키타가와 온천 · 아타가와 온천 × 웰컴 라운지에서 쉴 수 있는 숙소평가가 높은 호텔·료칸

We stayed here for an anniversary trip. The Room was bright and pleasant, making it a very comfortable space. From the warm welcome to our departure, all the staff provided consistently thoughtful and attentive service throughout our stay, and we were impressed from start to finish. The Onsen was wonderful as well, and we enjoyed it many times. It left both our skin and hair feeling cared for and silky smooth. The meals—and the way they were served—were outstanding, and everything tasted exceptional. The tableware was beautiful too; we couldn’t help but feel the chef’s dedication in every detail. Thanks to you, we had a truly enjoyable dining experience. We’re also deeply grateful for the lovely photos you took—they mean so much to us and will be treasured keepsakes. We sincerely appreciate being able to spend such a wonderful time here. We’ve already been talking about coming back again soon. We look forward to seeing you then.

This was my first stay, and I was completely satisfied with everything—the Room, spa treatments, baths, and meals! Since it’s all-inclusive, there were complimentary drink services in various areas, and it was wonderful to enjoy the café while soaking in the footbath. The amenities were well stocked, and perhaps because it was a weekday, the baths were almost private so I could relax at my own pace. There’s also a gym, making it an ideal Hotel stay. I’d love to stay again.

This was our second stay following our visit in March. Every time, both the meals and the hospitality leave us fully satisfied in both heart and stomach. The open view of Sagami Bay stretching across the entire window was also outstanding. From the spacious open-air 전망露天風呂 in our Room, we could even see the horizon, which was truly soothing. It was such a fulfilling stay that it hardly felt like just one night and two days. We would definitely like to visit again.

The ocean stretching out before you The view from the Room is wonderful, but enjoying a drink while gazing at the sea from the gazebo—and then relaxing in a bath—was simply the best. We will definitely return.

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

We visited as a couple to relax and enjoy the Onsen at a leisurely pace. It’s less than a 10-minute walk from the station to the Accommodation. You can request pick-up, but we chose to walk and soak in the atmosphere. The Room was spacious enough for two, and you can enjoy views including the sea through the large window. The in-room Onsen bath was more than sufficient, but we also reserved a private bath so we could have a large Onsen all to ourselves. It happened to be firefly-viewing season, so we enjoyed it with Shuttle Service included. The meals were incredibly delicious—an extensive menu centered on seafood, vegetables, and mountain produce. The sashimi was outstanding, and breakfast deserves special mention: miso soup made with broth from the spiny lobster shells from dinner and black rice were exceptional. This is a small Accommodation with attentive staff—perfect for enjoying the Onsen, nearby walks, and great food. We had a truly luxurious one-night stay. P.S. For those considering staying: due to structural reasons, loud noises in neighboring Rooms can be heard, and any loud noise you make will likely carry as well. If that doesn’t bother you, you’ll be able to enjoy a relaxing stay in a quiet environment away from tourist areas with few people around.

We stayed as a family of four. Since we booked our stay mainly to use the spa, pool, and kids’ area, we were very satisfied. We especially made great use of the lounge. Regarding service, we realized at check-in that our Reservation did not include the children, but the staff responded quickly and we were able to stay—truly grateful.

We were able to stay at a great price with a last-minute deal during heavy rain. The Room was disappointing in that there was no valuables box, and the toilet exhaust fan didn’t work. For valuables, we had to go all the way to the bath area on the 5th floor to use the valuables box there, then head to the far open-air bath on the 6th floor. The open-air bath was amazing. We went in during heavy rain wearing a woven hat, but there were only two, so other guests seemed inconvenienced. We enjoyed it enough and handed our umbrella over before leaving. It would be better if a few more were provided. Amenities in the Room were minimal, and anything else you need is placed on the 1st floor, so you go pick it up yourself. The pillow was very thin, so we borrowed one from three types of pillows available on the 1st floor. When I visited it was pouring rain and there weren’t many other guests, so pillows were still available—but I wonder if they restock them when it’s busy? As for meals, for this price they were acceptable. The steak was processed meat. It’s all-you-can-eat crab, but it’s better not to expect too much. There was also eel; warming it up on the hot plate after cooking steak made it tasty. For breakfast, the DIY rice bowl (toppings over rice) was delicious. Above all, drinks were all-you-can-drink from check-in until 11:00 p.m.—dinner started just 30 minutes after welcome drinks ended—and after that we went to the bar. Since you can take drinks back to your Room as well, we relaxed and drank plenty. The welcome oden and steamed meat buns were also delicious. We also enjoyed midnight udon as a late-night snack—overall we fully made use of everything. The staff members were foreigners as well, but everyone worked very hard and they were wonderful. We would definitely like to return again. Thank you very much.

All the staff were very kind, and I had a truly relaxing stay! I was a bit nervous because the sand bath required same-day Reservation, but I was able to use it without any issues. It felt wonderful. The meals were excellent, and I’m glad I chose this Accommodation. There should have been several other guests staying, but it felt like I only ran into people occasionally. I’d love to come again.

I was finally able to stay at Akazawa Guest House, a place I had long wanted to visit, this time together with my son and his wife. The Accommodation is beautiful from the outside, but once you step inside, you’re amazed to see platinum used throughout the walls and other details. It’s a stunning space with meticulous attention paid to every element. The pampas grass in the courtyard was especially memorable, and we were able to relax and enjoy a peaceful time away from everyday life while feeling the charm of the season. Everything—the Room, the meals, and the atmosphere throughout the property—was wonderful, of course. But what stayed with me most was the warm hospitality of all the staff. My daughter-in-law is pregnant, and they kindly accommodated our requests in advance with great care. They prepared extra pillows in our Room and thoughtfully adjusted aspects of our meals as well, which we truly appreciated. In particular, the staff member who served our meals had such a lovely smile. Their service was both attentive and genuinely warm, which made us feel very at ease. The staff member who took photos for us also went beyond what we asked for and discreetly looked out for us so we could enjoy ourselves—an act of consideration that made us very happy. It’s certainly an exceptional space filled with luxury, but even more than that, I felt that the thoughtful and heartfelt hospitality of everyone working there makes this Accommodation even more special. I’m truly glad we were able to spend such precious family time at Akazawa Guest House. On our way home, my son and his wife said together, “Let’s come back again.” Thank you very much for giving us such a wonderful time that will stay in our hearts. We would love to visit again.

The atmosphere of the Hotel gives an old impression. Some people mentioned this in the Review, and the building and interior felt like an old style. However, the Room is spacious and the price is relatively low. I felt the Hotel's consideration. I think it was better than other Hotels in terms of customer service, towels being placed in bags, and the preparation of bags for wet towels in the large public bath.