키타가와 온천 · 아타가와 온천 × 웰컴 라운지에서 쉴 수 있는 숙소식사의 평가가 높은 호텔·료칸

This was our family’s third stay. Thank you again for taking such great care of us. As always, the property was very clean and we had a comfortable stay. We especially enjoyed the complimentary drink bar, which we could use freely; the selection changes between morning and evening, so there was plenty to choose from and we could relax and enjoy it. At dinner, we were surprised by how large the abalone was, and we truly enjoyed such a luxurious meal. Our whole family had a wonderful time again, and we were very satisfied. We would love to visit again with our family. Thank you for another lovely stay!

I loved everything—the location of the Accommodation, the beautiful and calming interior, the spacious and impeccably clean Room with a semi-open-air bath, and the lush Japanese-style garden full of greenery. We chose the “Izu Seasonal Kaiseki” Plan, and both dinner and breakfast were outstanding in quality and generous in portion size. The free-flowing Onsen water could be enjoyed at our leisure in the private open-air bath, the large public bath, and in our Room. The Onsen water—said to be 120°C just five minutes earlier—was carefully temperature-controlled so it reached the tub at a perfect temperature: neither too hot nor too lukewarm. I also appreciated the thoughtful services such as matcha tea and traditional sweets at check-in, a pot of iced water delivered to the Room during dinner, and sherbet or coffee served in the lobby after bathing—but above all, what impressed me most was the attentive hospitality of every staff member. With unstable weather and days of rain leading up to our stay—and rain forecast for our dates—I was worried at first. Fortunately, we had good weather for both days we were there, and staying at such a wonderful Accommodation with such high service standards made this trip truly relaxing. Thank you very much. Of course I would love to return here again, and I also feel like visiting “Izu Kawazu-hama Isoaruki no Yuyado Shiogumo” and “Omuro no Mori Gyokusui.”

From the moment you meet the shuttle bus driver, whose warm and pleasant service sets the tone, your enjoyable trip begins. This was our second stay, and just like last time, we truly appreciated the heartfelt hospitality. Last time we arrived late and missed out on the pancakes, but this time we were able to enjoy them fully and were very satisfied. We choose this property for its rare teppanyaki dinner option, and every time we are delighted with the meal. This visit also made for a wonderful birthday celebration. We hope you will continue to provide the same thoughtful and creative hospitality in the future.

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

This was my second stay, and it was just as moving as the first. From every part of the Facility—the lobby, restaurant, attached café, and of course the Room, the semi-open-air bath in the Room, and the large public bath—you can enjoy wonderful views of East Izu’s greenery and the open sea. The lounge also offers excellent services such as complimentary drinks, and you can even enjoy table tennis, which I personally love. Soaking your feet in the spacious courtyard footbath while listening to lovely background music is another truly relaxing moment. It may not be highlighted much on the website, but for limited hours the attached café also serves a variety of alcoholic beverages, soft drinks, and snacks. This is a Facility I would definitely like to use again. I’m deeply grateful to all of the staff for their wonderful hospitality.

The meals were delicious, and both the Room and the Onsen were excellent. Dinner featured plenty of seafood, including sashimi, which we really enjoyed. The in-room Onsen was great, and the private bath—apparently using what used to be the main public bath—was spacious, with a wonderful open-air bath surrounded by nature; I thought it was a fantastic idea. If I had to ask for improvements, I think it would be even better if there were more explanations about the dishes and if phone inquiries were handled more clearly.

We stayed as a family of four. Since we booked our stay mainly to use the spa, pool, and kids’ area, we were very satisfied. We especially made great use of the lounge. Regarding service, we realized at check-in that our Reservation did not include the children, but the staff responded quickly and we were able to stay—truly grateful.

Dinner was delicious. The staff spoke Japanese well, so there were no inconveniences. At night, we could hear the sound of the waves, which was very nice. The large public bath and sauna at night were not crowded, so we could relax. I would like to stay again. Thank you very much. The woman at the front desk was from Nepal. My condolences regarding the disaster—please stay strong.

All the staff were very kind, and I had a truly relaxing stay! I was a bit nervous because the sand bath required same-day Reservation, but I was able to use it without any issues. It felt wonderful. The meals were excellent, and I’m glad I chose this Accommodation. There should have been several other guests staying, but it felt like I only ran into people occasionally. I’d love to come again.

I had long wanted to visit Akazawa Guest House, and this time I was able to stay there with my son and his wife. The exterior is wonderful, but once inside, I was amazed to see platinum used throughout the walls and other details. It was a beautiful space with clear attention paid to every element. The pampas grass in the courtyard was especially memorable, and we were able to relax and enjoy a peaceful break from everyday life while feeling the charm of the season. Everything—the Room, the meals, and the atmosphere throughout the Accommodation—was of course excellent, but what stayed with me most was the warm hospitality of all the staff. My daughter-in-law is pregnant, and they kindly accommodated our requests in advance with great care. They prepared extra pillows in our Room and thoughtfully adjusted her meals as well, which we truly appreciated. In particular, the staff member who served our meals had such a lovely smile. Their service was both attentive and genuinely warm, which made us feel very at ease. The staff member who took photos for us also went beyond what we asked for, discreetly looking out for us so we could enjoy ourselves even more. Their thoughtfulness meant a lot to us. Of course it is an exceptional space with a sense of luxury, but even more than that, I felt that the detailed and heartfelt hospitality of everyone working there makes this Accommodation even more special. I am truly happy that we were able to spend such precious family time at Akazawa Guest House. On our way home, my son’s family and I said to each other, “Let’s come again.” Thank you very much for giving us such a memorable stay. We would love to visit again.

The Facility is very spacious, and guests can fully use it even on the day of check-out, so we were able to enjoy it right up until the last minute. The Hotel, spa, and Onsen facilities were all thoroughly cleaned and very comfortable. The Room was large, so it felt relaxing even with children. The fish at breakfast was very fresh and delicious! Because the Facility was so great, I’d like to share a few points in hopes of future improvements. As others have mentioned in their Reviews, items such as drinks and yukata were often out of stock, which made it feel understaffed. Also, the Facility shuttle bus was almost always at full capacity, and we weren’t sure whether we would be able to board (some people couldn’t), so I think additional services should be added during peak periods or on rainy days when carts cannot be used. Also, for a Facility of this size, there are far too few restaurants. When we tried to use the café at the spa entrance for lunch, we were surprised to be told there would be a 60-minute wait even for takeout. There are almost no alternatives, and the restaurant at the day-use Onsen facility was also extremely crowded, which ends up taking a lot of time just to eat. Considering that many day-use visitors also come here, I feel there are too few restaurants overall—and they also close too early. Other than that, our stay was very comfortable.

The atmosphere of the Hotel gives an old impression. Some people mentioned this in the Review, and the building and interior felt like an old style. However, the Room is spacious and the price is relatively low. I felt the Hotel's consideration. I think it was better than other Hotels in terms of customer service, towels being placed in bags, and the preparation of bags for wet towels in the large public bath.