예술의 숲 주변 × 고객 서비스 평가가 높은 호텔·료칸

Thank you very much for your continued support. This time I was in Memanbetsu for work and mostly just slept, but thanks to the warm hospitality of your staff, I was able to relax and enjoy a restful stay. Thank you very much. I expect my next visit will be next summer. I look forward to staying with you again.

The front desk staff welcomed us kindly, and we enjoyed the delicious welcome drink. The amenities were well stocked with a variety of teas, and we were happy to find face masks as well. The Room was clean, and the bathroom facilities were very comfortable. We would like to stay again. Thank you very much.

This was my second stay. This time, I traveled with my elderly mother. They accommodated the Room request I had shared in advance, and the front desk staff were very kind and helpful. It was a comfortable stay. I would like to stay again.

This Hotel is still the best in Sapporo. The Facility is old, but the location, the staff’s service, and breakfast while looking out over the park are all unforgettable. A morning walk through Nakajima Park after breakfast is wonderful. Sadly, it will be closing soon, but even after it becomes a Hilton, I hope it will carry on the Park Hotel spirit.

It was my first stay in several years. At check-in, the front desk staff member from overseas explained everything very politely, which was great. The welcome drink was also nice. The Room size, the spacious bath, the strong shower water pressure, and the bath additive among the amenities were all excellent. The cleaning was spotless as well. Even though they were busy at breakfast, all the staff greeted guests and spoke up when replenishing items—everyone was energetic and it felt great. There was a wide variety of dishes; the pork miso soup with plenty of ingredients (not seafood) and the hearty curry were both delicious. The location is also great, within walking distance to Susukino. With this level of satisfaction, the Accommodation Fee feels like a great value, so it’s a Hotel that makes you want to stay again. It had been a while since I stayed at a Hotel I was this satisfied with.

This was my sixth stay. As always, the staff’s service was courteous. Breakfast was delicious as well. One request: it would be convenient to have one more face towel. After using one for bathing, there isn’t a towel left to use in the Room. I plan to travel to Hokkaido twice a year from now on. I would like to stay here again.

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.

This was my first trip to Hokkaido. I stayed for a Multiple Night Stay to celebrate the birth of my eldest son’s baby and to see my grandchild. They kindly accommodated a late check-in, and I appreciated the wide selection of amenities next to the front desk. Breakfast menus changed by day, so I enjoyed a delicious meal on the second day as well. In particular, I loved the seafood rice bowl where you can add as much of your favorite toppings as you like. All staff were pleasant, and I had a very comfortable stay. It would have been even better if the changing area were a bit more spacious.

The staff service, the comfort of the Room, the high-quality meals, and the convenient location—not too far from the station with a convenience store nearby—always make for a fulfilling holiday. The elevator also shows the next floor it will stop at, offering a small but thoughtful touch.

If the rate fits my budget for the stay, I use this Hotel often because the Facility, service, and location are excellent. It’s about the size of a small Business Hotel, and there is a public bath on the first floor. So when I’m chilled in winter, I can stretch out and soak in a tub instead of just using the Room shower, which I’m very happy with. Bathing times are separated for men and women. Compared with newer Hotels, it does feel a bit dated, but considering everything you need is provided at this price, it’s very satisfying! Personally, I really like that each Room has its own air conditioner so I can set the temperature to my preference, and that the windows open—so during seasonal transitions I can manage the room temperature without using AC. The front desk service is also excellent; repeat guests only need to sign at check-in, so you can get into your Room quickly. It’s also great that there are many restaurants nearby! The affiliated parking is across the street and is a multi-story garage parking lot, which helps because you don’t have to worry about your car overheating or clearing snow off it. As long as my travel dates and the price work out, this is a Hotel I’d like to return to.

At check-in, our Room wasn’t quite ready and it would have been another 15 minutes, but the staff immediately suggested the lounge and took care of us. We enjoyed drinks in the lounge and were shown to our Room without a long wait. The staff’s service was very refined. The Room had four proper beds, so we could relax comfortably. The bathroom was simple and clean. We booked a Plan with breakfast included. The wide variety of potato fries was delicious, and we enjoyed them with soup curry. The honey was also excellent. They kindly accommodated our family’s request for sushi without wasabi. This is a Hotel we’d love to visit again.

I stayed here to watch a professional baseball game at ES CON Field. The game ran long and I checked in late, but the staff handled it pleasantly. I was also very satisfied with the large public bath. The price was a bit high, but I added breakfast. There were local Hokkaido dishes such as soup curry, herring, and seafood. I was very satisfied. After breakfast, it felt great to take a walk around Nakajima Park. When I stay in Hokkaido again, I would definitely like to stay here again.

We added an all-you-can-drink Plan. We were very satisfied with the delicious selection of drinks. All the staff were also very friendly and pleasant.

I usually stay as a couple, but this time I stayed alone and have trouble with my legs. I was a little anxious, but thanks to your thoughtful support I was able to stay comfortably. I am truly grateful. The Grand Hotel is still the most relaxing and my favorite.

I stayed for two nights and had a very comfortable stay. I had breakfast on the second morning, and I was glad to be able to enjoy Hokkaido specialties such as hokke (Atka mackerel) and ramen. It’s close to the station, has a large public bath, and is reasonably priced, so I would like to stay here again if I have the opportunity.

I stayed for one night in early September. It was within walking distance of Susukino, and I could also walk to sightsee at the TV Tower and the Clock Tower. Breakfast was excellent, with many delicious dishes made using ingredients from Hokkaido. There was also a large public bath, which was very relaxing. I understand it can’t be helped since it’s a changing area in the Hotel, but I felt it would be more comfortable if it were a bit larger so guests could change calmly when it gets crowded. This became one of my good memories of Sapporo. Thank you very much.

This was my third stay. It’s close to the station, and the Room is very clean. The breakfast is just as good as at other Hotels, with daily rotating menu items, so I never got bored. The amenities are plentiful, and even on a business trip I had an enjoyable stay. I will stay here again.

The breakfast is excellent. It is served in the Room and includes soup, bread, and juice, with just the right portion size. During our 2-night stay, the soup menu changed each day, and both were very delicious. It felt like the ideal Hotel breakfast. At check-in, we received a welcome drink along with a detailed explanation from the staff. The stay was comfortable and became a wonderful memory of Sapporo.

The location was great, and I had a very comfortable stay. The complimentary drinks at the 1F café were excellent. Unlike a typical breakfast, every dish was delicious, which really surprised me. The only thing that concerned me was how small the Room was, but otherwise it felt perfect. I would like to stay again when I visit.

A clean business hotel just steps from Susukino Station. Great location and very clean—really enjoyed my stay!