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The facilities within the hotel, including the natural onsen and changing rooms, were very clean and comfortable. The breakfast was delicious, and the staff were incredibly kind, making our stay very pleasant. It was truly a wonderful hotel that made us want to stay again!

Additionally, the breakfast menu was abundant; particularly, the eggs benedict and tea were delicious. The explanation by the female staff ambassador during the in-house tour was excellent. Thank you for everything that moved us deeply. We definitely want to repeat our stay again

First, I was amazed by the extensive selection of champagne and wine. In addition to Taittinger champagne, there was another type available, as well as rosé and white sparkling wines. The red wine selection included options like Lagrange's second label, New Zealand's Osawa Sauvig

The staff are always kind and very attentive. This time, I stayed in the Kinun Room for the first time. Even the room sign feels special and elegant. The room sparkles with gold accents, and the Totoblu artwork on the bed back featuring two cranes is truly stunning.

The staff who helped with luggage storage and guided us in the elevator hall were excellent—polite, hospitable, and made our stay very comfortable. One downside might be having four different breakfast venues to choose from—it’s hard to decide (lol). Great location as well; I

They handle courier services and suitcase shipping procedures smoothly, which is very convenient. This time, I was delighted that they kindly accommodated my request for early check-in via email before our stay. The location is excellent and convenient, and I definitely want

This was my second stay. Each time, I’m impressed by how convenient it is—about a 5-minute walk from Kyoto Station—how clean and comfortable the rooms are, and the warm hospitality of the front desk and housekeeping staff. The bathroom is also thoughtfully designed, with a separa

The service was wonderful, and I was impressed by the hospitality of the front staff. I am grateful for the various considerations. The Room was clean and tidy, allowing for a pleasant stay. I slept comfortably and woke up refreshed in the morning, enjoying a shower in the clea