히타 온천 · 아마가세 온천 × 온천 거리 산책을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

Despite changing the number of guests just one day before, they kindly called back and responded promptly. The private bath and the meals were excellent; the hot pot broth was so delicious that we drank it all and ended up completely full. The handmade soba had a great bite, and the freshly cooked rice was glossy and so good that we had seconds even though we were already full. The bath water had natural mineral deposits, leaving our skin smooth and soothing both body and mind from everyday fatigue. Thank you very much.

The Room was comfortable, and the Onsen, meals, and hospitality from all the staff were wonderful, so we had a very pleasant stay. Overall, we were very satisfied. However, there was one disappointing point. When I made the Reservation in April, I requested that we be assigned a location with as little walking as possible because I was traveling with my elderly mother. Yet two days before our stay, we were informed that the lobby is on the 3rd floor and there is an elevator up to the 2nd floor, but to reach our reserved Room on the 1st floor there are about 20 steps of stairs. By then it was already within the period when a Cancellation Fee would apply, so in the end my mother had to push herself and use the stairs. Given the property’s location and structure, I understand that having stairs cannot be helped. However, since I had mentioned at the time of Reservation that we wanted to minimize movement due to traveling with an elderly guest, it would have been more reassuring if you could have informed us then about access from the lobby to the guest Room. Because everything else—the Room, Onsen, meals, and service—was truly excellent, this was my only lingering regret. If you are staying with an elderly person or someone who is unsteady on their feet, I recommend confirming access to your Room when you make your Reservation.

The staff's service was excellent. I appreciated the thoughtful touches, such as a single fresh flower in the room, and the breakfast was delicious! I didn't use the large public bath, so I rated it three stars. It was an accommodation I'd love to visit again.

I stayed during Golden Week. I expected it to be crowded, but I was glad I could spend a quiet time. The meals were so filling that I felt they could have been a bit smaller, as I’m in my 60s. The sunset was beautiful while looking out over the Mikuma River, and it felt very pleasant. All the staff were kind and welcoming. I would like to stay again.

I was looking for an Accommodation about an hour’s drive from Hakata where I could enjoy both a sauna and great food, and that’s how I found this place. It seems this long-established Ryokan has been renovated into a Ryokan with saunas in every room. I loved the Japanese-modern style. There aren’t many shared spaces, so it’s perfect for a relaxing stay-in retreat. The staff were incredibly kind. It has the warm, charming atmosphere unique to a Ryokan—different from the service at foreign-owned hotels. The meals reflected the local character of Kyushu and Oita while also trying new ideas, and everything was delicious. Dinner was wonderful, of course, and having hitsumabushi for breakfast was a first for me—such a refreshing experience. One of the condiments was yuzu kosho with grated daikon. That was also a lovely new way to enjoy it. And of course, it was domestically produced eel! The sauna let us adjust the temperature, connect via Bluetooth, and the relaxation space was very comfortable as well. Since this is a Ryokan that really lends itself to staying in, I would have appreciated slightly later check-in and check-out times. Overall, I’m very satisfied with this Ryokan. Thank you!

I stayed here again for the first time in a while since the renovation. The open-air bath was different from before, and I enjoyed it with the men’s and women’s baths switching. The Room was a Japanese-Western style, so it was spacious, but the bed was narrow and the pillow was high, making it hard to sleep. The meals were very delicious, served at just the right timing. The salmon sashimi was a little unique—well thought out and tasty. The ayu sweetfish also had just the right amount of salt and was very enjoyable.

I stayed here because it was advertised as free-flowing hot spring water. On the day of arrival, the temperature was just right and very comfortable, but the next morning it was extremely cold. I waited until just before check-out for it to warm up, but it didn’t get hot and I had to bathe while it was still lukewarm. I wanted to enjoy it at a comfortable temperature. The Room was very stylish. Even though I arrived early, you allowed me to use the Room, which was a great help. Thank you very much.

The room comes with an open-air bath, so you can enjoy the Onsen anytime. The meals are also satisfying. I would love to visit again.

This was my first stay. The front desk staff were very courteous. There were complimentary drinks on the first floor, and the ice-cold draft beer was excellent. The Room was spacious and had a massage chair, so I could relax, but I couldn’t adjust the air conditioning—when I tried to operate it, it turned off. I filled the in-room Onsen right away and enjoyed a very pleasant bath, but my parent, who has difficulty walking, said the step was high and felt scary. Since everything is flat around it, I thought a handrail would make it safer. I understand this may be difficult as it is not barrier-free. I was looking forward to dinner. Everything was delicious, including salt-grilled ayu and chicken hot pot, and even the white rice was excellent. The children’s lunch plate was also generous in portion size, and my child happily bit into a big fried shrimp. However, there was one thing that concerned me. My child’s dessert (a mousse-like item topped with fruit) that came with the lunch plate was taken away partway through for some reason. Since I happened to be on the phone at that moment, I wondered why. After that, as if nothing had happened, the removed dessert was served to an adult instead, and jelly was placed for my child. I assumed it had been a mistake, but I believe an explanation should have been given. Taking something once served to one person and then serving it to someone else seems inappropriate etiquette-wise. At the very least, some explanation when bringing out the jelly for my child would have been appreciated. Overall it is a wonderful Accommodation; only the dinner service response bothered me. Thank you very much.

Although the Accommodation is run by a small team, thank you for providing more than adequate hospitality. I was surprised to see a Nepalese staff member offering heartfelt, Japanese-style service. I’m not sure whether it comes down to personal skill or thorough training, but seeing how they supported the other international staff made me feel their ability is exceptional. The service side is already very strong, so if you continue making consistent investments in your Facility, I believe you will also help boost the overall appeal of Amagase Onsen. If I have another opportunity, I would be happy to stay in Ukiha again.