오오카와 온천 × 온천 거리 산책을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

We stayed here for an anniversary trip. The Room was bright and pleasant, making it a very comfortable space. From the warm welcome to our departure, all the staff provided consistently thoughtful and attentive service throughout our stay, and we were impressed from start to finish. The Onsen was wonderful as well, and we enjoyed it many times. It left both our skin and hair feeling cared for and silky smooth. The meals—and the way they were served—were outstanding, and everything tasted exceptional. The tableware was beautiful too; we couldn’t help but feel the chef’s dedication in every detail. Thanks to you, we had a truly enjoyable dining experience. We’re also deeply grateful for the lovely photos you took—they mean so much to us and will be treasured keepsakes. We sincerely appreciate being able to spend such a wonderful time here. We’ve already been talking about coming back again soon. We look forward to seeing you then.

This was my first stay, and I was completely satisfied with everything—the Room, spa treatments, baths, and meals! Since it’s all-inclusive, there were complimentary drink services in various areas, and it was wonderful to enjoy the café while soaking in the footbath. The amenities were well stocked, and perhaps because it was a weekday, the baths were almost private so I could relax at my own pace. There’s also a gym, making it an ideal Hotel stay. I’d love to stay again.

This was our second stay following our visit in March. Every time, both the meals and the hospitality leave us fully satisfied in both heart and stomach. The open view of Sagami Bay stretching across the entire window was also outstanding. From the spacious open-air 전망露天風呂 in our Room, we could even see the horizon, which was truly soothing. It was such a fulfilling stay that it hardly felt like just one night and two days. We would definitely like to visit again.

The ocean stretching out before you The view from the Room is wonderful, but enjoying a drink while gazing at the sea from the gazebo—and then relaxing in a bath—was simply the best. We will definitely return.

The powerful sound of the ocean waves and the amazing sea view with Izu Oshima right in front of you are simply outstanding. On top of that, there’s a pool and an Onsen, and at night you can see a beautiful moon—just perfect. The buffet dining was enjoyable, and the staff were very attentive. Our trip with our dog was also comfortable. I never knew my first visit to Atagawa would be such a wonderful place!! This is a Hotel that makes adults, kids, and even dogs?! want to come back!

Although it was a last-minute Reservation, the staff were very kind and helpful. The meals were delicious! The Onsen was hot and left my skin glowing. I love a hotter Onsen, so I was really happy. I’d love to stay again. The nearby beach had very high waves, but that was fun in its own way. After getting out of the sea, I appreciated having showers available to rinse off the sand.

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

We were able to stay at a great price with a last-minute deal during heavy rain. The Room was disappointing in that there was no valuables box, and the toilet exhaust fan didn’t work. For valuables, we had to go all the way to the bath area on the 5th floor to use the valuables box there, then head to the far open-air bath on the 6th floor. The open-air bath was amazing. We went in during heavy rain wearing a woven hat, but there were only two, so other guests seemed inconvenienced. We enjoyed it enough and handed our umbrella over before leaving. It would be better if a few more were provided. Amenities in the Room were minimal, and anything else you need is placed on the 1st floor, so you go pick it up yourself. The pillow was very thin, so we borrowed one from three types of pillows available on the 1st floor. When I visited it was pouring rain and there weren’t many other guests, so pillows were still available—but I wonder if they restock them when it’s busy? As for meals, for this price they were acceptable. The steak was processed meat. It’s all-you-can-eat crab, but it’s better not to expect too much. There was also eel; warming it up on the hot plate after cooking steak made it tasty. For breakfast, the DIY rice bowl (toppings over rice) was delicious. Above all, drinks were all-you-can-drink from check-in until 11:00 p.m.—dinner started just 30 minutes after welcome drinks ended—and after that we went to the bar. Since you can take drinks back to your Room as well, we relaxed and drank plenty. The welcome oden and steamed meat buns were also delicious. We also enjoyed midnight udon as a late-night snack—overall we fully made use of everything. The staff members were foreigners as well, but everyone worked very hard and they were wonderful. We would definitely like to return again. Thank you very much.

I made the mistake of thinking I had booked the same Room as before, not realizing it had been completely renovated, and only noticed after entering. I hadn’t read the description carefully enough. It was my first time using a daybed, but it felt modern, and I’m satisfied with it in its own way. As for the in-room bath, last time it rained and we got caught in the rain while using the open-air bath, but this time it felt easier to use than before. However, adjusting the temperature is still a bit tricky. The meals were just as satisfying as before in both portion size and taste. Last time, simmered golden eye snapper was served at the end when I was already very full, so I couldn’t finish it, but this time it was served midway through and I was able to eat everything. That said, the seasoning of the spiny lobster dish didn’t quite suit two elderly guests like us. It felt overly elaborate and seemed to mask the lobster’s natural flavor. For us, something simpler like sashimi or simply grilled would have been better. Our attendant was a foreign national and did their best to explain each dish clearly, which we appreciated; casual conversation might be difficult though. It seems that staffing shortages have reached Hotels as well. We were impressed that you greeted us right as we drove in upon arrival and saw us off at departure—service that remained just as attentive as last time. If we have another chance to visit Izu, we would like to stay with you again. Thank you very much.

Although we stayed for only one night, we were warmly looked after from the send-off to and from the station, and throughout our stay. Food preferences vary, but both dinner and breakfast were served in satisfying portions. There didn’t seem to be many restaurants around the Accommodation, so we were glad we ate at the Accommodation.

We stayed as a family of four. Since we booked our stay mainly to use the spa, pool, and kids’ area, we were very satisfied. We especially made great use of the lounge. Regarding service, we realized at check-in that our Reservation did not include the children, but the staff responded quickly and we were able to stay—truly grateful.

Great location and amazing views. The Onsen was also excellent. The bath area was spacious, and having both a sauna and a cold plunge made it perfect. All the staff were wonderful as well. We had a very relaxing stay. Thank you.

I stayed for two nights and three days. They let me park my motorcycle indoors, which gave me peace of mind. The bath was incredibly relaxing, and I went in many times. The food was delicious—I ate too much. I also appreciated the all-you-can-drink alcohol option. I fully enjoyed the three days and had a wonderful touring trip. Thank you to Itoen Hotel Atagawa. Thank you for such a great and enjoyable tour—I will definitely visit again.

Although most of the staff are from overseas, I was impressed by how polite and hardworking they were. They are also studying Japanese and are very kind. This is an Accommodation I would like to stay at again.

All the staff were very kind, and I had a truly relaxing stay! I was a bit nervous because the sand bath required same-day Reservation, but I was able to use it without any issues. It felt wonderful. The meals were excellent, and I’m glad I chose this Accommodation. There should have been several other guests staying, but it felt like I only ran into people occasionally. I’d love to come again.

The staff’s thoughtful hospitality, the dinner and breakfast, and the view from our Room were all wonderful, making this a truly memorable stay. The nostalgic Showa-era retro atmosphere throughout the building was also very impressive and gave us a comforting feeling, as if we were visiting my grandmother’s home. In particular, the simmered splendid alfonsino served at dinner was exquisite, and we were very satisfied with the wide variety of dishes. However, because everything was so delicious, there was more food than we could finish, which made us feel a bit sorry. If possible, having an option to reduce 2–3 items or cut back on heavier dishes such as hot pot dishes—while enhancing signature items like sashimi—would make the experience even more appealing. Housekeeping was thorough and we stayed comfortably, but we did notice some signs of age in parts of the Facility, so we hope repairs will continue little by little. This is an Accommodation we would definitely like to use again.

The Room had an ocean view with a great景色, and the sound of the waves was soothing. I wish the shop had more items, such as snacks and appetizers. I’d like to stay again!