베이 에어리어 (유니버설 스튜디오 재팬 · 남항) × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

I enjoyed the Club Floor last time, so I came back again right away. The Room was as spacious as ever, and with the projector I was able to relax and watch a movie. However, compared with my previous stay, the club lounge felt less impressive. The Häagen-Dazs was gone and there were only frozen crepes, and dinner also had fewer menu items, which was disappointing. Even if Häagen-Dazs isn’t possible, it would have been nice to have at least regular ice cream. Since the selection of alcoholic drinks is limited, I’d be happy if you could add options like umeshu as well. It’s still a great value for a Club Floor stay, so I will stay again.

I went in the morning to leave my luggage, but no one was there and I couldn’t reach anyone, which was disappointing. However, the on-site service was clear and helpful. The Room was clean and comfortable. I would like to stay again if I have the opportunity.

We stayed at the Livemax Sakishima Cosmo Tower Hotel. As a family of four with small children, having both beds and a tatami area was very convenient and made our stay very comfortable. Our children said they want to stay again, and we would like to use it again when we come to Osaka.

I stayed here the night before a certification exam. Even though I arrived late, they kindly assisted me, which I really appreciated! If I have plans nearby again, I would definitely like to stay here. Thank you very much!!

We stayed here to visit USJ. There were two adults, a 5th grader (tall), and a 3rd grader (small), and we were worried about having only two beds, but we all slept comfortably. We didn’t get a chance to use the kitchen, but it was nice that there were plates and other items provided. I thought it would be helpful to have a small trash bin for food scraps by the sink. Being able to smoke on the balcony was the deciding factor for us. It was great that there were chairs and an ashtray as well. I had a question and contacted them by email, and they responded quickly and politely. Even during the Obon holiday period, we were able to stay at a very reasonable price, so we’re satisfied! There are plenty of convenience stores nearby, too, and this time we were so exhausted from USJ that we couldn’t make it to Kaiyukan Aquarium, which was disappointing. We’d like to stay again if we have the chance!

I stayed here for business, and the service was excellent—I was very satisfied.

I stayed here after visiting the Expo. The Room was spaciously arranged, allowing for a comfortable stay. Since it was hot, I appreciated being offered cold water from the refrigerator at check-in. At night, my child got injured and caused some trouble, but the staff kindly assisted us. I feel sorry if we disturbed anyone staying in the neighboring Room that day with all the commotion. There are reviews mentioning noise concerns, but I didn’t notice any while sleeping (if anything, we were probably the noisy ones due to our situation—apologies for that). It’s hard to find a good Hotel near the Expo area, but this place was a great find! I would love to stay here again if given another opportunity.

Stayed for the Expo. The accommodation was close to the Expo venue and reasonably priced, which was appreciated. After walking around all day with tired legs, I was able to relax in the large public bath. The breakfast was satisfying for this price range. The staff at the breakfast venue were attentive and kept replenishing items frequently. One downside was that the bedding in the room had an unpleasant smell (like sweat), which was disappointing.

I stayed without high expectations due to some negative reviews, but the room was spacious and there were no particular issues. It was conveniently located near USJ and Expo, and I was happy to stay at an affordable price.

I used this accommodation for a trip to the Expo from Hamamatsu, and the access to the venue was excellent, making it very satisfying. Located in Bentencho, you can take the metro line from there to reach the Expo venue, which is great for sightseeing. The staff were all young and friendly with a refreshing attitude.

I stayed with my family, and the Room was spacious and comfortable.

We stayed with a group of six. The price was very reasonable, so we made the Reservation with modest expectations, but it exceeded them in the best way. Not only was the Room spacious, but it also came with high-quality amenities, plus a hair dryer and hair iron from a well-known beauty brand. There were also a projector and a Nintendo Switch provided, which was more than enough for a large group. In addition, the refrigerator was stocked with a generous amount of sake, and we were told it was all free. Honestly, I have never seen an Accommodation this well equipped at this price point—there is nothing to complain about. The staff were polite and quick to respond, and even with self check-in/out everything went smoothly. We would definitely like to stay again. Thank you very much.

It was very clean and comfortable. I was impressed by how thoroughly it had been cleaned! It’s close to the station, and there are convenience stores nearby, so it was very convenient. We could watch Amazon Prime, which was really helpful since we were traveling with our 2-year-old child. We’d love to stay again!

I checked in around 9:00 PM. With pre-check-in, everything went smoothly and I was able to enter my Room right away. A washing machine (with detergent provided) and a dryer were also available in the shared area, and since it was raining that day, I really appreciated being able to wash and dry my wet clothes and socks immediately! I was exhausted, so I brought in some simple convenience store food, and I was very grateful that a microwave and an electric kettle were available in the shared area as well! I would definitely like to stay here again when I visit Osaka! Nearby, I also found a public bathhouse and some great-looking independently owned restaurants, so next time I'd like to check in earlier and try them out!

We stayed here after visiting Universal Studios Japan. 4 adults: 69,000 yen. No BBQ, breakfast only. Since the park was open past 10 pm, we arrived at 11 pm and basically just slept. The place was spacious and the heating was warm (there were three heaters, but we only needed one). It was also nice to have two sinks. A few small issues: we found hair on the bedding in two spots, and although there were four adults, there were only three coffee packets provided. (There were about ten packets of sugar and creamer… compared to just three coffees.) I also wish there had been tea bags. Not everyone drinks coffee, so it would be nice to have a drink option for both morning and night. As for breakfast, the hamburger was very filling—honestly a bit too heavy for older guests. Also, some people can’t eat meat, so it would be great to have non-meat options. The juice choice was apple juice only. Maybe because of the heating, the futons felt quite thin. We brought our own blankets, so it worked out. It was pitch-dark at night, but when we woke up in the morning, the view was beautiful. Overall we were satisfied. It felt like a waste to stay somewhere this nice just to sleep—next time we’d like to try the BBQ as well. Thank you very much.

We had a relaxing stay! The front desk staff’s warm smiles and service were excellent!

I stayed here two years ago and was able to relax, so I chose this Accommodation again. I was able to relax this time as well, which is understandable given the current situation. However, the breakfast price increase felt a bit steep. Also, the hairbrush was small and difficult to use for people with thick hair.

Both the building and the Room are compact, but it was more than sufficient as an Accommodation for visiting Universal Studios Japan. The AI support for inquiries was excellent, and I was able to get the answers I needed each time. The pre-arrival information said there were no slippers, but disposable paper slippers were provided.

I looked for a nearby Hotel to visit USJ and was happy to stay at an affordable price. However, I was surprised that the bathroom only had a shower and was quite small. Additionally, there was no hand soap at the sink, which was slightly inconvenient. Despite this, I appreciated staying close to USJ at such a reasonable cost.

I stayed in a Japanese-style room. There was a microwave and kettle, and I could relax as if I were at home since I could soak in the bathtub. It was very convenient with a convenience store next door where I could easily buy snacks. If I had to mention something, it would be that the hairdryer could have been more powerful. Check-out was easy as all I had to do was drop the key in the post box. I would love to stay here again if given the chance. Thank you!