아칸 호 아이누 코탄 주변 × 식사의 평가가 높은 호텔·료칸

Everything—from the staff and rooms to the food—was perfectly balanced and very comfortable. The staff were friendly without being intrusive, and we had a wonderful time. It’s no exaggeration to say this was one of the best Hotels we’ve ever stayed at. Thank you very much.

On my first trip to Kushiro, I stayed two nights and spent the second night at Lake Akan. From the entrance to the front desk area looked just like the photos, with lots of wood throughout, and I relaxed on the lobby sofa before heading to my Room. I took a coffee out the back entrance and sat on a bench overlooking Lake Akan—such a great start. The Room was a double Japanese-style Room, more than enough for one person. It may have been renovated; it was a modern, clean tatami Room with a bed, which was great. The bath was a large indoor bath, but I also took the shuttle bus to an affiliated property and enjoyed their rooftop open-air bath—very satisfying! You’ll regret it if you don’t go (lol). Dinner and breakfast were buffet-style, and everything was delicious. You tend to think “Hokkaido = seafood,” but all the other dishes were also carefully prepared and tasted amazing. I planned to have a drink at the bar next to reception afterward, but I was too full and gave up (lol). The next morning, while taking a walk around Lake Akan, I ran into wild deer! After that, I took an early sightseeing cruise over to Marimo Hall. The cloudy sky wasn’t ideal, but the breeze felt great and it was very relaxing. It was just one night/two days, but I fully enjoyed nature and felt refreshed. I’d love to stay again if I get the chance.

I’ve traveled to Akan several times, but this was my first stay at this Accommodation. It has the feel of a long-established property, and the staff were calm, courteous, and kind. I was satisfied with both breakfast and dinner. The Onsen was very pleasant as well, but the sauna was too hot—right when I stepped in, I burned the soles of my feet. I had been looking forward to it, so it was a bit disappointing.

Although it was listed as a “room with minor issues,” the Japanese-style room faced the lake and offered a great view, and we were very satisfied with both the Onsen and the meals. Due to the sudden brown bear incident at Mt. Rausu, we needed a last-minute Reservation, and their flexibility was a huge help.

This was my first trip to Eastern Hokkaido. The location is, above all, outstanding—rare and truly one of a kind. It feels like there’s nothing that could replace it, and I imagine managing and operating the Hotel must be quite challenging. This time I couldn’t see it from the Hotel, but my son’s family stayed here four years ago as well and said they saw Ezo deer relaxing outside the bath, which made me feel you value and protect nature. Even in the midst of Hokkaido’s great wilderness, this is a properly run Hotel. The Onsen is wonderful. Not only is the water quality excellent, but there is also plenty of hot water, and having free-flowing hot spring water in the Room made me very happy. We were sightseeing this time and weren’t expecting much from the Onsen, so this was a very pleasant surprise. There were a few unexpected issues in my son’s Room, but you changed Rooms for them and handled everything promptly. When we were leaving, the manager even came out personally to apologize. Follow-up when something happens is so important—when you have that kind of support, it makes you want to come back. The only issue we couldn’t resolve was that our Room’s air conditioning was fixed to heating mode, with a note saying to use the window screen if we wanted it cooler. However, because it coincided with a season when large numbers of tiny insects come in through screens, we couldn’t open it. Since I tend to get hot easily, I ended up drenched in sweat at night and couldn’t sleep—it was difficult. My son said their Room had no problem at all, so that part remains a bit of a mystery. Other than that—including meals and cleanliness—I think this is more than good enough as a Hotel. Thank you very much.