마슈 야키 갤러리, 도우가노사토 주변 × 고객 서비스 평가가 높은 호텔·료칸

This was our second stay. Our previous visit left a strong impression, and we were looking forward to coming back. The owners’ warm hospitality was just as wonderful this time, and we had a very comfortable stay. The Accommodation was kept spotless throughout, making it a relaxing place to be. The meals were excellent, and we especially enjoyed trying ingredients we rarely get to taste, such as wolf eel. This trip was also for a special anniversary, and thanks to your thoughtful kindness, it became a truly memorable stay. Thank you very much. Unfortunately, the weather didn’t allow us to see the starry sky like last time, but every sightseeing spot you recommended was fantastic, and we were able to fully experience the charm of Eastern Hokkaido. When we visit Eastern Hokkaido again, we would love to stay here again.

It was a wonderful Hotel nestled in nature. We relaxed on the garden hammock and enjoyed the outdoors both day and night. The basement gift shop and game corner were also fun! The bath was excellent, and we enjoyed a leisurely, filling meal with our family.

Recommended by a gourmet friend, I stayed at this accommodation. Having lived in Eastern Hokkaido before, I had visited the surrounding area often but was not very familiar with Lake Kussharo. Curious about the place, I decided to visit and was immediately impressed by the stunning mountain views from the lodge. The rare snowfall for this region added to its charm this year. The experience of checking in via canoe or snowshoe from Lake Kussharo was truly memorable. The accommodation building featured facilities such as a sauna, cold bath, and barrel bath. It was delightful to cool off while enjoying the snowy scenery after using the sauna. For the first time, I also experienced tending a fireplace with firewood, which allowed me to spend mindful and relaxing moments. The meals were Chinese-inspired cuisine and absolutely delicious! The chef skillfully prepared luxurious ingredients like abalone and shark fin for an unforgettable dining experience. Thank you for kindly preparing additional mapo tofu as well—it was fantastic! Breakfast was equally exceptional. While having dinner, it started snowing outside; we appreciated how staff thoughtfully cleared snow just before we returned to our room in the accommodation building. Although it would be nice if improvements could be made regarding some minor points—such as whether or not the baths are onsen or addressing slight odors in rooms with toilets and showers—the overall experience far outweighed these small concerns. It left such an impression that I ended up making a summer reservation before leaving! This place is truly remarkable—I look forward to visiting again during another season for more unique experiences. Thank you so much for providing such precious memories!

A lovely pension by Lake Kussharo. The highlight is the hard French bread, which rivals those from famous city bakeries. The meals were impressively delicious, especially considering they are self-taught, and I appreciated that proper tea was served alongside coffee. The onsen with an open-air bath was excellent. Kotan no Yu was also nearby. Although we couldn't secure a canoe reservation during the busy Obon season this time, we look forward to enjoying the enchanting winter canoe tour in the future.

Thank you for accommodating us during our touring trip. The access to Lake Mashu was excellent, and the starry sky we gazed at late at night was absolutely stunning.

Right in front of Lake Kussharo—an unbeatable location. Rera is built diagonally in front of Fre, so you may be a bit aware of each other’s presence, and I did wonder what it would feel like if someone walked by while I was in the bath. The view from the second floor is simply stunning. The ingredients for the meals are luxurious and delicious, but unfortunately the wine selection didn’t match our taste (it would have been nice if at least the grape varieties were listed). Despite the overall great sense of style, there were some everyday-looking items like hand soap placed in the washroom, which slightly took away from the atmosphere. There was a faint damp smell on the towels, and the indoor slippers felt too ordinary—disposable ones might actually be better.

It felt like staying at my grandparents’ country home. Though old, it had a TV and Wi‑Fi. The bath even had a Kerorin wash bucket. It had a charming, nostalgic atmosphere.

We stayed in a Compact Suite for a 4-night Multiple Night Stay in winter. We made a Reservation because we were drawn to the location and the concept of “staying as if you live here,” and it truly lived up to that idea. First, the location is excellent. We were able to visit Lake Mashu every day and enjoy how it changes with the weather and time of day. It was also convenient to shop in Teshikaga before or after sightseeing, and access toward Lake Kussharo was easy as well, so we could adjust our plans flexibly depending on how we felt. The services provided and the level of interaction with the staff also felt just right for us. Even without special offerings, we could freely enjoy drinks in the lounge, and by making good use of the refrigerator, freezer, microwave, and electric kettle ourselves, we had a very comfortable stay. We could unwind from everyday social fatigue while still receiving support that never felt inconvenient—highly recommended for guests who prefer minimal interference or for Multiple Night Stay. We booked the dinner course for one night only, but each dish conveyed sincerity toward the ingredients and careful creativity. Everything was delicious, and we’re glad we tried it. One minor point: because the toilet/bathroom fixtures and appliances are very design-focused—and apparently overseas-made (based on labeling)—they weren’t immediately intuitive to use. Once you get used to them, it’s not an issue. Overall, we were very satisfied to be able to spend our time quietly at our own pace throughout the stay without stress or inconvenience.