도쿄 약용식물원 주변 × 고객 서비스 평가가 높은 호텔·료칸

Before our stay, I didn’t expect to enjoy the Hotel experience itself this much. But once we checked in, the atmosphere and the book-filled spaces were even more comfortable than imagined—in the best way, it far exceeded our expectations. Our family loves relaxing at a Hotel, so it was wonderful that each of us could spend time however we liked without having to visit lots of tourist spots. The well-known bakery and restaurants nearby were also great, and we enjoyed exploring the area as well. It was a scorching midsummer day when walking outside was tough, but just staying inside the building was more than satisfying. When making our Reservation, I was a little surprised by how high the Review ratings were, but after staying there, I completely understand why. You can enjoy it together with the Kadokawa Musashino Museum—it’s truly a Hotel where staying itself becomes the purpose. Everyone in our family was very satisfied, and it’s a great find that makes us want to stay again.

At check-in, we were told our Room had been upgraded—what a wonderful surprise. Thanks to that, we were able to enjoy an even more relaxing stay than usual. Also, my husband accidentally left something behind, and you contacted us promptly before he even noticed. We are truly grateful for your kind help and support.

I stay here from time to time. It’s close to the station and very convenient. I really appreciated the attentiveness of the front desk and other staff. Even though it was raining, they welcomed me warmly and kindly offered a free umbrella loan for the next day. The TV signal in the Room was weak and occasionally cut out. Also, when I first turned on the air conditioner, there was a musty smell, so I turned it off a few times because of that odor. On the second day, I could hear some people being noisy in the hallway, but I was still able to sleep well at night. Overall, I plan to stay here again.

I actually made a mistake with my Reservation this time, and only realized it at check-in, but the staff handled it so kindly that it really helped. I felt terrible because it was my fault, and I’m truly grateful. Everyone at the Hotel was very pleasant, which also made my impression of the Hotel even better. In any case, it’s so close to the station that it’s simply perfect. The Room layout also feels relaxing. I think this is a great Hotel when you want to take it easy and enjoy a slow staycation. I always look forward to breakfast when staying here, and once again the selection did not disappoint. The Japanese-style side dishes were delicious, and the Sanuki udon was excellent as well. I was also happy they had green juice. Overall, it felt like a health-conscious menu. The dining area is spacious and bright, which is nice. One downside is that the Room slippers are not disposable. There’s no note saying they’ve been sanitized either, so I wipe them down with disinfecting wipes I bring with me; having something like a sanitizing spray would be appreciated. Other than that, the Room and bathroom were clean and comfortable. When you take the elevator down to the first floor, there’s a café right there as well, and guests receive a discount there, which was a nice perk. There’s also a convenience store just steps away on the same floor. Both are close enough to reach without an umbrella even in the rain. In that sense too, it’s a very convenient location. There are plenty of good restaurants nearby (including in the station building), which makes exploring fun as well. They also have laundry facilities, and during the day it seems fine to open your laptop and work in the breakfast area—so for business travelers on a Multiple Night Stay, this might be an especially good Hotel.

As before, the Room was very clean, and the staff were kind and pleasant, making it very comfortable. However, the only thing that still bothered me a little was the noise. I had been staying in a corner Room on the second floor (probably 203), but this time I stayed in 301 for the first time. It felt a bit smaller. Overall, I have no complaints. I would like to stay again. Thank you.

The amenities are sufficient, the room is thoroughly cleaned, and there is nothing unnecessary—this is a wonderful Business Hotel where you can truly experience that simple is best.

I stayed for three nights with my son during summer vacation to watch baseball at Belluna Dome for three days. The hotel is old, but the staff were courteous, the location is close to the station, and there’s a 24-hour supermarket right in front of the station—everything you need is nearby, so we had no problems at all. I’d like to stay here again if I have the chance.

After check-in, it was great to have sweet potato chips, monaka wafers, and drinks such as sparkling wine in the lounge. They also poured iced coffee into my bottle, so I could relax in the Room and enjoy it while taking in the view. Since check-out is at 12:00, I was able to swim in the infinity pool and unwind in the jacuzzi as well. The Sorano Hotel I had been wanting to visit was amazing.

I chose this property for its location and was very satisfied. If I have the opportunity to visit Tachikawa again, I would like to stay here again. Thank you for your hospitality.

All the staff were pleasant and helpful. Thank you very much. I also appreciated the complimentary breakfast and amenities. I was assigned to the ladies-only floor, and since it was on the second floor, it was convenient to go outside. I would like to stay here again if I visit Tachikawa in the future.

This was my first stay here. I chose this Hotel because I wanted to visit Seibuen Amusement Park nearby. I checked in looking forward to the Room upgrade Plan, and was amazed by the wall-to-wall windows with a wide-open sky and Lake Tama spread out before me. Being a top-floor corner Room made the view even more spectacular. The spacious, spotless Room delighted my child as well. The large public bath on site was also spacious and comfortable. They seem to pay attention to fragrance as well, and the pleasant scent throughout helped me relax deeply. The front desk staff were excellent, and I truly felt I was receiving first-class Hotel service. The rooftop restaurant also had a beautiful view, and everything at breakfast was delicious. The attentiveness of the service staff there was outstanding too—they were constantly mindful of every guest and provided fast, flawless service. It reminded me of true Japanese hospitality that has become rarer to see these days. This was the best Hotel I’ve stayed at recently. Thank you very much for taking such great care of us.

This is a very pleasant Hotel. Everything was spotless wherever we looked, and the front desk staff were exceptionally courteous and helpful. Thank you very much!

This was my first stay, and the location was very convenient, making it easy to get around and visit many places. The ladies-only floor was bright and clean, which made me feel comfortable. The complimentary drinks were very helpful, and in the evening they even offered beer, wine, and shochu—such a generous Hotel. Thank you very much.

It was a stay where I encountered wonderful staff after a long time. The front desk, restaurant staff, and cleaning staff were all very pleasant, providing kind guidance and responding to inquiries politely.

I forgot my phone and some clothes, but the staff kindly contacted me, and when I came to pick them up, they handed them to me with a smile. I sincerely thank the staff member who assisted me over the phone and the female staff member at the front desk. I live relatively nearby, but I will definitely stay again.

This Hotel is in a very convenient location, just a 1-minute walk from Higashi-Fuchu Station, with several supermarkets and convenience stores nearby. The building is old, but it was kept very clean. I stayed multiple nights, and each time fresh bath towels and towels were provided, and the beds were neatly made, so it was comfortable. Since it’s a compact twin room, it felt a bit small, but I was glad to stay at a reasonable price. The Chinese restaurant downstairs was also delicious.

Amenities were available at the front desk for guests to take what they needed. Perhaps depending on the check-in time, the front desk staff started offering welcome snacks such as chocolate and nuts. I really appreciated their thoughtfulness.

Although the building is old and exterior work was underway, everything was very clean, and we were welcomed in the bathroom by a cute little duck. It was an extremely hot day, and even though we arrived before check-in just hoping to leave our luggage, you kindly let us into our Room because of the heat. You even checked the bus timetable for our destination, printed it out, and gave it to us—thank you for your thoughtful care. We had a very comfortable stay at this Accommodation and would love to stay again. Thank you for your kindness and attention.

I stayed here for a live concert trip. If you just need a place to sleep, it was completely satisfactory. I bought food at a nearby convenience store and ate it here. I thought it would be nice to have a table for eating. All the staff were very kind. It was my first time in Fuchu City, and I enjoyed it. Thank you very much.

The service provided by the foreign female staff during check-in was excellent. The bento-style breakfast was appreciated, especially as it avoided the loud conversations (and flying saliva) often experienced with foreign tour groups during buffet breakfasts at other accommodations. As a senior, I found it satisfying and filling. While some wear and tear is noticeable in various parts of the facility, considering the cost-performance ratio, I find it outstanding and will use this accommodation again.