테로 온천 주변 × 고객 서비스 평가가 높은 호텔·료칸

I was worried about the heat, but the temperature dropped at just the right time, making for a very pleasant stay. There was no mention of it at check-in, but it seems our Room was upgraded, and I was truly impressed by how spacious and beautiful it was. The afternoon tea and breakfast were also excellent, and we were very satisfied. All of the staff were extremely kind, so we could stay comfortably. I definitely want to stay here again. Thank you for taking care of us for two days. Thank you very much.

Breathtaking views with rising steam and a wonderful Onsen. I was very satisfied. You can also adjust the meal portions to your liking. I also enjoyed a day-use bath at Shin-Tamagawa Onsen using the guest-only ticket. If possible, a Shuttle Service bus from Tazawako Station would be a huge help for someone like me who doesn’t drive. I’d be happy to pay for a shuttle bus service.

Tamagawa Onsen is famous for its highly acidic hot springs. The Facility includes an Onsen area with baths at concentrations ranging from 50% to 100%. Instructions are provided in the Room, so we recommend reading them before you go. It was very relaxing, and my wife felt her skin became smoother. We would love to return.

We received many joyful photos of our grandchildren, and my spouse and I are extremely satisfied. The friendliness of the international staff seemed to double the fun, which made us very happy. Thank you very much!

This was my third visit, but it was my first time experiencing rainbow trout fishing and firewood chopping. I was surprised that such valuable experiences, which could easily be offered as optional paid activities, were included in the original Accommodation Fee. The foil-grilled rainbow trout I caught myself was absolutely delicious! The staff were incredibly kind, spoke warmly with smiles, and their gentle demeanor created a soothing atmosphere. When I couldn't figure out how to use the BBQ grill for dinner and the charcoal went out once, the staff kindly assisted me, for which I am very grateful. Also, the breakfast the next morning was amazing—everything tasted fantastic! It was unfortunate that the outdoor bath couldn't be used due to renovation work, but I definitely want to stay here again next time.