코니카 미놀타 플라네타리움 도쿄 주변 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

A long-awaited family trip. The location was perfect, and it was great to enjoy a quick drink with my wife at the bar. It’s within walking distance of both Ginza and Shimbashi, nothing to complain about.

Far more than I expected, I was able to relax and truly unwind in the lounge. The Plan starting at 5:00 p.m. was more than enough to soothe my fatigue after visiting an exhibition in Ueno, making it a wonderful day. In addition to the perfectly attentive yet unobtrusive service, even for someone like me who doesn’t drink alcohol, the “light snacks” were astonishing—an impressive selection of both chilled and hot hors d’oeuvres, and the bouillabaisse was outstanding. As I’ve gotten older, visiting Hotel lounges has become a true comfort for the soul and a great source of energy for the next day. This place is undoubtedly among the top class in Tokyo, and I will definitely return to refresh myself—thank you in advance. The fluffy towels available freely at any time and the wide variety of complimentary drinks in the refrigerator moved me deeply with such luxurious thoughtfulness.

It was excellent! The location is perfect, and there’s a FamilyMart on the first floor. In the morning, I thought it would be self-service, but the staff kindly prepared both a smoothie and coffee for us. Both were delicious, and we really appreciated it. I’d love to stay here again when visiting Tokyo. Thank you very much.

As always, it was excellent. I stayed for two nights again this time, and it’s very convenient with both Higashi-Ginza Station and Tsukiji Shijo Station nearby. I spoke to the staff at mealtimes and when finishing. Their cheerful voices really energize me from the morning. The Room, bath, and service are all great. I will stay again—thank you in advance.

This is my regular Accommodation when I’m on business in Tokyo. It’s centrally located in Ginza, with easy access to shopping and restaurants. I also appreciate that there are no unnecessary services. The cloakroom service is efficient and professional. There seem to be many international guests, and the overall atmosphere feels refined. I’d like to stay here again.

The Room was very comfortable and easy to use. The location was convenient, and I was able to spend fulfilling days there—more satisfying than I expected. I stayed for four nights and needed help with various things, but all the staff were always smiling and courteous, which made my stay very pleasant. Breakfast offered a wide variety and was enjoyable. I was also interested in dinner, but unfortunately couldn’t try it this time due to my schedule. The bathroom was spacious and it was nice to have a TV as well. I would like to stay here again when visiting Tokyo. I would be happy if the amenities in the suite could be improved a bit more. Also, surprisingly, I didn’t see any Japanese guests.

I used to stay at Mercure quite often overseas, but since I travel less these days, this was my first stay in a while. The location is very convenient—just a short walk from Shimbashi Station and Uchisaiwaicho Subway Station. I believe it was originally an office building, later converted into an annex of a neighboring Hotel, and then rebranded as Mercure. Since the property is scheduled to close soon for renovations, I was grateful to be able to stay at a very reasonable rate. Perhaps because of the location and the brand, most guests were international, and many of the front desk staff were as well (they assisted me in flawless Japanese). With an interior design inspired by a “theater,” the whole place feels even more international. The Room design was also quite bold. There is a couch-like platform near the window where you can lie down and watch trains passing by (Shinkansen, Tokaido Line, Keihin-Tohoku Line, etc.). However, getting up onto it takes some effort, and opinions may differ on how practical it really is. Aside from the décor and these design choices, it felt like a slightly upscale Business Hotel. I’m looking forward to seeing what concept it will adopt after the renovation.

About a three-minute walk from the Kabuki-za Theatre, it was very convenient—I could return right away even after the evening performance ended. This time I stayed on the Executive Floor, so in the evening I relaxed at the bar, enjoying drinks and hors d’oeuvres while taking in Ginza’s streetscape and night views. The platter included smoked salmon and prosciutto, and I could also choose pickles and nuts; it was great that these were included. For alcohol there was champagne, several wines, whisky, and sake, but cocktails were charged separately. I took some soup back to my Room and it was delicious, but carrying hot soup to the Room in a paper cup felt unsafe. The Room was a twin; not spacious, but it had a separate bathroom with a rain shower. There is a washing area, but no space for changing clothes. When I first entered the Room, it was lovely that the curtains opened with music. The view faced another building, but I could still enjoy some night scenery at an angle. Many of the staff were non-Japanese, but their Japanese was fluent and polite. On departure day when I asked about transportation to Yokohama, I was told to walk to Ginza Station rather than use nearby Higashi-Ginza Station—but you can go directly from Higashi-Ginza Station too, right? When pulling a suitcase through Ginza, shorter is better—so why?

This was my second stay, and it reminded me again how good this place is. The Room isn’t huge, but it’s easy to move around and very relaxing. The toilet has an automatic lid and automatic flushing, which is a big help for me since I have back issues. It’s also rare (and convenient) to have a sink inside the toilet area. The bathroom has a separate washing area, and the tub is spacious enough to soak comfortably. The pajamas are a two-piece set with a soft feel. What really earns high marks is the generous service: drinks, snacks, and bread are provided, and bringing items into the Room is also allowed. At other hotels, I end up having to stop by a convenience store just to make sure I have drinks—here there’s no need for that, which makes it much more relaxing. We don’t even need to add breakfast; bread and coffee are enough for us. However, it was disappointing that there were no croissants this time. I also didn’t know how to use the toaster, so it would be helpful if instructions were posted. And when I want tea, I’d appreciate a note explaining where to find hot water. Two years ago I wrote that I wished the TV could play YouTube, and I was happy to see that it can now. The staff’s service and smiles had improved compared with before. As always, the only inconvenience is that the space next to the sink is small. It’s close to Shinbashi Station as well, so it’s convenient not having to wait for a taxi. I think the Accommodation cost is reasonable compared with nearby hotels considering how good the service is. I hope these services won’t be discontinued because of inconsiderate guests. I’d like to stay again if I have another opportunity.

Business Trip Compared to during the COVID-19 period, amenities have been simplified quite a bit, but everything you need is still provided. In particular, the free evening cafe bar time is enjoyable even if you don’t drink alcohol. The staff were attentive at all hours, which made for a very pleasant stay. This time I stayed in a single Room for business, and I appreciated that the Room setup was thoughtfully arranged for that purpose. Each day I walked to the work site, and when I returned to the Hotel, I relaxed in the large public bath to soothe the day’s fatigue. In the morning, I woke up and opened the curtains to take in views of Ginza. It was an excellent business trip.

Check-in and check-out were easy and smooth. It was said to be a few minutes from Shimbashi Station, so I tried walking, but it wasn't a distance to walk while pulling a carry case... I used a taxi on the way back. I spent time at the bar on the first floor, which is easy to use, and in the morning I had coffee and lined up for free pancakes. The Room was equipped with speakers, so I spent my time listening to music. I'm someone who likes soaking in bathtubs, so I thought it was unfortunate, but there were showers from above and from the side as well; even though it was a cold winter, it surprisingly wasn't cold. I could spend my time without any worries, which was very nice. I would like to use it again if there is an opportunity!

The hotel staff are friendly, the environment is comfortable, and the location is convenient for shopping.