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They said they thoroughly enjoyed the stunning postcard-like view of Lake Ashi and Mount Fuji from their Lake View Room. They also appreciated the pleasant walks around the Hotel and shared many delightful stories about their experience. Next time, I would love to visit with my f

It was the first time in a while that we were able to truly enjoy outstanding French cuisine, and my spouse and I were genuinely moved. Each dish was delicate and delicious, and the service from all staff members was refined and wonderfully comfortable. We are truly grateful for

It was a wonderful Hotel! We chose a Plan that included two sessions in the private family bath, and it was such a relaxing time together as a family—making great memories. All the staff were kind, and we enjoyed an elegant stay. Everything was spotless and incredibly comfortable

We enjoyed both dinner and breakfast in our Room, allowing us to spend a very relaxing time. The meals unique to Hakone were very delicious. The open-air bath was also very clean with a wonderful view. Since it was a private open-air bath, we could take our time and it became a v

It was convenient to use both the day-use onsen and the onsen exclusively for guests. Although the weather wasn't great, I thoroughly enjoyed a relaxing time indulging in onsen baths. Next time, I hope to visit when the weather is clear so I can see Mount Fuji from my room!

With a spacious walk-in closet, washroom, and bathroom, it feels simple, clean, and relaxing. Of course, the Onsen is also wonderful. - The French course dinner and wine selection in the dining room were absolutely delicious and satisfying. This Hotel is always my choice when

The Room offers a comforting sense of peace in the quiet, and I am truly soothed by the beauty of the Japanese garden viewed from the open-air bath. The cuisine is excellent every time, and we are grateful that you also served such luxurious meals for our child. By chance, it w

All Rooms are suites, and I enjoyed an elegant time soaking in the in-room open-air Onsen bath again and again. If you want the luxury of doing nothing, Hakone Suishoen is the place! Each dish prepared by the head chef is like a work of art—absolutely delicious—so both my heart a

Everything was delicious, but my wife particularly enjoyed the pumpkin coulis at dinner and the eggs benedict at breakfast. I was impressed by the straw-grilled bonito and the aromatic consomme royale with matsutake mushrooms and tilefish. The staff were all excellent. Thank you

The view was exceptional—beyond the beautiful greenery, you can see the mountains of Gora. The water quality was excellent as well; it had a silky feel that left our skin smooth, which delighted my wife. The cuisine and service can only be described as outstanding. Every dish sh

- Both dinner and breakfast were delicious. The ingredients and seasoning were well prepared, and the timing of service was perfect. - I stayed in a Western-style Room, and it was spacious enough. - Thank you for preparing champagne for my birthday. - Some information onlin

The baths were also great. The in-Room bath was nice, but the large public bath was wonderful as well. Being able to enjoy clear water early in the morning while listening to birdsong was exceptional. The towels were comfortable too. At an Accommodation of this level, I imagine s

This was my first trip to Hakone, and we stayed here as a birthday gift for my boyfriend. Both the exterior and interior were stylish and absolutely wonderful. The staff were excellent, and we chose the breakfast-included Plan; we were also grateful for the surprise dessert plate

These careful details really elevate satisfaction with this Accommodation. For souvenirs, along with fragrance items to enjoy at home—and on recommendation from our dining attendant—we ended up buying everything: “Squid & Kelp Furikake,” “Edo Okaka Ginger,” and “Hakone’s Hidden

The buffet featured fresh sashimi along with luxurious dishes like sushi, lobster (Ise-ebi), and crab—it was absolutely indulgent! After checking out, we visited Kihinkan—a historic building where my husband and I savored exquisite soba noodles together. We are deeply grateful

From the phone support and warm welcome, to the spacious flat parking lot, welcome drink, Room size, cleanliness and layout, the tasteful Gabbeh rugs, BVLGARI amenities, Onsen, breakfast, and even the farewell—everything about this Accommodation was wonderful. They also provided

The view was excellent, and we were able to relax while enjoying the scenery from the room and the open-air bath. The meal after a refreshing bath was also fantastic. Each dish had unique touches, and the staff provided tips on how to enjoy them best, making everything truly de