하마나코 간잔지 온천(관산사 온천) × 만족도 평가가 높은 호텔·료칸

I visited with friends in March, and this time I came with my son’s family. The food is simply delicious, and even my five-year-old grandchild can have fun at the amusement park and inside the Hotel. Beer was available after bathing and during meals as well, which made my daughter-in-law very happy. The meals were excellent—both grilled Hamana Lake eel (kabayaki) and white-grilled eel (shirayaki) were so good that I ate far too much. I usually don’t eat seafood bowls elsewhere (because they’re not tasty), but for some reason I end up having them here. And the staff who prepare the food are very kind. Next time, I’d like to bring my daughter’s family too. The desserts made with local ingredients and the small dishes are also delicious. I don’t think there is any other Hotel buffet as good as this. The only problem is that I eat too much and gain weight. Even breakfast has great variety, and even the scrambled eggs taste wonderful. The shirasu and eel onigiri-style rice balls were very satisfying too. With four adults and one small child, it’s hard to deny that the room feels a bit small. But since a larger room would have doubled the price, we ended up trying to save money. Well, we only sleep there anyway. This may be a bit rambling, but considering the price, all I can say is thank you very much. If possible, I think a dry sauna would be better than the current one in the bath area.

Everything was wonderful. It would have been nice if there had been water available in the private bath. The appetizers were small portions with many varieties, which I appreciated as my appetite has decreased, but the later courses were quite filling and I couldn’t finish them. I would be happy if there were a smaller-portion menu option. I was surprised at how delicious all the dessert fruits—kiwi, melon, and watermelon—were. We made great memories. Thank you very much.

A relaxing trip for a couple in our 50s. The bath was very pleasant, and the complimentary Yakult after bathing was excellent. The meals were generous, and the eel kamameshi at the end was delicious. If it weren’t for the loud noise from the in-room refrigerator and the extremely loud motorcycles at night, we think this would be an outstanding Accommodation.

You’ll head in through a surprisingly narrow passageway that makes you wonder, “Are we really going in here!?”—but the location is very convenient, just a short walk from Kanzanji, with an eel restaurant nearby, making the stay very comfortable. The Room was also very clean. However, compared to the Facility’s stated capacity, there were far too few dining chairs—only six. Since we stayed with seven people, it was quite inconvenient. The Goemon-style bath was interesting, but there wasn’t much firewood, and it still felt insufficient for seven people. That said, the Goemon-style bath, the movable hanging tent, and the view were all incredibly fun. We also enjoyed watching the tides come in and out. There is a bedroom on the second floor, but since there’s no sink or similar amenities up there, it wasn’t very convenient to use.

I stopped by on a whim on my way back from Tokyo. I checked in right before the deadline, but I was warmly welcomed, and they smoothly accommodated my switch to a Multiple Night Stay, so I was able to relax. Having access to a private shower 24 hours a day was also extremely helpful. Private showers are often not very clean, but this one was spotless and comfortable to use. Next time, I’d love to visit again for leisure rather than for work and take my time.

I stayed with my puppy. This is the Hotel my previous dog loved. I had decided that our first overnight stay would be at this Hotel. It has been over a year since my previous dog passed away, and it was probably more than two years since our last stay. Even though it had been quite some time, thank you for your kind thoughtfulness toward my previous dog. You even prepared an offering meal for him (there was a small mistake in the kanji, but that just made us smile). At checkout, you also gave us an offering as well. I was so moved that I couldn’t stop crying. In fact, during our second stay with the puppy last month there was a small mix-up; when I wrote about it in a Review, you responded immediately and I truly appreciated it. I feel embarrassed that I quickly wrote a Review about my complaint, yet delayed writing this thank-you Review for what you did for my previous dog. I am very sorry. The hospitality and Facilities—everything—are wonderful at this Hotel. We will definitely visit again. Thank you very much.

I highly recommend this Onsen Facility for guests traveling with dogs—there aren’t many places where you can relax this much. Even in the recent hot summers, the on-site dog run is more than enough, with two spacious areas where dogs can play happily to their heart’s content. The view from the bath is simply amazing, and I end up soaking again and again. In the lobby café, there is a complimentary drink service, and with the great scenery and atmosphere, you can unwind together with your dog. Dinner can also be enjoyed buffet-style with your dog by your side, and everything tastes delicious. You can truly enjoy every moment together with your beloved pet. Another favorite is breakfast the next morning: it comes as a sandwich box that you can take back to your Room to eat. It also feels like there’s no concern about bears appearing around here, and it has become a place I absolutely want to visit at least once a year—honestly, I’d come every month if I could.

I traveled with my dog and friends. It was my first time at Wanpara Lake Hamana, and I was truly impressed by how kind the staff were. The meals were wonderful—enjoyable to look at and delicious to eat. There was a clean dog run for dogs, and we had a great time playing there. The Onsen was also excellent. It’s an Accommodation I’d love to visit again.

We stayed here on our way to Osaka, and the lakeside was just a short walk away—our grandchildren enjoyed it more than we expected. The adults were very satisfied because the meals were delicious. However, there were only a few washing stations in the large public bath, and we were surprised to see many people waiting. Perhaps it was because there were so many families during summer vacation. It was not something we often see elsewhere.

I made a Reservation for my mother, who loves buffets. Based on the Reviews, I wasn’t expecting much from the Facility, but everything was great: cleanliness was good, service was good—more than that, their consideration was outstanding. After I mentioned that my mother has difficulty walking, the staff at the dining reception spoke to us and looked after us, which made our stay very comfortable. Thank you so much. Top-tier buffet-focused Hotels tend to be attentive like this, but some aren’t, so I really appreciated it. The little extras—like ice cream after the bath and morning lassi—also felt like a big plus. The bath had a slight chlorine smell, but it was clean; there was a shampoo bar and plenty of basic skincare amenities as well. If you’re looking to cut costs, I’d rather have shower caps than disposable hairbrushes—and if you clearly state in advance that brushes aren’t provided, that would be fine too. The food wasn’t particularly novel, but everything was delicious and satisfying. What especially stood out—as many others have said—was the grilled eel kabayaki!! I was amazed by the quality. At this price point it’s unbelievable: large eel with great texture and rich flavor. We’ll definitely come again!

This is my third stay. Extremely comfortable! Although there are minor issues every time, the customer service is exceptional. They answer calls immediately and respond promptly to any concerns! The washing machine is a lifesaver for our large family. When I mentioned that the provided detergent pods were leaking, they quickly brought over a pouch of detergent instead. The sense of security here is incredible. On a completely unrelated note, my car got stuck in the sand in front of the Hotel due to my driving mistake, but people nearby kindly helped me out. The locals are so warm and helpful too!

We comfortably stayed with 4 adults and 2 children. All the tableware was neatly stored in wrapping bags, and we had to open each plastic bag to use them. While it was excellent in terms of hygiene, it was a bit of a hassle, and I thought that disposing of the plastic each time might not be good for the environment. However, from the perspective of maintaining the cleanliness of the property, I thought it was very good. In addition to the tableware, the interior, appliances, and mattresses were all the latest, and the modern Scandinavian style lifted our spirits. As an interior enthusiast, I was thrilled and soothed to be surrounded by a beautiful space with items like a Dyson hairdryer, Remipan, Staub pot, Royal Copenhagen tableware, and Louis Poulsen lighting. One thing to mention is that the AI cooking appliance was so advanced that it took quite some time to master its use (I'm still not sure if I used it correctly...). There were also plenty of tools for the children to play with, so they didn't get bored. They especially seemed to enjoy the outdoor bouldering. (However, since the ground is stone, I was a bit concerned about safety unless an adult was always present... I thought it would be better if cushions were laid out.) The most wonderful thing was the spectacular view of the lake from the large windows. The sunrise, in particular, was breathtaking. If I have the opportunity to visit Hamamatsu again, I would definitely like to use this property. Although I didn't meet the staff in person, they responded promptly, and both check-in and check-out were smooth. Thank you very much.