도요스 시장 주변 × 고객 서비스 평가가 높은 호텔·료칸

From the moment you enter, the hotel feels luxurious, and the staff are exceptionally courteous. There are plenty of staff members, so there is no waiting time for anything. I was completely satisfied with everything—the view from the room, the cleanliness, and the amenities. I used the hotel’s courier service this time, and they also provided cardboard boxes, which helped reduce my luggage for the trip home. A convenience store and a drugstore have opened near the hotel entrance, making it easy to buy small items after arrival. I would love to stay here again if I have the chance.

Just a 1-minute walk to Tsukiji Market—breakfast at the market was incredibly satisfying with seafood rice bowls and tamagoyaki! At night, the view from the window was soothing, and the large public bath was spotless. The shampoo, conditioner, and body soap also smelled wonderful! I’ll definitely stay here again next time I’m in Tokyo!

We stayed here the night before going to KidZania. The station is close, and it’s also convenient for getting to other sightseeing spots. It was hot on the day we stayed, and there was a sudden heavy downpour in the evening, but it was great that we could go directly from the hotel to a convenience store and restaurants without getting wet. The staff at check-in were very helpful, and the staff member who guided us early in the morning on the way to KidZania was also excellent. We would definitely like to stay here again.

I regularly visit hotel lounges, and my wife said it was the first time she wanted to come back again. The meals were delicious, and they even made cocktails for us—everything was taken care of. At the nightcap, I was surprised they served motsunabe hot pot. It’s rare to get something that substantial at a nightcap, and it was excellent. The hospitality was outstanding as well. The staff spoke to us with just the right sense of distance, which felt very comfortable. The fitness center is open 24 hours, so I used it many times. One thing to note: the B3 parking lot is a mechanical parking system, which I’m not used to. I almost opened the trunk and hit something by mistake, so I’ll be more careful next time.

The room was clean, the amenities were well stocked, and it was great that hot drinks were available for free—overall, it felt like excellent value for money.

The food was delicious, which was great.

Our return flight was canceled due to a typhoon, so we urgently requested an additional night on top of our planned two-night stay. The staff kindly accommodated us, which was a huge help. We had breakfast for two days, and the menu changed properly each day. The Room and the large public bath were both very clean, making this a wonderful Hotel. Thank you very much—we would love to stay again!

It was great that we could walk to both Ginza and Tsukiji. The Room was clean, and there were plenty of restaurants near the Hotel, which was very convenient. We would definitely stay again.

We were able to stay at a great rate with IKYU benefits! The hotel was clean, and it felt nice that the housekeeping staff greeted us when we passed in the hallway. My companion was happy there was a convenience store in the building. It seems many guests stay for longer periods. I think they streamline what they can to keep prices low. Having a coin laundry was also very helpful.

The view was wonderful on our previous stay, and this time we were able to enjoy a different scenery as well, which was great. The room layout was comfortable and spacious enough to relax on the sofa, making it easy to spend time there. It was stylish and very clean. We were also happy to receive the One Harmony welcome drink again—having a beer right after arrival let us toast to another great trip. Thanks to you, it became a memorable journey. All of the staff were kind, and we felt very comfortable throughout our stay. Thank you very much. We would love to stay again.

I had another very comfortable stay. The familiar view from the window is always soothing. The hospital is also nearby, which is a great help. Thank you very much.

We stayed here as a couple over the New Year holiday. The room was clean, and we were able to relax in the bath. We would like to stay again.

My mother stayed for five days last year and loved it, so we chose to stay again this year at her request. The views were wonderful, and she was able to relax in the bathing facilities at a leisurely pace. Thank you as well to all the staff for your kindness. One concern was that in the main bathing facility, there was a noticeable sewer smell around the washing area closer to the open-air bath, and we also noticed guests with tattoos using the baths openly.

It’s always within walking distance from Tokyo Station. On the day I stayed, it was unusually cool, so I walked. Tsukiji Outer Market, Kabuki-za Theatre, Ginza, and Tsukishima are all within walking distance, which is very convenient. The bathtub filled up with hot water in no time, which was great.

We stayed for two nights while sightseeing in Tokyo. Everything was very clean, and even after walking around all day in Tokyo, we were able to relax thanks to this Hotel. The bathroom and toilet were easy to use, there were plenty of hangers, and the disposable slippers felt hygienic. What surprised me most was the amenities available at the front desk—good-quality toner, sheet masks, and cooling patches. I applied a patch to my swollen legs after all the walking; it felt refreshingly cool and was so soothing. The Room wasn’t the largest one with a separate bath and toilet, but it was spacious enough. There were two floor-to-ceiling windows that made it feel open, and the night view was beautiful. It’s a Hotel that made me think, “This is where I want to stay again when I come back to Tokyo.” Our children liked it a lot as well. Everyone at reception was professional and kind.

The Hotel is in an older building, but it is well maintained and very clean, and the front desk staff were warm and welcoming. The location is very close to Tsukiji Market, and it was a good, affordable Hotel for exploring Tsukiji and Ginza. It’s behind Honganji Temple, and they were holding a Bon Odori dance festival.

Every time Comiket came around, I really wanted to stay here, but I could never get a Reservation and ended up booking other nearby Hotels. This time, I finally got to stay. It was close to the waiting line, and the room size and Facility were more than enough if you’re just coming back to sleep. It’s not enough to lower my rating, but there was a light layer of dust on the humidifier, so it would be good to wipe it down. I hope I can book again someday. Thank you very much.

My wife and I stayed here to see the redevelopment of a place that means a lot to us, and it was an extremely comfortable stay that showcased all the best aspects of this new Hotel. In particular, as many others have mentioned, our time in the Gold Lounge was wonderful. Perhaps it helped that we stayed just before a long holiday weekend and could enjoy a calm atmosphere, but even compared with lounges at other Hotels, there were many standout points—such as evening cocktails with a bartender (the whisky-based cocktails were especially delicious) and an excellent food selection at checkout (the beer after the pool and the wrap sandwiches were fantastic). If I had to mention one thing, it would be that draft beer would have been nice. Breakfast was also very good (though it was unfortunate that fibers from the napkins frayed and stuck to my black clothes...), and we were impressed by the staff’s language skills and high level of hospitality. The facilities were outstanding as well: a bay-view Room with floor-to-ceiling windows, an infinity pool with Tokyo Tower right nearby, and an outdoor jacuzzi. The baked sweets and cakes we bought as souvenirs were all delicious—especially the macarons, which were a big hit in our household. We’re already talking about coming back next time as a family of three. We also heard that a Raffles Hotel from the same group is scheduled to open in Hamamatsucho in 2028, which gives us even more to look forward to.

This is a Hotel I make sure to visit at least once a year, and this stay left me feeling relaxed and refreshed thanks to the beautiful views of Hamarikyu Gardens and the Sumida River from the window. Even during a very busy autumn holiday weekend, Club mesm maintained the same wonderfully calm atmosphere as always, and I was able to spend a leisurely evening there while enjoying an original cocktail. I also got to enjoy my favorite burger—usually ordered at Whisk—via in-room dining during my stay, and I really appreciate being able to savor it in a private space along with beer or orange juice from the refrigerator. With experiences available even in the room—like playing an electronic piano or making hand-drip coffee—this is truly a fantastic Hotel where there’s never a dull moment. I would love to stay again.

The Room was comfortable and easy to relax in. The shower had decent water pressure even on a high floor, which was great. There was a welcome drink, and the breakfast was higher quality than typical Hotel buffets—everything was delicious. There aren’t many places to eat nearby, such as restaurants or izakayas, but there is a Lawson convenience store close by.