나가하마 다이코 온천 × 고객 서비스 평가가 높은 호텔·료칸

This was our first trip traveling with our dog. The Room was clean, the amenities were well stocked, and the food was very delicious. The staff were also kind to our dog. We would love to stay again. Thank you very much.

This stay reminded me how important the place you choose to stay can be when traveling. The facilities may not be more extensive than anywhere else, but it was a wonderful place where I truly felt the care and thoughtfulness for guests. I also came to love Shiga Prefecture and would like to visit again next time.

This was my first stay in Oku-Biwako. I was looking for a relaxing getaway close to Osaka and found this inn. The scenery of Oku-Biwako, which I was seeing for the first time, was truly soothing. Every dish was delicious, and I also enjoyed the beautiful tableware. I asked in advance whether ayu (sweetfish) would be included in the meal and was told it wouldn’t be available, but on the day they kindly changed part of the menu to grilled salted ayu, so I was able to enjoy it during my stay. The large public bath had clean face towels provided, so there was no need to worry about towels. From parking guidance to the dining staff, everyone worked efficiently and left a great impression. I’d love to visit again in another season to enjoy more great food.

I stayed here while doing the Biwaichi route, but it was such a wonderful inn that next time I’d like to visit with the specific purpose of staying here and enjoying the food. The room was clean and spacious. The tatami in the living area felt great on my tired legs after a long ride, and I could stretch out and relax. I could even watch the sunset from the bath; it isn’t a hot spring, but the jet bath was so comfortable that I was completely satisfied. The bathroom floor was also gentle on bare feet—every small detail felt thoughtfully designed for comfort. The Simmons bed was very comfortable as well, and I slept soundly. Above all, what deserves special mention is the cuisine. The course meal, centered around lake fish caught that day, was truly delicious dish after dish—one pleasant surprise after another. I had assumed freshwater fish might have a distinctive “fishy” taste, but I was genuinely impressed by how beautifully the natural flavors were brought out. Every plate reflected careful preparation and skillful cooking. While we enjoyed traditional dishes throughout, an unexpected dessert appeared at the end: vanilla ice cream made with rice used for funazushi! At first I couldn’t imagine what it would taste like, but it turned out to be astonishingly good—an unforgettable specialty you can only experience here. Just one note: our room this time was on the second floor and access was via stairs. If stairs are a concern for you, it may be best to ask before booking. They also offer private rental accommodations (a whole building), but since I didn’t see them myself, I can’t comment on indoor steps or layout. A comfortable room and cuisine that truly feels unique to this place—what began as just one night along our journey became a cherished memory in itself. I would love to return again.

Considering the price, everything was acceptable. However, this isn’t the Hotel’s fault, but by 5 p.m. almost everything in the tourist area—including restaurants—was closed. The downside was that once it got dark, there was little choice but to spend time in the Room. I suppose there must be some kind of agreement among the local merchants.

I stayed here during my Biwaichi trip. You can bring your bicycle into the room, and while you are in the room, you can also charge your e-bike battery. The room was clean and the bed was very comfortable. The restaurant meals were also very delicious. The bath was comfortable as well. I’ll definitely stay here again for Biwaichi or other trips!

The hotel had a very calm atmosphere and was a great place for my spouse and me to stay for one night and two days. The large public bath was especially relaxing. The tub was spacious, there were four shower booths, and the amenities were well stocked. The shampoo also smelled wonderful. In-room amenities are available in the lobby, so you pick up what you need yourself. It was also convenient to have an ice machine, vending machines, and a microwave near the elevator on our floor. We appreciated the welcome drink machine in the lobby as well—it offered hot coffee, tea, and other warm drinks. It was available from 6:00, so we enjoyed a delicious hot coffee to start the day. Free parking was another plus, and it was nice that we could walk to nearby sightseeing spots. Thanks to this stay, we were able to fully enjoy our first trip to Shiga.

The entire hotel was clean, and the staff were very kind and helpful. I’m glad we chose to have dinner at the hotel instead of searching around. If I have the chance to visit again, I would like to stay at Hotel Route-Inn Nagahama Inter again.

I stayed at “Sumihei” in Tango over the weekend. Even before my stay, they carefully discussed my detailed requests by email. I arrived with no worries at all and looked forward to the day. The first thing I felt upon entering the Room was the warmth of a space clearly crafted with great care down to every detail by local carpenters. Everything was impeccably clean, and I was able to relax in complete comfort. What impressed me most was the open-air bath in the Room. The Sea of Japan stretched out right in front of me, and the sense of openness was exceptional. From right after arrival until just before checkout the next day, I enjoyed it so many times I lost count. Soaking late at night or early in the morning, then lying beside the bath listening to the sound of waves, was a truly luxurious moment that helped me forget everyday life and relax from the heart. At both dinner and breakfast, staff kindly explained each dish and its ingredients one by one. Everything was delicious, and especially at dinner, there was so much crab that I couldn’t finish it all. Since it was before crab season this time, they told me it had been flash-frozen from last season’s catch—but it was more than delicious enough. Of course it’s nice to enjoy expensive crab at high-end kappo restaurants around Hanshin, but I felt Sumihei’s crab dishes were just as good. It reminded me again that “the best way to enjoy great ingredients is to eat them where they’re locally caught.” The complimentary private baths were also wonderful—I woke up early and tried them all. Each had its own unique atmosphere, offering a different kind of enjoyment from the Room’s open-air bath. And what left an especially strong impression this time were all of the staff. Not only are they trained to a very high standard; you can also feel their pride in working at Sumihei and their confidence as they provide attentive service. It didn’t feel scripted—each person naturally acted with genuine consideration for guests, which was truly impressive. Their hospitality even reminded me of The Ritz-Carlton staff. The food, service, Room, and open-air bath—everything made for an extremely satisfying stay. I didn’t just think “I want to come back”—when checking out, I went ahead and made a Reservation for one year later. I’m already looking forward to enjoying Tango—and Sumihei—in a different season next time.

Excellent value for money. The Onsen was satisfying, and the Room was very clean. The welcome drink system was great, and the staff were pleasant. Breakfast was also delicious. It was a bit disappointing that the toilet in the Room was small.

This was my first time staying at a container Hotel, and it was surprisingly comfortable. The bed was very comfortable, and the large-screen TV was impressive. The Room had the air conditioner on, so it stayed cool. One light meal was included, and we could choose from five options. Since two of us stayed, we chose the “European-style curry bento” and the “Chicken and lotus root bento.” The other options were meat sauce pasta, yaki udon, and beef pilaf. Both meals were delicious.

Arriving in Nagahama after sightseeing at Ishiyamadera past 5:30 PM and leaving the Hotel at 8 AM the next morning for the Chikubushima Cruise, we couldn't relax as much as we wanted. However, the Room was a beautifully renovated storehouse, providing a cozy and comfortable stay. Although we didn't have time to use the sauna, the large bathtub in the Room allowed us to unwind and recover from our travels. The Spanish bar recommended to us offered delicious wine and food, leaving us very satisfied. We wish we could have stayed longer!

This time, we stayed in a cabin with a camping theme. The interior had a very relaxing atmosphere, and it felt like one night was not enough for our family of three. Everything was stylish and clean, making it an excellent stay. The shuttle service was also helpful as it accommodated locations other than the station. We would love to stay again!

I stayed for one weekday night with the No Meals Included plan while sightseeing by car. Perhaps because it’s new, the Room was clean and comfortable. The toilet and unit bath were also spotless, and I liked that I could make coffee freely at the front desk as many times as I wanted. The complimentary frozen meal was a nice touch, too. There is no loaner phone charger, so be careful not to forget yours! The window seemed to be only for ventilation—a tall frosted glass panel—so there was no view from the Room. It was great value and easy to stay without any fuss, so I’d definitely choose it again next time.