키타가와 온천 · 아타가와 온천 × 온천 거리 산책을 즐길 수 있는 숙소시설・설비의 평가가 높은 호텔·료칸

This was my second stay, and it was just as moving as the first. From every part of the Facility—the lobby, restaurant, attached café, and of course the Room, the semi-open-air bath in the Room, and the large public bath—you can enjoy wonderful views of East Izu’s greenery and the open sea. The lounge also offers excellent services such as complimentary drinks, and you can even enjoy table tennis, which I personally love. Soaking your feet in the spacious courtyard footbath while listening to lovely background music is another truly relaxing moment. It may not be highlighted much on the website, but for limited hours the attached café also serves a variety of alcoholic beverages, soft drinks, and snacks. This is a Facility I would definitely like to use again. I’m deeply grateful to all of the staff for their wonderful hospitality.

I loved everything—the location of the Accommodation, the beautiful and calming interior, the spacious and impeccably clean Room with a semi-open-air bath, and the lush Japanese-style garden full of greenery. We chose the “Izu Seasonal Kaiseki” Plan, and both dinner and breakfast were outstanding in quality and generous in portion size. The free-flowing Onsen water could be enjoyed at our leisure in the private open-air bath, the large public bath, and in our Room. The Onsen water—said to be 120°C just five minutes earlier—was carefully temperature-controlled so it reached the tub at a perfect temperature: neither too hot nor too lukewarm. I also appreciated the thoughtful services such as matcha tea and traditional sweets at check-in, a pot of iced water delivered to the Room during dinner, and sherbet or coffee served in the lobby after bathing—but above all, what impressed me most was the attentive hospitality of every staff member. With unstable weather and days of rain leading up to our stay—and rain forecast for our dates—I was worried at first. Fortunately, we had good weather for both days we were there, and staying at such a wonderful Accommodation with such high service standards made this trip truly relaxing. Thank you very much. Of course I would love to return here again, and I also feel like visiting “Izu Kawazu-hama Isoaruki no Yuyado Shiogumo” and “Omuro no Mori Gyokusui.”

From the moment you meet the shuttle bus driver, whose warm and pleasant service sets the tone, your enjoyable trip begins. This was our second stay, and just like last time, we truly appreciated the heartfelt hospitality. Last time we arrived late and missed out on the pancakes, but this time we were able to enjoy them fully and were very satisfied. We choose this property for its rare teppanyaki dinner option, and every time we are delighted with the meal. This visit also made for a wonderful birthday celebration. We hope you will continue to provide the same thoughtful and creative hospitality in the future.

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

This was our family’s third stay. Thank you again for taking such great care of us. As always, the property was very clean and we had a comfortable stay. We especially enjoyed the complimentary drink bar, which we could use freely; the selection changes between morning and evening, so there was plenty to choose from and we could relax and enjoy it. At dinner, we were surprised by how large the abalone was, and we truly enjoyed such a luxurious meal. Our whole family had a wonderful time again, and we were very satisfied. We would love to visit again with our family. Thank you for another lovely stay!

When I called to change my schedule at short notice due to a typhoon, the staff handled it very pleasantly. The food was delicious and the Room was comfortable. Above all, we enjoyed the pool, and I was thrilled that buying a T-shirt at the poolside cafe bar as a souvenir for myself came with unlimited drinks. My child was delighted too, and we fully enjoyed the Hotel. We’d love to come again.

I made the mistake of thinking I had booked the same Room as before, not realizing it had been completely renovated, and only noticed after entering. I hadn’t read the description carefully enough. It was my first time using a daybed, but it felt modern, and I’m satisfied with it in its own way. As for the in-room bath, last time it rained and we got caught in the rain while using the open-air bath, but this time it felt easier to use than before. However, adjusting the temperature is still a bit tricky. The meals were just as satisfying as before in both portion size and taste. Last time, simmered golden eye snapper was served at the end when I was already very full, so I couldn’t finish it, but this time it was served midway through and I was able to eat everything. That said, the seasoning of the spiny lobster dish didn’t quite suit two elderly guests like us. It felt overly elaborate and seemed to mask the lobster’s natural flavor. For us, something simpler like sashimi or simply grilled would have been better. Our attendant was a foreign national and did their best to explain each dish clearly, which we appreciated; casual conversation might be difficult though. It seems that staffing shortages have reached Hotels as well. We were impressed that you greeted us right as we drove in upon arrival and saw us off at departure—service that remained just as attentive as last time. If we have another chance to visit Izu, we would like to stay with you again. Thank you very much.

We stayed as a family of four. Since we booked our stay mainly to use the spa, pool, and kids’ area, we were very satisfied. We especially made great use of the lounge. Regarding service, we realized at check-in that our Reservation did not include the children, but the staff responded quickly and we were able to stay—truly grateful.

Dinner was delicious. The staff spoke Japanese well, so there were no inconveniences. At night, we could hear the sound of the waves, which was very nice. The large public bath and sauna at night were not crowded, so we could relax. I would like to stay again. Thank you very much. The woman at the front desk was from Nepal. My condolences regarding the disaster—please stay strong.

Although we stayed for only one night, we were warmly looked after from the send-off to and from the station, and throughout our stay. Food preferences vary, but both dinner and breakfast were served in satisfying portions. There didn’t seem to be many restaurants around the Accommodation, so we were glad we ate at the Accommodation.

Although it was a last-minute Reservation, the staff were very kind and helpful. The meals were delicious! The Onsen was hot and left my skin glowing. I love a hotter Onsen, so I was really happy. I’d love to stay again. The nearby beach had very high waves, but that was fun in its own way. After getting out of the sea, I appreciated having showers available to rinse off the sand.

It was very comfortable.

All the staff were very kind, and I had a truly relaxing stay! I was a bit nervous because the sand bath required same-day Reservation, but I was able to use it without any issues. It felt wonderful. The meals were excellent, and I’m glad I chose this Accommodation. There should have been several other guests staying, but it felt like I only ran into people occasionally. I’d love to come again.

The staff struck just the right balance, and both the meals and the soothing hot spring were wonderful. It was a fantastic free-flowing bath with no chlorine smell. We enjoyed an affordable stay, drank plenty of beer, and were treated to Shuttle Service by car—truly a luxurious time. Thank you very much.

Great location and amazing views. The Onsen was also excellent. The bath area was spacious, and having both a sauna and a cold plunge made it perfect. All the staff were wonderful as well. We had a very relaxing stay. Thank you.

Shuttle service to Animal Kingdom and the station was very convenient. The meals were delicious, and I was able to relax. I really appreciated being able to borrow a USB cable. The customer service was excellent.

Although most of the staff are from overseas, I was impressed by how polite and hardworking they were. They are also studying Japanese and are very kind. This is an Accommodation I would like to stay at again.

The Room had an ocean view with a great景色, and the sound of the waves was soothing. I wish the shop had more items, such as snacks and appetizers. I’d like to stay again!

The staff’s thoughtful hospitality, the dinner and breakfast, and the view from our Room were all wonderful, making this a truly memorable stay. The nostalgic Showa-era retro atmosphere throughout the building was also very impressive and gave us a comforting feeling, as if we were visiting my grandmother’s home. In particular, the simmered splendid alfonsino served at dinner was exquisite, and we were very satisfied with the wide variety of dishes. However, because everything was so delicious, there was more food than we could finish, which made us feel a bit sorry. If possible, having an option to reduce 2–3 items or cut back on heavier dishes such as hot pot dishes—while enhancing signature items like sashimi—would make the experience even more appealing. Housekeeping was thorough and we stayed comfortably, but we did notice some signs of age in parts of the Facility, so we hope repairs will continue little by little. This is an Accommodation we would definitely like to use again.